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Thread: Error retrieving update info file!

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  1. #1
    Junior Member
    Join Date
    Jun 2009
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    Default Error retrieving update info file!

    I'm getting this message and I know I'm not on a proxy server. safernetworking.org is blocked and so are several other anti-spyware sites. My google search results are getting redirected to spam sites. Help!

    Originally Posted by md usa spybot fan
    Socket Error # 11004 usually is an indication that Spybot-S&D is being blocked from accessing the internet. Make sure that SpybotSD.exe is authorized in your firewall to access the internet.

    If you are sitting behind a proxy server:
    • Go into Spybot > Mode > Advanced mode > Settings > Settings. About 2/3 of the way down the option tree there is a category "Web update". Check the last item in the list "Use proxy to connect to update server". A pop-up will come up were you can enter the information required.

    If you are sitting behind a proxy server and need to know what the settings shoul be, there are hints in the following article on how to find them:

    Split from: http://forums.spybot.info/showthread.php?t=3038
    Last edited by tashi; 2009-06-19 at 16:16. Reason: Split off

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