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  1. #1
    Junior Member
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    May 2009
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    Default Multiple Browers not working

    So my in-laws ran their Spybot and got a hit on some malware listed as security overides. They then fixed the problems. now ie and firefox will not work. And that should say browsers not browers.. Also I can get google to come up but nothing else..
    Last edited by tommyp7625; 2009-05-17 at 18:01.

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Oct 2005
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    5,859

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    tommyp7625:

    Have you attempted to do a Spybot > Recovery if the intems that were fixed?

    What were the detections that were fixed? Please post the Fixes.yymmdd-hhmm.log from the previous scan that shows the detections in question.
    • There are two methods to copy and post that information from previous scans:
      • Method 1:
        • Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Previous reports. Look for the Fixes.yymmdd-hhmm.log file that contains the detections that you would like help with.
        • Open it.
        • To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy.
        • Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
      • Method 2
        • The Fixes.yymmdd-hhmm.log file is stored in the following folders:
          • Windows 95 or 98:
            C:\Windows\Application Data\Spybot - Search & Destroy\Logs
          • Windows ME:
            C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
          • Windows NT, 2000 or XP:
            C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
          • Windows Vista:
            C:\ProgramData\Spybot - Search & Destroy\Logs
        • Using Windows Explorer, navigate to the correct Fixes.yymmdd-hhmm.log. Double click on it and it should open with Notepad. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.

    Getting an answer is one thing, learning is another.


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