My Log, Thanks A Ton!

[pskelley]

Yes, the Windows Operating System disk that comes with the computer, here are several good looks at the process:

http://spyware-free.us/tutorials/reformat/
http://www.cyberwalker.net/faqs/how-...stall-faq.html
http://helpdesk.its.uiowa.edu/window...s/reformat.htm

[Ryan the Ryno]

I didn't receive any disks with the purchase of my computer. s there any other ways of doing this? By the way MalwareBytes installed and I'm running a full scan. It hasn't found anything yet but ill do as you instructed when its done. Thanks

[pskelley]

Well sir, computers purchased from reputable businesses or persons will come with the disks needed in the event a reformat is required. It will also come with the disks for all the the valid programs installed on the computer as they also must be reinstalled after the hard drive is formatted. I suggest you discuss this with where ever you purchased the computer.

Thanks

[Ryan the Ryno]

Could I get a disk from someone else or is it only assigned to one computer?

[pskelley]

I just don't know, my guess would be that the operating system installed on the computer would have to be reinstalled. You may want to ask these questions here:

http://support.microsoft.com/

[Ryan the Ryno]

Malwarebytes' Anti-Malware 1.37
Database version: 2198
Windows 6.0.6001 Service Pack 1

5/30/2009 2:39:31 PM
mbam-log-2009-05-30 (14-39-31).txt

Scan type: Full Scan (C:\|)
Objects scanned: 170418
Time elapsed: 1 hour(s), 39 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[pskelley]

combofix showed no malware, the same with MBAM. Try updating your McAfee antivirus program and scan the system, post the results.

[Ryan the Ryno]

McAfee will not start up. What would you recommend I do? I don't understand what I should do with the link you posted. Thank you

[pskelley]

Since combofix and MBAM report no malware, and you can't seem to run anything else, I suggest you post at one of these free Vista forums. Perhaps they can help with the issues keeping you from running programs.

http://help.lockergnome.com/vista/
http://thevistaforums.com/
http://www.vistax64.com/#vista-forums

Post only at one.

If you are asking about this link: http://support.microsoft.com/
It is self-explanatory see this in the link:
http://support.microsoft.com/ph/11732#tab0

Remove combofix from the computer like this:
Click START then RUN
Now type or copy Combofix /u in the runbox and click OK.
Note the space between the X and the U, it needs to be there.



Thanks

[Ryan the Ryno]

I was told to use this to wipe my HDD.
http://www.dban.org/

Is this a good idea?