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Thread: My computer is overloaded with malware. PLEASE HELP

  1. #11
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    hi Blade. Okay, couldn't uninstall Limewire because it doesn't show up in the add/remove programs list. I was going to try manually but I want to follow your instructions first. Did everything else requested, the online scan revealed nothing on a critical systems scan. My log.txt file won't post because it's really large, keeps freezing up my computer. Not sure how to zip it. Here is my DDS.txt log. let me know how to proceed and thanks again!

    DDS (Ver_09-05-14.01) - NTFSx86
    Run by goodpaster at 22:41:11.42 on Mon 06/08/2009
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.151 [GMT -4:00]


    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\taskswitch.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\WINDOWS\LTMSG.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Documents and Settings\goodpaster\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    mRun: [CoolSwitch] c:\windows\system32\taskswitch.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [vptray] c:\progra~1\symant~1\symant~1\vptray.exe
    mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
    mRun: [RoxioEngineUtility] "c:\program files\common files\roxio shared\system\EngUtil.exe"
    mRun: [PowerMenu] "%systemroot%\system32\powermenu.exe" -hideself on
    mRun: [LTMSG] LTMSG.exe 7
    mRun: [KBD] c:\hp\kbd\KBD.EXE
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
    IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
    DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
    DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/0/5/7/05796dde-b2ba-4eef-8da4-f99c7e0c9b92/LegitCheckControl.cab
    DPF: {3334504D-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/C/8/0C8EDFAB-30BC-4792-898E-2DABE27B2C4D/mp43dmo.CAB
    DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} - hxxp://musicstore.connect.com/XSL/mb_us//html/activexplayer/SMALStreaming.cab
    DPF: {41ACD49D-1974-791A-0981-AA9872721044} - hxxp://67.15.101.3/g_bin/eng/boards_2_0_0_30.cab
    DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
    DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1244484597041
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1244484572212
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab
    DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
    DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

    ============= SERVICES / DRIVERS ===============

    R2 NAVAPEL;NAVAPEL;c:\program files\symantec_client_security\symantec antivirus\Navapel.sys [2003-5-2 30208]
    R2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\symant~1\Rtvscan.exe [2003-5-21 610304]
    R3 NAVAP;NAVAP;c:\progra~1\symant~1\symant~1\NAVAP.sys [2003-5-2 224256]
    R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090607.004\NAVENG.sys [2009-6-7 89104]
    R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090607.004\NAVEX15.sys [2009-6-7 876144]

    =============== Created Last 30 ================

    2009-06-08 16:40 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
    2009-06-08 16:09 <DIR> --d----- c:\windows\system32\XPSViewer
    2009-06-08 16:08 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
    2009-06-08 16:08 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
    2009-06-08 16:08 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
    2009-06-08 16:08 575,488 -------- c:\windows\system32\xpsshhdr.dll
    2009-06-08 16:08 117,760 -------- c:\windows\system32\prntvpt.dll
    2009-06-08 16:08 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
    2009-06-08 16:08 1,676,288 -------- c:\windows\system32\xpssvcs.dll
    2009-06-08 15:16 <DIR> --d----- c:\windows\system32\scripting
    2009-06-08 15:16 <DIR> --d----- c:\windows\l2schemas
    2009-06-08 15:16 <DIR> --d----- c:\windows\system32\en
    2009-06-08 15:01 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
    2009-06-08 14:53 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
    2009-06-08 14:53 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
    2009-06-08 14:52 333,952 -c------ c:\windows\system32\dllcache\srv.sys
    2009-06-08 14:52 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
    2009-06-08 14:51 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
    2009-06-08 14:47 276,992 -------- c:\windows\system32\wmphoto.dll
    2009-06-08 14:47 69,120 -------- c:\windows\system32\wlanapi.dll
    2009-06-08 14:47 712,704 -------- c:\windows\system32\windowscodecs.dll
    2009-06-08 14:47 346,112 -------- c:\windows\system32\windowscodecsext.dll
    2009-06-08 14:47 53,248 -------- c:\windows\system32\tsgqec.dll
    2009-06-08 14:47 50,688 -------- c:\windows\system32\tspkg.dll
    2009-06-08 14:47 10,240 -------- c:\windows\system32\drivers\sffp_mmc.sys
    2009-06-08 14:47 32,768 -------- c:\windows\system32\setupn.exe
    2009-06-08 14:47 290,304 -------- c:\windows\system32\rhttpaa.dll
    2009-06-08 14:47 61,952 -------- c:\windows\system32\rasqec.dll
    2009-06-08 14:47 76,800 -------- c:\windows\system32\qutil.dll
    2009-06-08 14:45 6,144 -------- c:\windows\system32\kbdiultn.dll
    2009-06-08 14:44 233,472 -------- c:\windows\system32\azroles.dll
    2009-06-08 14:44 136,192 -------- c:\windows\system32\aaclient.dll
    2009-06-08 14:43 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
    2009-06-08 14:43 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
    2009-06-08 14:31 2,560 -------- c:\windows\system32\xpsp4res.dll
    2009-06-08 14:31 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
    2009-06-08 14:31 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
    2009-06-08 14:15 27,496 a------- c:\windows\system32\mucltui.dll.mui
    2009-06-08 14:10 31,768 a------- c:\windows\system32\wucltui.dll.mui
    2009-06-08 14:10 18,456 a------- c:\windows\system32\wuaueng.dll.mui
    2009-06-08 14:10 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
    2009-06-08 14:10 23,576 a------- c:\windows\system32\wuapi.dll.mui
    2009-06-07 17:16 39,424 a------- c:\windows\system32\grpconv.exe
    2009-06-07 17:13 <DIR> a-dshr-- C:\cmdcons
    2009-06-07 17:12 161,792 a------- c:\windows\SWREG.exe
    2009-06-07 17:12 155,136 a------- c:\windows\PEV.exe
    2009-06-07 17:12 98,816 a------- c:\windows\sed.exe
    2009-06-02 17:55 <DIR> --dsh--- c:\documents and settings\goodpaster\PrivacIE
    2009-06-02 00:20 <DIR> --dsh--- c:\documents and settings\goodpaster\IETldCache
    2009-06-02 00:19 <DIR> --d----- c:\documents and settings\goodpaster
    2009-05-21 20:50 <DIR> -cd-h--- c:\windows\ie8

    ==================== Find3M ====================

    2009-06-08 15:22 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
    2006-12-06 18:15 5,186,048 a------- c:\program files\WindowsDefender.msi

    ============= FINISH: 22:41:28.29 ===============

  2. #12
    Security Expert: Emeritus Blade81's Avatar
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    Hi

    Please see here for a tutorial how to create zip archive. Then post the log as an attachment in your reply
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #13
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    cool....think I got it this time. Log should be attached. still need to get rid of limewire i think. Thanks!

  4. #14
    Security Expert: Emeritus Blade81's Avatar
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    still need to get rid of limewire i think.
    See if c:\program files\limewire folder still exists. If it does, delete it.

    Did you run Kaspersky online scanner yet (instructions posted a few posts earlier)?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #15
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    Okay, deleted Limewire folder from D drive. Ran a search afterward and deleted what else showed up. Ran the online scan and I'm sorry, but I don't think I'm posting the report correctly. I will try though.....

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0 REPORT
    Thursday, June 11, 2009
    Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Program database last update: Thursday, June 11, 2009 19:42:47
    Records in database: 2337631
    --------------------------------------------------------------------------------

    Scan settings:
    Scan using the following database: extended
    Scan archives: yes
    Scan mail databases: yes

    Scan area - My Computer:
    A:\
    C:\
    D:\
    W:\
    Y:\

    Scan statistics:
    Files scanned: 94153
    Threat name: 2
    Infected objects: 2
    Suspicious objects: 3
    Duration of the scan: 04:54:01


    File name / Threat name / Threats count
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EE00000.VBN Infected: Trojan-Downloader.Win32.Agent.cetp 1
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EE40000.VBN Infected: Trojan-Downloader.Win32.Agent.cetp 1
    D:\Documents and Settings\Bobby Goodpaster\Local Settings\Temporary Internet Files\Content.IE5\64K9W4YD\deliver46860[1].htm Suspicious: Exploit.HTML.Mht 1
    D:\Documents and Settings\Bobby Goodpaster\Local Settings\Temporary Internet Files\Content.IE5\64K9W4YD\deliver46860[2].htm Suspicious: Exploit.HTML.Mht 1
    D:\Documents and Settings\Bobby Goodpaster\Local Settings\Temporary Internet Files\Content.IE5\EHTK2OMM\deliver46860[1].htm Suspicious: Exploit.HTML.Mht 1

    The selected area was scanned.


    Please advise and thanks yet again!

  6. #16
    Security Expert: Emeritus Blade81's Avatar
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    You did just fine


    Show hidden files
    -----------------
    * Click Start.
    * Open My Computer.
    * Select the Tools menu and click Folder Options.
    * Select the View Tab.
    * Under the Hidden files and folders heading select Show hidden files and folders.
    * Uncheck the Hide protected operating system files (recommended) option.
    * Click Yes to confirm.
    * Click OK.

    Delete following files if found:
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EE00000.VBN
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EE40000.VBN
    D:\Documents and Settings\Bobby Goodpaster\Local Settings\Temporary Internet Files\Content.IE5\64K9W4YD\deliver46860[1].htm
    D:\Documents and Settings\Bobby Goodpaster\Local Settings\Temporary Internet Files\Content.IE5\64K9W4YD\deliver46860[2].htm
    D:\Documents and Settings\Bobby Goodpaster\Local Settings\Temporary Internet Files\Content.IE5\EHTK2OMM\deliver46860[1].htm

    Reboot and post a fresh dds.txt log. How's the system running?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #17
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    Hi Blade. Okay, I did everything insructed in your previous post. Below is the new DDS log. The system is running fantastic by the way. You're good at what you do! Thanks!



    DDS (Ver_09-05-14.01) - NTFSx86
    Run by goodpaster at 18:10:37.14 on Fri 06/12/2009
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.241 [GMT -4:00]


    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    svchost.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\System32\taskswitch.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\LTMSG.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\WINDOWS\system32\wscntfy.exe
    C:\Documents and Settings\goodpaster\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    mRun: [CoolSwitch] c:\windows\system32\taskswitch.exe
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [vptray] c:\progra~1\symant~1\symant~1\vptray.exe
    mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
    mRun: [RoxioEngineUtility] "c:\program files\common files\roxio shared\system\EngUtil.exe"
    mRun: [PowerMenu] "%systemroot%\system32\powermenu.exe" -hideself on
    mRun: [LTMSG] LTMSG.exe 7
    mRun: [KBD] c:\hp\kbd\KBD.EXE
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
    IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
    DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
    DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/0/5/7/05796dde-b2ba-4eef-8da4-f99c7e0c9b92/LegitCheckControl.cab
    DPF: {3334504D-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/0/C/8/0C8EDFAB-30BC-4792-898E-2DABE27B2C4D/mp43dmo.CAB
    DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} - hxxp://musicstore.connect.com/XSL/mb_us//html/activexplayer/SMALStreaming.cab
    DPF: {41ACD49D-1974-791A-0981-AA9872721044} - hxxp://67.15.101.3/g_bin/eng/boards_2_0_0_30.cab
    DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
    DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
    DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1244484597041
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1244484572212
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab
    DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
    DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab

    ============= SERVICES / DRIVERS ===============

    R2 NAVAPEL;NAVAPEL;c:\program files\symantec_client_security\symantec antivirus\Navapel.sys [2003-5-2 30208]
    R2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\progra~1\symant~1\symant~1\Rtvscan.exe [2003-5-21 610304]
    R3 NAVAP;NAVAP;c:\progra~1\symant~1\symant~1\NAVAP.sys [2003-5-2 224256]
    R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090607.004\NAVENG.sys [2009-6-7 89104]
    R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090607.004\NAVEX15.sys [2009-6-7 876144]

    =============== Created Last 30 ================

    2009-06-10 03:05 <DIR> --d----- c:\windows\ie8updates
    2009-06-09 18:20 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
    2009-06-09 18:20 1,985,024 -c------ c:\windows\system32\dllcache\iertutil.dll
    2009-06-09 18:20 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
    2009-06-09 18:20 11,064,832 -c------ c:\windows\system32\dllcache\ieframe.dll
    2009-06-08 16:40 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
    2009-06-08 16:09 <DIR> --d----- c:\windows\system32\XPSViewer
    2009-06-08 16:08 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
    2009-06-08 16:08 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
    2009-06-08 16:08 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
    2009-06-08 16:08 575,488 -------- c:\windows\system32\xpsshhdr.dll
    2009-06-08 16:08 117,760 -------- c:\windows\system32\prntvpt.dll
    2009-06-08 16:08 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
    2009-06-08 16:08 1,676,288 -------- c:\windows\system32\xpssvcs.dll
    2009-06-08 15:16 <DIR> --d----- c:\windows\system32\scripting
    2009-06-08 15:16 <DIR> --d----- c:\windows\l2schemas
    2009-06-08 15:16 <DIR> --d----- c:\windows\system32\en
    2009-06-08 15:01 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
    2009-06-08 14:53 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
    2009-06-08 14:53 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
    2009-06-08 14:52 333,952 -c------ c:\windows\system32\dllcache\srv.sys
    2009-06-08 14:52 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
    2009-06-08 14:51 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
    2009-06-08 14:47 276,992 -------- c:\windows\system32\wmphoto.dll
    2009-06-08 14:47 69,120 -------- c:\windows\system32\wlanapi.dll
    2009-06-08 14:47 712,704 -------- c:\windows\system32\windowscodecs.dll
    2009-06-08 14:47 346,112 -------- c:\windows\system32\windowscodecsext.dll
    2009-06-08 14:47 53,248 -------- c:\windows\system32\tsgqec.dll
    2009-06-08 14:47 50,688 -------- c:\windows\system32\tspkg.dll
    2009-06-08 14:47 10,240 -------- c:\windows\system32\drivers\sffp_mmc.sys
    2009-06-08 14:47 32,768 -------- c:\windows\system32\setupn.exe
    2009-06-08 14:47 290,304 -------- c:\windows\system32\rhttpaa.dll
    2009-06-08 14:47 61,952 -------- c:\windows\system32\rasqec.dll
    2009-06-08 14:47 76,800 -------- c:\windows\system32\qutil.dll
    2009-06-08 14:45 6,144 -------- c:\windows\system32\kbdiultn.dll
    2009-06-08 14:44 233,472 -------- c:\windows\system32\azroles.dll
    2009-06-08 14:44 136,192 -------- c:\windows\system32\aaclient.dll
    2009-06-08 14:43 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
    2009-06-08 14:43 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
    2009-06-08 14:31 2,560 -------- c:\windows\system32\xpsp4res.dll
    2009-06-08 14:31 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
    2009-06-08 14:31 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
    2009-06-08 14:15 27,496 a------- c:\windows\system32\mucltui.dll.mui
    2009-06-08 14:10 31,768 a------- c:\windows\system32\wucltui.dll.mui
    2009-06-08 14:10 18,456 a------- c:\windows\system32\wuaueng.dll.mui
    2009-06-08 14:10 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
    2009-06-08 14:10 23,576 a------- c:\windows\system32\wuapi.dll.mui
    2009-06-07 17:16 39,424 a------- c:\windows\system32\grpconv.exe
    2009-06-07 17:13 <DIR> a-dshr-- C:\cmdcons
    2009-06-07 17:12 161,792 a------- c:\windows\SWREG.exe
    2009-06-07 17:12 155,136 a------- c:\windows\PEV.exe
    2009-06-07 17:12 98,816 a------- c:\windows\sed.exe
    2009-06-02 17:55 <DIR> --dsh--- c:\documents and settings\goodpaster\PrivacIE
    2009-06-02 00:20 <DIR> --dsh--- c:\documents and settings\goodpaster\IETldCache
    2009-06-02 00:19 <DIR> --d----- c:\documents and settings\goodpaster
    2009-05-21 20:50 <DIR> -cd-h--- c:\windows\ie8

    ==================== Find3M ====================

    2009-06-08 15:22 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
    2009-05-13 01:15 915,456 a------- c:\windows\system32\wininet.dll
    2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
    2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
    2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
    2006-12-06 18:15 5,186,048 a------- c:\program files\WindowsDefender.msi

    ============= FINISH: 18:11:54.31 ===============

  8. #18
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Thanks for the compliments

    Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


    THESE STEPS ARE VERY IMPORTANT

    Let's reset system restore
    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.

    2. Reboot.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.
    NOTE: only do this ONCE,NOT on a regular basis



    We need to re hide system files. To do so, please follow the steps below:
    1. Double-click My Computer.
    2. Click the Tools menu, and then click Folder Options.
    3. Click the View tab.
    4. Put a check by
      Hide file extensions for known file types.
    5. Under the
      Hidden files
      folder, select
      Show hidden files and folders.
    6. Check
      Hide protected operating system files.
    7. Click Apply, and then click OK.



    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now type "c:\documents and settings\goodpaster\Desktop\ComboFix.exe" /u in the runbox and click OK



    UPDATING WINDOWS AND INTERNET EXPLORER

    IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

    If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


    Make your Internet Explorer more secure

    This can be done by following these simple instructions:
    From within Internet Explorer click on the Tools menu and then click on Options.
    Click once on the Security tab
    Click once on the Internet icon so it becomes highlighted.
    Click once on the Custom Level button.
    Change the Download signed ActiveX controls to Prompt
    Change the Download unsigned ActiveX controls to Disable
    Change the Initialize and script ActiveX controls not marked as safe to Disable
    Change the Installation of desktop items to Prompt
    Change the Launching programs and files in an IFRAME to Prompt
    Change the Navigate sub-frames across different domains to Prompt
    When all these settings have been made, click on the OK button.
    If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.



    The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

    • hosts file:
      • Every version of windows has a hosts file as part of them.
      • In a very basic sense, they are used to locate webpages.
      • We can customize a hosts file so that it blocks certain webpages.
      • However, it can slow down certain computers.
      • This is why using a hosts file is optional!!

      Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
      If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
      1. Click the start button (at the lower left hand corner of your screen)
      2. Click run
      3. In the dialog box, type services.msc
      4. hit enter, then locate dns client
      5. Highlight it, then double-click it.
      6. On the dropdown box, change the setting from automatic to manual.
      7. Click ok

    • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
      If you don't have a 3rd party firewall or a router behind NAT then I recommend getting one. I recommend either Online Armor Free or Comodo Firewall Pro (If you choose Comodo: Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and install firewall ONLY!). Both providers have support forums that help with configuration related questions.



    Just a final reminder for you. I am trying to stress these two points.
    UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
    Make sure all of your security programs are up to date.
    Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



    Once again, please post and tell me how things are going with your system... problems etc.

    Have a great day,
    Blade
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  9. #19
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
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    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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