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Thread: win32 tdss.rtk found - need help

  1. #11
    Emeritus- Security Expert peku006's Avatar
    Join Date
    Feb 2007
    Location
    Norway
    Posts
    3,103

    Default

    Hi mmarsh000
    OK to just let Spybot fix?
    Yes

    Do not worry, both are legitimate files......
    cpqset.exe is a process belonging to the Hewlett Packard Configuration Module
    sbhook.dll is a version\r belonging to Motive System\r from Motive Communications, Inc.\r
    If combofix /u doesn't work ,you can use this

    Download OTC by Old Timer and save it to your Desktop.

    • Double-click OTC.exe
    • Click the CleanUp! button
    • Select Yes when the Begin cleanup Process? Prompt appears
    • If you are prompted to Reboot during the cleanup, select Yes
    • The tool will delete itself once it finishes, if not delete it by yourself


    Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

    Thanks peku006
    Last edited by peku006; 2009-06-21 at 08:59.
    I don't help with logs thru PM. If you have problems create a thread in the forum, please.

  2. #12
    Junior Member
    Join Date
    Jun 2009
    Posts
    7

    Default

    peku006 thanks very much for all help - have dowloaded safety apps per your suggestions.

    Site here was very easy to use and clear in instructions.

    I appreciate you helping a novice like me through the jungle - if I can comprehend anyone can.

    Have great day and thanks again

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