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Thread: Spybot Crashing at the end of a scan

  1. #1
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    Default Spybot Crashing at the end of a scan

    Hello,

    I've been facing a problem with my spybot scans that didn't occur before. Whenever I try running a scan, everything goes well and the scan completes. The detected problems are also fixed automatically ( the green tick appears). But spybot stops responding. Any ideas on how I can fix that? Thanks for your input.

  2. #2
    Senior Member Matt's Avatar
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    Hi muzzabra,

    which version of Spybot do you use?
    Which kind of Malware does Spybot detect?
    Best regards - Beste Gre,

    Matt

  3. #3
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    Hello,

    Sorry for the late reply, had some connection issues lately. Well its version 1.6.2.46. It detects a spyware by right media, pnce it was detected as a cookie and a browser entry, and the following times it was only a browser entry ( so I guess its a bookmark). Hope this helps.

  4. #4
    Senior Member Matt's Avatar
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    Hi muzzabra,

    thank you for this update. Sounds like a tracking cookie.
    Please be sure that your browser is closed while you are running this fix. Which browser do you use?

    Moreover, you can delete Windows, IE or Firefox cache with ATF Cleaner.

    What you can try:

    1. Close all other programs
    2. Use ATF Cleaner
    3. Scan with Spybot
    Still problems now?
    Best regards - Beste Gre,

    Matt

  5. #5
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    hello again,

    I did that, the tracking cookie no longer appears and spybot says not threats. However it's still crashing at the end of the scan. Should I uninstall it and then re-install again ?

  6. #6
    Senior Member Matt's Avatar
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    Quote Originally Posted by muzzabra View Post
    hello again,
    Should I uninstall it and then re-install again ?
    It's worth a try.

    Will Spybot also crash, if you run it in safe mode ?

    Which kind of Malware does Spybot detect ?
    Best regards - Beste Gre,

    Matt

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