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Thread: Problems removing Win32.TDSS.rtk and other malware

  1. #1
    Junior Member
    Join Date
    May 2009
    Posts
    14

    Unhappy Problems removing Win32.TDSS.rtk and other malware

    Hi, I write to you because my MSN Messenger has been shutting down and sending compulsivelly some kind of malware to all my contacts. Plus my Internet Explorer and Firefox have been working terribly, especially Internet Explorer. I have ESET's free trial, Lavasoft's Ad-Aware free edition and Spybot Search & Destroy, they all have found and cleaned different malware, but only Spybot recognizes "Win32.TDSS.rtk", detailed as

    Win32.TDSS.rtk: [SBI $DB1744B9] File (Archivo, nothing done)
    C:\WINDOWS\system32\drivers\ovfsthxtpkbmqrm.sys
    Properties.size=0
    Properties.md5=16E1C9E1417E38B4A6EC73C8C3C19240

    Win32.TDSS.rtk: [SBI $531954CE] File (Archivo, nothing done)
    C:\WINDOWS\system32\ovfsthxeroprvvp.dat
    Properties.size=0
    Properties.md5=DEBFCCA461C0A48D56C24902798A56DE


    --- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

    2007-05-25 unins000.exe (51.41.0.0)
    2008-01-28 SDDelFile.exe (1.0.2.4)
    2008-08-14 SDWinSec.exe (1.0.0.12)
    2009-03-05 TeaTimer.exe (1.6.6.32)
    2009-01-26 blindman.exe (1.0.0.8)
    2009-01-26 SDMain.exe (1.0.0.6)
    2009-01-26 Update.exe (1.6.0.7)
    2009-01-26 SDShred.exe (1.0.2.5)
    2009-01-26 SDFiles.exe (1.6.1.7)
    2009-01-26 SDUpdate.exe (1.6.0.12)
    2009-01-26 SpybotSD.exe (1.6.2.46)
    2009-04-19 unins001.exe (51.49.0.0)
    2005-05-31 borlndmm.dll (7.0.4.453)
    2005-05-31 delphimm.dll (7.0.4.453)
    2005-05-31 UnzDll.dll (1.73.1.1)
    2005-05-31 ZipDll.dll (1.73.2.0)
    2007-04-02 aports.dll (2.1.0.0)
    2008-06-14 DelZip179.dll (1.79.11.1)
    2008-06-19 sqlite3.dll
    2009-01-26 advcheck.dll (1.6.2.15)
    2009-01-16 UninsSrv.dll (1.0.0.0)
    2009-01-26 SDHelper.dll (1.6.2.14)
    2009-01-26 Tools.dll (2.1.6.10)
    2004-11-29 Includes\LSP.sbi (*)
    2009-03-25 Includes\PUPS.sbi (*)
    2009-01-13 Includes\Security.sbi (*)
    2009-05-06 Includes\Keyloggers.sbi (*)
    2009-05-12 Includes\Malware.sbi (*)
    2009-05-12 Includes\Trojans.sbi (*)
    2009-05-19 Includes\Dialer.sbi (*)
    2008-06-03 Includes\Spybots.sbi (*)
    2009-04-07 Includes\Spyware.sbi (*)
    2009-05-19 Includes\Adware.sbi (*)
    2009-05-26 Includes\Hijackers.sbi (*)
    2009-01-22 Includes\Cookies.sbi (*)
    2009-01-22 Includes\Revision.sbi (*)
    2009-04-07 Includes\Tracks.uti
    2009-05-26 Includes\TrojansC.sbi (*)
    2008-06-03 Includes\SpybotsC.sbi (*)
    2009-05-26 Includes\SecurityC.sbi (*)
    2009-05-26 Includes\PUPSC.sbi (*)
    2009-05-26 Includes\MalwareC.sbi (*)
    2009-05-26 Includes\KeyloggersC.sbi (*)
    2009-05-26 Includes\HijackersC.sbi (*)
    2009-05-26 Includes\DialerC.sbi (*)
    2009-01-22 Includes\HeavyDuty.sbi (*)
    2009-05-26 Includes\AdwareC.sbi (*)
    2009-05-26 Includes\SpywareC.sbi (*)
    2007-12-24 Plugins\TCPIPAddress.dll
    2008-03-04 Plugins\Chai.dll
    2008-03-05 Plugins\Fennel.dll
    2008-02-26 Plugins\Mate.dll


    Spybot supposedly eliminates it, but then I check the system again and the malware is still there -and my MSN keeps shutting down and sending the link to my contacts-. It's also frequent that a malware called "Virtumonde.sci" appear in the list, despite my antivirus and antispyware! And I don't want to think how many unrecognized malware I have. I would appreciate very much if you recommended a good combination of antivirus + firewall + antispyware, because I really don't know which are GOOD and work well together. Oh, and they must be freeware, due to my financial situation is pretty delicate. Thank you very much for your time, and I'm looking forward to hearing from you. Ah! Just in case I paste you the result of HiJackThis -I already saved the registry with ERUNT-:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 01:27:37 p.m., on 29/05/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Unable to get Internet Explorer version!
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Archivos de programa\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\crypserv.exe
    C:\Archivos de programa\ESET\ESET NOD32 Antivirus\ekrn.exe
    C:\Archivos de programa\Java\jre6\bin\jqs.exe
    C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\ARCHIV~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe
    C:\WINDOWS\system32\msg32.exe
    C:\Archivos de programa\Java\jre6\bin\jusched.exe
    C:\Archivos de programa\ESET\ESET NOD32 Antivirus\egui.exe
    C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Archivos de programa\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Archivos de programa\Mozilla Firefox\firefox.exe
    C:\Archivos de programa\Google\Gmail Notifier\gnotify.exe
    C:\Archivos de programa\Opera\opera.exe
    C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pagina12.com.ar/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
    O2 - BHO: (no name) - {00802B89-BE50-47A6-833D-ECD330BB73A7} - C:\WINDOWS\system32\nwapi16d.dll (file missing)
    O2 - BHO: (no name) - {2CAD3E0B-045B-41C8-8C35-34298F279365} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: LuckyTender - {5E2402A0-5F99-4188-B30D-D8743996B340} - C:\Archivos de programa\LuckyTender\1.3.1\LuckyTender.dll (file missing)
    O2 - BHO: (no name) - {68866312-bd50-4056-b439-26a821a2b770} - C:\WINDOWS\system32\furihepi.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: precisead - {83267afa-c1c3-0ae2-5b51-ceab693a8517} - C:\WINDOWS\system32\nsnCC83.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\ARCHIV~1\AVG\AVG8\AVGTOO~1.DLL (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Archivos de programa\Norton SystemWorks\Norton Antivirus\NavShExt.dll (file missing)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: (no name) - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de programa\Norton SystemWorks\Norton Antivirus\NavShExt.dll (file missing)
    O4 - HKLM\..\Run: [AWMON] "C:\ARCHIV~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe"
    O4 - HKLM\..\Run: [EW Message Server] msg32.exe
    O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE /P26 "EPSON Stylus CX1500 Series" /O5 "LPT1:" /M "Stylus CX1500"
    O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series (Copiar 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE /P37 "EPSON Stylus CX1500 Series (Copiar 1)" /O6 "USB001" /M "Stylus CX1500"
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\ARCHIV~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Archivos de programa\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Windows Logon Applicationedc] C:\Documents and Settings\Usuario\winlogon.exe
    O4 - HKLM\..\Run: [egui] "C:\Archivos de programa\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [adware_free_soft] C:\WINDOWS\promofreesoft.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICIO LOCAL')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Servicio de red')
    O4 - HKUS\S-1-5-21-725345543-1979792683-2147208981-500\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Administrador')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: ERUNT AutoBackup.lnk = C:\Archivos de programa\ERUNT\AUTOBACK.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk.disabled
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre6\bin\jp2iexp.dll
    O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre6\bin\jp2iexp.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
    O16 - DPF: {512FC5A1-7DE1-43F1-BC0C-371622FCB409} (TotalScan Installer Class) - http://www.nanoscan.com/as/v1/cabs/ascstubie.cab
    O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Archivos de programa\AVG\AVG8\avgpp.dll (file missing)
    O20 - AppInit_DLLs: C:\WINDOWS\system32\levunana.dll c:\windows\system32\,c:\progra~1\ThunMail\testabd.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - (no file)
    O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Archivos de programa\Ares\chatServer.exe
    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - Unknown owner - C:\ARCHIV~1\AVG\AVG8\avgemc.exe (file missing)
    O23 - Service: AVG Free8 WatchDog (avg8wd) - Unknown owner - C:\ARCHIV~1\AVG\AVG8\avgwdsvc.exe (file missing)
    O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
    O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Archivos de programa\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
    O23 - Service: Eset Service (ekrn) - ESET - C:\Archivos de programa\ESET\ESET NOD32 Antivirus\ekrn.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Archivos de programa\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: Servicio Auto-Protect de Norton AntiVirus (navapsvc) - Unknown owner - C:\Archivos de programa\Norton SystemWorks\Norton Antivirus\navapsvc.exe (file missing)
    O23 - Service: SAVScan - Unknown owner - C:\Archivos de programa\Norton SystemWorks\Norton Antivirus\SAVScan.exe (file missing)
    O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe (file missing)
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe (file missing)

    --
    End of file - 9142 bytes

  2. #2
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hello Latrodectus

    Welcome to Safer Networking.

    Please read Before You Post
    That said, All advice given by anyone volunteering here, is taken at your own risk.
    While best efforts are made to assist in removing infections safely, unexpected stuff can happen.


    You have a variety of malware on this system.



    Do this first...Important

    Disable the TeaTimer, leave it disabled, do not turn it back on until we're done or it will prevent fixes from taking

    • Run Spybot-S&D in Advanced Mode.
    • If it is not already set to do this Go to the Mode menu select "Advanced Mode"
    • On the left hand side, Click on Tools
    • Then click on the Resident Icon in the List
    • Uncheck "Resident TeaTimer" and OK any prompts.
    • Restart your computer.<--You need to do this for it to take effect

    Please do not proceed until the TeaTimer is disabled






    This tool needs to be run from Safemode to be effective so download it to your desktop then boot to Safemode to run it

    To Enter Safemode
    • Go to Start> Shut off your Computer> Restart
    • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
      this will bring up a menu.
    • Use the Up and Down Arrow Keys to scroll up to Safemode
    • Then press the Enter Key on your Keyboard

    Tutorial if you need it How to boot into Safemode
    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, the Advanced Options Menu should appear;
    • Select the first option, to run Windows in Safe Mode, then press Enter.
    • Choose your usual account.
    • Open the extracted SDFix folder and double click RunThis.bat to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
      (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  3. #3
    Junior Member
    Join Date
    May 2009
    Posts
    14

    Default

    It seems it couldn't clean the infected files! The lsasss.exe has been on my computer for years, I have already had problems with it. And the ovfsthxtpkbmqrm.sys family is still there too. =(

    SDFix: Version 1.240
    Run by Usuario on 31/05/2009 at 04:16 a.m.

    Microsoft Windows XP [Versi¢n 5.1.2600]
    Running From: C:\SDFix

    Checking Services :


    Restoring Default Security Values
    Restoring Default Hosts File

    Rebooting


    Checking Files :

    Trojan Files Found:



    Could Not Remove C:\WINDOWS\system32\lsasss.exe




    Removing Temp Files

    ADS Check :



    Final Check :

    catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-05-31 05:00:00
    Windows 5.1.2600 Service Pack 2 FAT NTAPI

    scanning hidden processes ...

    scanning hidden services ...

    HKLM\SYSTEM\CurrentControlSet\Services\Parportnspoixdk

    scanning hidden autostart entries ...

    scanning hidden files ...

    C:\WINDOWS\system32\drivers\ovfsthxtpkbmqrm.sys 98304 bytes
    C:\WINDOWS\system32\ovfsthxftjcbfoo.dll 65536 bytes
    C:\WINDOWS\system32\ovfsthxeroprvvp.dat 32768 bytes
    C:\WINDOWS\system32\ovfsthxymdbnpil.dll 32768 bytes
    C:\WINDOWS\system32\ovfsthxkogmedvg.dll 32768 bytes


    scan completed successfully
    hidden processes: 0
    hidden services: 1
    hidden files: 5


    Remaining Services :




    Authorized Application Key Export:

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "C:\\Archivos de programa\\MSN Messenger\\msncall.exe"="C:\\Archivos de programa\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
    "C:\\Documents and Settings\\Usuario\\Escritorio\\utorrent.exe"="C:\\Documents and Settings\\Usuario\\Escritorio\\utorrent.exe:*:Disabled:æTorrent"
    "C:\\Archivos de programa\\Ares\\Ares.exe"="C:\\Archivos de programa\\Ares\\Ares.exe:*:Disabled:Ares"
    "C:\\Archivos de programa\\eMule\\emule.exe"="C:\\Archivos de programa\\eMule\\emule.exe:*:Disabled:eMule"
    "C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
    "C:\\Archivos de programa\\NetMeeting\\conf.exe"="C:\\Archivos de programa\\NetMeeting\\conf.exe:*:Disabled:Windows© NetMeeting©"
    "C:\\WINDOWS\\System32\\ZoneLabs\\vsmon.exe"="C:\\WINDOWS\\System32\\ZoneLabs\\vsmon.exe:*:Enabled:TrueVector Service"
    "C:\\Archivos de programa\\Soulseek-Test\\slsk.exe"="C:\\Archivos de programa\\Soulseek-Test\\slsk.exe:*:Enabled:SoulSeek"
    "C:\\WINDOWS\\PCHEALTH\\HELPCTR\\BINARIES\\HelpCtr.exe"="C:\\WINDOWS\\PCHEALTH\\HELPCTR\\BINARIES\\HelpCtr.exe:*:Enabled:Asistencia remota - Windows Messenger and Voice"
    "C:\\Archivos de programa\\Messenger\\MSMSGS.EXE"="C:\\Archivos de programa\\Messenger\\MSMSGS.EXE:*:Enabled:Windows Messenger"
    "C:\\Archivos de programa\\uTorrent\\uTorrent.exe"="C:\\Archivos de programa\\uTorrent\\uTorrent.exe:*:Enabled:æTorrent"
    "C:\\Archivos de programa\\Grisoft\\AVG7\\avginet.exe"="C:\\Archivos de programa\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
    "C:\\Archivos de programa\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Archivos de programa\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
    "C:\\Archivos de programa\\Grisoft\\AVG7\\avgcc.exe"="C:\\Archivos de programa\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
    "C:\\WINDOWS\\System32\\ftp.exe"="C:\\WINDOWS\\System32\\ftp.exe:*:Enabled:Programa de transferencia de archivos"
    "C:\\mIRC\\mirc.exe"="C:\\mIRC\\mirc.exe:*:Enabled:mIRC"
    "C:\\Archivos de programa\\AVG\\AVG8\\avgemc.exe"="C:\\Archivos de programa\\AVG\\AVG8\\avgemc.exe:*:Enabled:avgemc.exe"
    "C:\\Archivos de programa\\AVG\\AVG8\\avgupd.exe"="C:\\Archivos de programa\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"
    "C:\\WINDOWS\\System32\\WINLOGON.EXE"="C:\\WINDOWS\\System32\\WINLOGON.EXE:*:Enabled:winlogon"
    "C:\\Archivos de programa\\MSN Messenger\\msnmsgr.exe"="C:\\Archivos de programa\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
    "C:\\Archivos de programa\\MSN Messenger\\livecall.exe"="C:\\Archivos de programa\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
    "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
    "C:\\Archivos de programa\\MSN Messenger\\msncall.exe"="C:\\Archivos de programa\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
    "C:\\Archivos de programa\\MSN Messenger\\msnmsgr.exe"="C:\\Archivos de programa\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
    "C:\\Archivos de programa\\MSN Messenger\\livecall.exe"="C:\\Archivos de programa\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

    Remaining Files :

    C:\WINDOWS\system32\lsasss.exe Found

    File Backups: - C:\SDFix\backups\backups.zip

    Files with Hidden Attributes :

    Mon 3 Mar 2008 5,702 A..H. --- "C:\WINDOWS\nod32restoretemdono.reg"
    Mon 26 Jan 2009 1,740,632 A.SHR --- "C:\Archivos de programa\Spybot - Search & Destroy\is-23BT1.tmp"
    Mon 26 Jan 2009 5,365,592 A.SHR --- "C:\Archivos de programa\Spybot - Search & Destroy\is-FA09I.tmp"
    Mon 26 Jan 2009 1,740,632 A.SHR --- "C:\Archivos de programa\Spybot - Search & Destroy\SDUpdate.exe"
    Mon 26 Jan 2009 5,365,592 A.SHR --- "C:\Archivos de programa\Spybot - Search & Destroy\SpybotSD.exe"
    Fri 11 Aug 2006 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
    Fri 27 Feb 2004 233,472 A..H. --- "C:\Archivos de programa\Image-Line\FL Studio 7\REX Shared Library.dll"
    Mon 3 Mar 2008 568 A..H. --- "C:\System Volume Information\_restore{5950D50D-200B-4DB6-B90D-3AD995F33F63}\RP901\A0126225.reg"
    Mon 3 Mar 2008 5,702 A..H. --- "C:\System Volume Information\_restore{5950D50D-200B-4DB6-B90D-3AD995F33F63}\RP901\A0126226.reg"
    Fri 31 Oct 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
    Wed 21 Feb 2007 444 ...HR --- "C:\Documents and Settings\Usuario\Datos de programa\SecuROM\UserData\securom_v7_01.bak"
    Wed 3 Mar 2004 22,016 A..H. --- "C:\Documents and Settings\Usuario\Escritorio\Nino\Textos\Poes¡as\~WRL0001.tmp"
    Sat 17 Apr 2004 23,552 A..H. --- "C:\Documents and Settings\Usuario\Escritorio\Nino\Textos\Poes¡as\~WRL0003.tmp"

    Finished!

  4. #4
    Junior Member
    Join Date
    May 2009
    Posts
    14

    Default

    Sorry, this is the HiJackThis:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 08:13:25 a.m., on 31/05/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Unable to get Internet Explorer version!
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Archivos de programa\COMODO\COMODO Internet Security\cmdagent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Archivos de programa\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Archivos de programa\Avira\AntiVir Desktop\sched.exe
    C:\Archivos de programa\Avira\AntiVir Desktop\avguard.exe
    C:\WINDOWS\system32\crypserv.exe
    C:\Archivos de programa\Java\jre6\bin\jqs.exe
    C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\msg32.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE
    C:\Archivos de programa\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\avast!Antivirus.exe
    C:\Archivos de programa\Lavasoft\Ad-Aware\AAWTray.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Archivos de programa\Spybot - Search & Destroy\SpybotSD.exe
    C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
    C:\Archivos de programa\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Archivos de programa\Mozilla Firefox\firefox.exe
    C:\Archivos de programa\Opera\opera.exe
    C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pagina12.com.ar/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
    O2 - BHO: (no name) - {00802B89-BE50-47A6-833D-ECD330BB73A7} - C:\WINDOWS\system32\nwapi16d.dll (file missing)
    O2 - BHO: (no name) - {2CAD3E0B-045B-41C8-8C35-34298F279365} - (no file)
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: LuckyTender - {5E2402A0-5F99-4188-B30D-D8743996B340} - C:\Archivos de programa\LuckyTender\1.3.1\LuckyTender.dll (file missing)
    O2 - BHO: (no name) - {68866312-bd50-4056-b439-26a821a2b770} - C:\WINDOWS\system32\furihepi.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: precisead - {83267afa-c1c3-0ae2-5b51-ceab693a8517} - C:\WINDOWS\system32\nsnCC83.dll (file missing)
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\ARCHIV~1\AVG\AVG8\AVGTOO~1.DLL (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Archivos de programa\Norton SystemWorks\Norton Antivirus\NavShExt.dll (file missing)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Archivos de programa\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Archivos de programa\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: (no name) - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de programa\Norton SystemWorks\Norton Antivirus\NavShExt.dll (file missing)
    O4 - HKLM\..\Run: [AWMON] "C:\ARCHIV~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe"
    O4 - HKLM\..\Run: [EW Message Server] msg32.exe
    O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE /P26 "EPSON Stylus CX1500 Series" /O5 "LPT1:" /M "Stylus CX1500"
    O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series (Copiar 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE /P37 "EPSON Stylus CX1500 Series (Copiar 1)" /O6 "USB001" /M "Stylus CX1500"
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\ARCHIV~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Archivos de programa\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [egui] "C:\Archivos de programa\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [adware_free_soft] C:\WINDOWS\promofreesoft.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Archivos de programa\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICIO LOCAL')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Servicio de red')
    O4 - HKUS\S-1-5-21-725345543-1979792683-2147208981-500\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Administrador')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: ERUNT AutoBackup.lnk = C:\Archivos de programa\ERUNT\AUTOBACK.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk.disabled
    O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre6\bin\jp2iexp.dll
    O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre6\bin\jp2iexp.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
    O16 - DPF: {512FC5A1-7DE1-43F1-BC0C-371622FCB409} (TotalScan Installer Class) - http://www.nanoscan.com/as/v1/cabs/ascstubie.cab
    O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Archivos de programa\AVG\AVG8\avgpp.dll (file missing)
    O20 - AppInit_DLLs: C:\WINDOWS\system32\levunana.dll c:\windows\system32\,c:\progra~1\ThunMail\testabd.dll C:\WINDOWS\system32\cssdll32.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - (no file)
    O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Archivos de programa\Avira\AntiVir Desktop\sched.exe
    O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Archivos de programa\Avira\AntiVir Desktop\avguard.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Archivos de programa\Ares\chatServer.exe
    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: avast!Antivirus - Unknown owner - C:\WINDOWS\System32\avast!Antivirus.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - Unknown owner - C:\ARCHIV~1\AVG\AVG8\avgemc.exe (file missing)
    O23 - Service: AVG Free8 WatchDog (avg8wd) - Unknown owner - C:\ARCHIV~1\AVG\AVG8\avgwdsvc.exe (file missing)
    O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Archivos de programa\COMODO\COMODO Internet Security\cmdagent.exe
    O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Archivos de programa\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Archivos de programa\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: Servicio Auto-Protect de Norton AntiVirus (navapsvc) - Unknown owner - C:\Archivos de programa\Norton SystemWorks\Norton Antivirus\navapsvc.exe (file missing)
    O23 - Service: SAVScan - Unknown owner - C:\Archivos de programa\Norton SystemWorks\Norton Antivirus\SAVScan.exe (file missing)
    O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe (file missing)
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe (file missing)

    --
    End of file - 9639 bytes

  5. #5
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Hi,

    This is some nasty stuff you have, its going to take a some work to remove it.


    Download ComboFix from one of these locations:

    Link 1
    Link 2
    Link 3

    * IMPORTANT !!! Save ComboFix.exe to your Desktop


    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    • See this Link for programs that need to be disabled and instruction on how to disable them.
    • Remember to re-enable them when we're done.

    • Double click on ComboFix.exe & follow the prompts.

    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.




    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a New Hijackthis log.

    *If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  6. #6
    Junior Member
    Join Date
    May 2009
    Posts
    14

    Default

    I can't use ComboFix because there's an old AVG free scan running and I don't know how to stop it. I thought I had uninstalled it long time ago, but ComboFix tells me this file still remains: avgrrstx.dll and it's impossible to eliminate! I also have problems deactivating Ad-Aware, it doesn't exit even if I click the option!

  7. #7
    Junior Member
    Join Date
    May 2009
    Posts
    14

    Default

    Sorry, the files is avgrsstx.dll

  8. #8
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    Do this

    Do this first...Important

    Disable the TeaTimer, leave it disabled, do not turn it back on until we're done or it will prevent fixes from taking

    • Run Spybot-S&D in Advanced Mode.
    • If it is not already set to do this Go to the Mode menu select "Advanced Mode"
    • On the left hand side, Click on Tools
    • Then click on the Resident Icon in the List
    • Uncheck "Resident TeaTimer" and OK any prompts.
    • Restart your computer.<--You need to do this for it to take effect

    Please do not proceed until the TeaTimer is disabled



    Run Combofix in Safemode

    To Enter Safemode
    • Go to Start> Shut off your Computer> Restart
    • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly,
      this will bring up a menu.
    • Use the Up and Down Arrow Keys to scroll up to Safemode
    • Then press the Enter Key on your Keyboard

    Tutorial if you need it How to boot into Safemode
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

  9. #9
    Junior Member
    Join Date
    May 2009
    Posts
    14

    Default

    The teatimer is disabled, but even in Safemode ComboFix keeps saying that AVG FREE scan is on!

  10. #10
    Emeritus-Security Expert
    Join Date
    Nov 2005
    Location
    Florida's SpaceCoast
    Posts
    15,208

    Default

    You can still run it
    Microsoft MVP Consumer Security 2007-2008-2009-2010-2011-2012-2013-2014

    ERROR MESSAGE 386
    No KeyBoard Detected
    Press F1 To Continue

    Just a reminder that threads will be closed if no reply in 3 days.

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