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Thread: Novice

  1. #1
    Junior Member
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    May 2009
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    Default Facebook

    Hi I am new to spybot. After reading the disclaimer before deleting the scan results, I did not really know what was happening and proceeded at my own risk.

    Everything is fine except that I can not sign in in facebook. I tried undoing changes but it did nothing. How can I fix this?

    I appreciate any help
    Last edited by rlmosq; 2009-05-21 at 20:16. Reason: more descriptive

  2. #2
    Senior Member Matt's Avatar
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    Hi rlmosq,

    to Safer Networking Forums.

    Which kind of Malware did Spybot delete? Can you give us more details?
    Best regards - Beste Grüße,

    Matt

  3. #3
    Junior Member
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    Matt, I'm sorry but I don't know. How can I find that out?

  4. #4
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    rlmosq:

    Quote Originally Posted by rlmosq View Post
    Matt, I'm sorry but I don't know. How can I find that out?
    Post the Fixes.yymmdd-hhmm.txt log from the running of Spybot when you fixed the malware.

    There are two methods to copy and post that information:
    • Method 1:
      • Go into Spybot > Mode > Advanced mode > Tools > View Reports > View Previous reports. Look for the appropriate Fixes.yymmdd-hhmm.txt log file. Open it. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.
    • Method 2
      • The Fixes.yymmdd-hhmm.log files are stored in the following folders:
        • Windows 95 or 98:
          C:\Windows\Application Data\Spybot - Search & Destroy\Logs
        • Windows ME:
          C:\Windows\All Users\Application Data\Spybot - Search & Destroy\Logs
        • Windows NT, 2000 or XP:
          C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Logs
        • Windows Vista:
          C:\ProgramData\Spybot - Search & Destroy
      • Using Windows Explorer, navigate to the correct Fixes.yymmdd-hhmm.txt log. Double click on it and it should open with Notepad. To copy it to the Clipboard, right click on the listing and select Select All > Right click again and select Copy. Paste (Ctrl+V) the contents of the Clipboard into a new post in this thread.

    Note: By default here are two Checks.yymmdd-hhmm logs produced during a scan. The second Checks.yymmdd-hhmm has the details of what the scan found. A Fixes.yymmdd-hhmm log is produced if you fix or attempt to fix something.

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz Intel® Pentium® 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

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