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Thread: Unknown Excessive Downloads

  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default Unknown Excessive Downloads

    On 16 June 2009, our usage meter showed normal usage. In the days since then, our usage has jumped and shows almost constant downloads - in five days we've apparently downloaded 6 Gigabytes of data, and all we've done is surf the internet as we normally would. The increase coincides with the day Ebay Turbo Lister was downloaded.

    We have two computers running on the network and have isolated it to this computer - when this computer is disconnected from the network, our usage is about a tenth of what it is when this computer is connected to the network, regardless of whether a browser is open or not.

    I would appreciate any help you can provide. I have backed up the registry using Erunt and have generated the following Hijack This log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:34:52 PM, on 22/06/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18248)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\ccSvcHst.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe
    C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
    C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
    C:\Windows\system32\conime.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\Hewlett-Packard\KBD\kbd.exe
    C:\Windows\System32\calc.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Windows\system32\Taskmgr.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\explorer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\IPSBHO.DLL
    O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\coIEPlg.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [hpsysdrv] c:\program files\hewlett-packard\HP odometer\hpsysdrv.exe
    O4 - HKLM\..\Run: [KBD] C:\Program Files\Hewlett-Packard\KBD\KbdStub.EXE
    O4 - HKLM\..\Run: [StartCCC] "c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    O4 - HKLM\..\Run: [TVAgent] "c:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe"
    O4 - HKLM\..\Run: [UpdateLBPShortCut] "c:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
    O4 - HKLM\..\Run: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-AU\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\coIEPlg.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\ccSvcHst.exe
    O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)

    --
    End of file - 7956 bytes

  2. #2
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Manchester UK
    Posts
    3,425

    Default

    Please note that all instructions given are customised for this computer only,
    the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the HJT forum and wait for help.


    Hello and welcome to the forums

    My name is Katana and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:
    1. Please Read All Instructions Carefully
    2. If you don't understand something, stop and ask! Don't keep going on.
    3. Please do not run any other tools or scans whilst I am helping you
    4. Failure to reply within 5 days will result in the topic being closed.
    5. Please continue to respond until I give you the "All Clear"
      (Just because you can't see a problem doesn't mean it isn't there)

    If you can do those few things, everything should go smoothly

    Please Note, your security programs may give warnings for some of the tools I will ask you to use.
    Be assured, any links I give are safe

    ----------------------------------------------------------------------------------------

    Download and Run RSIT
    • Please download Random's System Information Tool by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open:
      • log.txt will be opened maximized.
      • info.txt will be opened minimized.
    • Please post the contents of both log.txt and info.txt.


    Please Download GMER to your desktop

    Download GMER and extract it to your desktop.

    ***Please close any open programs ***

    Double-click gmer.exe. The program will begin to run.

    **Caution**
    These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised by a trained Security Analyst


    If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
    • Click Yes.
    • Once the scan is complete, you may receive another notice about rootkit activity.
    • Click OK.
    • GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

    If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure the 'Show All' button is unticked.
    • Click the Scan button and let the program do its work. GMER will produce a log.
    • Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.


    DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

    Please post the results from the GMER scan in your reply.
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  3. #3
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default

    Thanks for your help Katana - it is much appreciated.

    log.txt below:

    Logfile of random's system information tool 1.06 (written by random/random)
    Run by biaggini at 2009-06-28 11:09:09
    Microsoft® Windows Vista™ Home Premium Service Pack 1
    System drive C: has 350 GB (75%) free of 466 GB
    Total RAM: 2045 MB (54% free)

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:09:26 AM, on 28/06/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18248)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\ccSvcHst.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Hewlett-Packard\HP Odometer\hpsysdrv.exe
    C:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe
    C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
    C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
    C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Windows\system32\conime.exe
    c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files\Hewlett-Packard\KBD\kbd.exe
    C:\Users\biaggini\Desktop\RSIT.exe
    C:\Program Files\Trend Micro\HijackThis\biaggini.exe
    C:\Windows\system32\wuauclt.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...vilion&pf=cndt
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\IPSBHO.DLL
    O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\coIEPlg.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [hpsysdrv] c:\program files\hewlett-packard\HP odometer\hpsysdrv.exe
    O4 - HKLM\..\Run: [KBD] C:\Program Files\Hewlett-Packard\KBD\KbdStub.EXE
    O4 - HKLM\..\Run: [StartCCC] "c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
    O4 - HKLM\..\Run: [TVAgent] "c:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe"
    O4 - HKLM\..\Run: [UpdateLBPShortCut] "c:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
    O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
    O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
    O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
    O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
    O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe"
    O4 - HKLM\..\Run: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
    O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-AU\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O13 - Gopher Prefix:
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\coIEPlg.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\ccSvcHst.exe
    O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)

    --
    End of file - 7955 bytes

    ======Scheduled tasks folder======

    C:\Windows\tasks\PCDRScheduledMaintenance.job

    ======Registry dump======

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
    Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
    Symantec NCO BHO - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\coIEPlg.dll [2009-03-13 372592]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
    Symantec Intrusion Prevention - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\IPSBHO.DLL [2009-03-13 107896]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}]
    AOL Toolbar BHO - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll [2008-07-02 1185120]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    {DE9C389F-3316-41A7-809B-AA305ED9D922} - AOL Toolbar - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll [2008-07-02 1185120]
    {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Norton Toolbar - C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\coIEPlg.dll [2009-03-13 372592]

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    "Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-21 1008184]
    "hpsysdrv"=c:\program files\hewlett-packard\HP odometer\hpsysdrv.exe [2008-11-20 62768]
    "KBD"=C:\Program Files\Hewlett-Packard\KBD\KbdStub.EXE [2008-07-21 12288]
    "StartCCC"=c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [2008-08-29 61440]
    "HP Health Check Scheduler"=c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2008-12-04 75016]
    "UpdateP2GoShortCut"=c:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [2008-10-30 210216]
    "TVAgent"=c:\Program Files\Hewlett-Packard\Media\TV\TVAgent.exe [2008-12-31 210216]
    "UpdateLBPShortCut"=c:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]
    "UpdatePDIRShortCut"=c:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe [2008-06-13 210216]
    "UpdatePSTShortCut"=c:\Program Files\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe [2008-11-26 210216]
    "TSMAgent"=c:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe [2008-12-15 1152296]
    "CLMLServer for HP TouchSmart"=c:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe [2008-12-15 189736]
    "DVDAgent"=c:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe [2008-11-28 1148200]
    "SmartMenu"=C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe [2008-11-18 914224]
    "HP Software Update"=c:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2008-12-08 54576]
    "Kernel and Hardware Abstraction Layer"=C:\Windows\KHALMNPR.EXE [2007-04-11 56080]
    "Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-02-27 35696]
    "QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-01-05 413696]
    "iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-04-02 342312]

    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    Logitech SetPoint.lnk - C:\Program Files\Logitech\SetPoint\SetPoint.exe

    C:\Users\biaggini\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    ERUNT AutoBackup.lnk - C:\Program Files\ERUNT\AUTOBACK.EXE

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SymEFA.sys]

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
    "dontdisplaylastusername"=0
    "legalnoticecaption"=
    "legalnoticetext"=
    "shutdownwithoutlogon"=1
    "undockwithoutlogon"=1
    "EnableUIADesktopToggle"=0

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

    ======List of files/folders created in the last 2 months======

    2009-06-28 11:09:26 ----A---- C:\Windows\system32\PerfStringBackup.TMP
    2009-06-28 11:09:09 ----D---- C:\rsit
    2009-06-22 21:39:22 ----D---- C:\Windows\ERDNT
    2009-06-22 21:38:53 ----D---- C:\Program Files\ERUNT
    2009-06-22 21:34:24 ----D---- C:\Program Files\Trend Micro
    2009-06-16 09:28:01 ----D---- C:\ProgramData\eBay
    2009-06-16 09:28:01 ----D---- C:\Program Files\eBay
    2009-06-14 04:00:58 ----A---- C:\Windows\system32\psisdecd.dll
    2009-06-14 04:00:58 ----A---- C:\Windows\system32\EncDec.dll
    2009-06-11 16:03:47 ----A---- C:\Windows\system32\localspl.dll
    2009-06-11 16:03:44 ----A---- C:\Windows\system32\rpcrt4.dll
    2009-06-11 16:03:35 ----A---- C:\Windows\system32\mshtml.dll
    2009-06-11 16:03:33 ----A---- C:\Windows\system32\urlmon.dll
    2009-06-11 16:03:33 ----A---- C:\Windows\system32\ieframe.dll
    2009-06-11 16:03:32 ----A---- C:\Windows\system32\wininet.dll
    2009-06-11 16:03:32 ----A---- C:\Windows\system32\occache.dll
    2009-06-11 16:03:32 ----A---- C:\Windows\system32\msfeeds.dll
    2009-06-11 16:03:32 ----A---- C:\Windows\system32\iertutil.dll
    2009-06-11 16:03:32 ----A---- C:\Windows\system32\iedkcs32.dll
    2009-06-11 16:03:32 ----A---- C:\Windows\system32\ieaksie.dll
    2009-06-11 16:03:31 ----A---- C:\Windows\system32\mstime.dll
    2009-06-11 16:03:31 ----A---- C:\Windows\system32\jsproxy.dll
    2009-06-11 16:03:31 ----A---- C:\Windows\system32\ieUnatt.exe
    2009-06-11 16:03:31 ----A---- C:\Windows\system32\ieencode.dll
    2009-06-04 12:59:51 ----D---- C:\Users\biaggini\AppData\Roaming\WildTangent
    2009-05-06 22:13:48 ----RA---- C:\Windows\system32\roboex32.dll
    2009-05-06 22:13:48 ----RA---- C:\Windows\system32\inetwh32.dll

    ======List of files/folders modified in the last 2 months======

    2009-06-28 11:09:22 ----D---- C:\Windows\Prefetch
    2009-06-28 11:09:10 ----D---- C:\Windows\Temp
    2009-06-22 21:39:22 ----D---- C:\Windows
    2009-06-22 21:38:53 ----RD---- C:\Program Files
    2009-06-22 18:56:37 ----SHD---- C:\System Volume Information
    2009-06-22 08:29:49 ----D---- C:\Windows\System32
    2009-06-22 08:29:49 ----D---- C:\Windows\inf
    2009-06-22 08:29:49 ----A---- C:\Windows\system32\PerfStringBackup.INI
    2009-06-18 15:37:41 ----D---- C:\Windows\system32\Tasks
    2009-06-18 10:36:52 ----SD---- C:\Users\biaggini\AppData\Roaming\Microsoft
    2009-06-16 09:46:47 ----SHD---- C:\Windows\Installer
    2009-06-16 09:46:46 ----D---- C:\Program Files\Common Files\microsoft shared
    2009-06-16 09:46:39 ----D---- C:\Windows\system32\catroot2
    2009-06-16 09:43:20 ----SD---- C:\ProgramData\Microsoft
    2009-06-16 09:28:34 ----HD---- C:\Program Files\InstallShield Installation Information
    2009-06-16 09:28:01 ----HD---- C:\ProgramData
    2009-06-16 09:25:25 ----D---- C:\Program Files\Common Files\InstallShield
    2009-06-16 08:41:00 ----D---- C:\Program Files\Mozilla Firefox
    2009-06-15 03:04:53 ----D---- C:\Windows\Microsoft.NET
    2009-06-15 03:04:30 ----RSD---- C:\Windows\assembly
    2009-06-15 03:02:06 ----D---- C:\Windows\winsxs
    2009-06-15 03:02:06 ----D---- C:\Windows\ehome
    2009-06-15 03:01:36 ----D---- C:\ProgramData\Microsoft Help
    2009-06-14 04:00:14 ----D---- C:\Windows\system32\catroot
    2009-06-12 07:05:53 ----D---- C:\Program Files\Internet Explorer
    2009-06-11 22:23:03 ----D---- C:\Program Files\Microsoft Works
    2009-06-04 13:17:14 ----D---- C:\ProgramData\WildTangent
    2009-06-02 08:35:26 ----D---- C:\Windows\system32\WDI
    2009-06-02 02:51:12 ----A---- C:\Windows\system32\mrt.exe
    2009-05-28 11:14:46 ----D---- C:\Windows\system32\drivers
    2009-05-13 23:45:21 ----D---- C:\Program Files\Windows Mail

    ======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

    R1 BHDrvx86;Symantec Heuristics Driver; \??\C:\Windows\system32\drivers\N360\0300000.087\BHDrvx86.sys [2009-03-13 258608]
    R1 ccHP;Symantec Hash Provider; \??\C:\Windows\system32\drivers\N360\0300000.087\ccHPx86.sys [2009-03-13 482352]
    R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [2009-03-13 371248]
    R1 IDSVix86;IDSVix86; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20090623.001\IDSvix86.sys [2009-03-13 292912]
    R1 SRTSPX;Symantec Real Time Storage Protection (PEL); \??\C:\Windows\system32\drivers\N360\0300000.087\SRTSPX.SYS [2009-03-13 43696]
    R1 SymIM;Symantec Network Security Intermediate Filter Driver; C:\Windows\system32\DRIVERS\SymIMv.sys [2009-03-13 25136]
    R1 SYMTDI;Symantec Network Dispatch Driver; \??\C:\Windows\system32\drivers\N360\0300000.087\SYMTDI.SYS [2009-03-13 217392]
    R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/02/06 19:20:12]; \??\c:\Program Files\Hewlett-Packard\Media\DVD\000.fcl [2008-11-28 87536]
    R3 atikmdag;atikmdag; C:\Windows\system32\DRIVERS\atikmdag.sys [2008-12-02 4179968]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-03-13 101936]
    R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\system32\DRIVERS\GEARAspiWDM.sys [2009-03-19 23400]
    R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-11-19 2241568]
    R3 LHidFilt;Logitech SetPoint KMDF HID Filter Driver; C:\Windows\system32\DRIVERS\LHidFilt.Sys [2007-04-11 34832]
    R3 LMouFilt;Logitech SetPoint KMDF Mouse Filter Driver; C:\Windows\system32\DRIVERS\LMouFilt.Sys [2007-04-11 36112]
    R3 NAVENG;NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090627.022\NAVENG.SYS [2009-03-13 89104]
    R3 NAVEX15;NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090627.022\NAVEX15.SYS [2009-03-13 876144]
    R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista; C:\Windows\system32\DRIVERS\netr73.sys [2008-02-27 493568]
    R3 NVENETFD;NVIDIA nForce 10/100 Mbps Ethernet ; C:\Windows\system32\DRIVERS\nvmfdx32.sys [2008-08-01 1052704]
    R3 SRTSP;Symantec Real Time Storage Protection; \??\C:\Windows\system32\drivers\N360\0300000.087\SRTSP.SYS [2009-03-13 307760]
    R3 SymEvent;SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT.SYS [2009-04-06 124464]
    R3 SYMFW;Symantec Network Filter Driver; \??\C:\Windows\system32\drivers\N360\0300000.087\SYMFW.SYS [2009-03-13 89776]
    R3 SYMNDISV;Symantec Network Filter Driver; \??\C:\Windows\system32\drivers\N360\0300000.087\SYMNDISV.SYS [2009-03-13 39984]
    R3 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\DRIVERS\wmiacpi.sys [2008-01-21 11264]
    R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-21 83328]
    S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-21 5632]
    S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]
    S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]
    S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-21 5504]
    S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-21 6016]
    S3 PCD5SRVC{BD6912E3-AC9D80E8-05040000};PCD5SRVC{BD6912E3-AC9D80E8-05040000} - PCDR Kernel Mode Service Helper Driver; \??\C:\PROGRA~1\PC-DOC~1\PCD5SRVC.pkms [2009-01-07 22896]
    S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2009-03-26 36864]
    S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-21 39936]
    S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-21 6656]
    S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-21 386616]
    S4 nvsmu;nvsmu; C:\Windows\system32\drivers\nvsmu.sys [2008-05-22 15360]

    ======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

    R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-03-26 132424]
    R2 Ati External Event Utility;Ati External Event Utility; C:\Windows\system32\Ati2evxx.exe [2008-12-02 720896]
    R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
    R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2008-12-04 94208]
    R2 LightScribeService;LightScribeService Direct Disc Labeling Service; c:\Program Files\Common Files\LightScribe\LSSrvc.exe [2008-10-22 73728]
    R2 N360;Norton 360; C:\Program Files\Norton 360 Premier Edition\Engine\3.0.0.135\ccSvcHst.exe [2009-03-13 115560]
    R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-04-02 656168]
    S2 Norton Internet Security;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe /s Norton Internet Security /m C:\Program Files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll /prefetch:1 []
    S3 GameConsoleService;GameConsoleService; C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe [2008-06-24 164600]
    S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
    S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

    -----------------EOF-----------------

    info.txt below:

    info.txt logfile of random's system information tool 1.06 2009-06-28 11:09:27

    ======Uninstall list======

    -->"C:\Program Files\HP Games\Agatha Christie - Death on the Nile\Uninstall.exe"
    -->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
    -->"C:\Program Files\HP Games\Big City Adventure - Sydney\Uninstall.exe"
    -->"C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"
    -->"C:\Program Files\HP Games\Build-a-lot 2\Uninstall.exe"
    -->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
    -->"C:\Program Files\HP Games\Diner Dash Hometown Hero\Uninstall.exe"
    -->"C:\Program Files\HP Games\Dream Chronicles 2\Uninstall.exe"
    -->"C:\Program Files\HP Games\Escape the Museum\Uninstall.exe"
    -->"C:\Program Files\HP Games\FATE\Uninstall.exe"
    -->"C:\Program Files\HP Games\Jewel Quest II\Uninstall.exe"
    -->"C:\Program Files\HP Games\Jewel Quest Solitaire 2\Uninstall.exe"
    -->"C:\Program Files\HP Games\JoJo's Fashion Show\Uninstall.exe"
    -->"C:\Program Files\HP Games\Luxor 3\Uninstall.exe"
    -->"C:\Program Files\HP Games\Mahjong Quest II\Uninstall.exe"
    -->"C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"
    -->"C:\Program Files\HP Games\Mystery P.I. - The Vegas Heist\Uninstall.exe"
    -->"C:\Program Files\HP Games\Peggle\Uninstall.exe"
    -->"C:\Program Files\HP Games\Penguins!\Uninstall.exe"
    -->"C:\Program Files\HP Games\Poker Superstars III\Uninstall.exe"
    -->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
    -->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
    -->"C:\Program Files\HP Games\Polar Pool\Uninstall.exe"
    -->"C:\Program Files\HP Games\Slingo Deluxe\Uninstall.exe"
    -->"C:\Program Files\HP Games\The Hidden Object Game Show\Uninstall.exe"
    -->"C:\Program Files\HP Games\Tradewinds Legends\Uninstall.exe"
    -->"C:\Program Files\HP Games\Virtual Villagers - A New Home\Uninstall.exe"
    -->"C:\Program Files\HP Games\Virtual Villagers - The Secret City\Uninstall.exe"
    -->"C:\Program Files\HP Games\Wedding Dash\Uninstall.exe"
    -->"C:\Program Files\HP Games\Zuma Deluxe\Uninstall.exe"
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
    2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
    2007 Microsoft Office system-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROHYBRIDR /dll OSETUP.DLL
    Acrobat.com-->MsiExec.exe /X{287ECFA4-719A-2143-A09B-D6A12DE54E40}
    Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{B3C2C1CD-6B77-4A96-B670-F734AC2A1CBC}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
    ActiveCheck component for HP Active Support Library-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
    Adobe AIR-->c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
    Adobe AIR-->MsiExec.exe /I{A2BCA9F1-566C-4805-97D1-7FDC93386723}
    Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
    Adobe Flash Player 10 Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
    Adobe Reader 9.1-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A91000000001}
    AOL Toolbar 5.0-->"C:\Program Files\AOL\AOL Toolbar 5.0\uninstall.exe"
    Apple Mobile Device Support-->MsiExec.exe /I{AFA20D47-69C3-4030-8DF8-D37466E70F13}
    Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
    Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
    Catalyst Control Center - Branding-->MsiExec.exe /I{E79945AB-C672-48F3-8BC3-E57FE021DFF9}
    Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
    CyberLink DVD Suite Deluxe-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\setup.exe" /z-uninstall
    CyberLink DVD Suite Deluxe-->"C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\setup.exe" /z-uninstall
    DHTML Editing Component-->MsiExec.exe /I{2EA870FA-585F-4187-903D-CB9FFD21E2E0}
    Enhanced Multimedia Keyboard Solution-->C:\Program Files\Hewlett-Packard\KBD\Install.exe /u
    ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
    GEAR driver installer for x86 and x64-->MsiExec.exe /I{2EA45803-BEB7-46C4-9ADC-46A5F9E7BB77}
    Hardware Diagnostic Tools-->C:\Program Files\PC-Doctor for Windows\uninst.exe
    HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
    HP Active Support Library-->"C:\Program Files\InstallShield Installation Information\{0295F89F-F698-4101-9A7D-49F407EC2D82}\setup.exe" -runfromtemp -l0x0409 -removeonly
    HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E1591139-8B44-411B-A81B-D35F83A0565A}\setup.exe" -l0x9 -removeonly
    HP MediaSmart DVD-->"C:\Program Files\InstallShield Installation Information\{DCCAD079-F92C-44DA-B258-624FC6517A5A}\setup.exe" /z-uninstall
    HP MediaSmart DVD-->"C:\Program Files\InstallShield Installation Information\{DCCAD079-F92C-44DA-B258-624FC6517A5A}\setup.exe" /z-uninstall
    HP MediaSmart Music/Photo/Video-->"C:\Program Files\InstallShield Installation Information\{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}\setup.exe" /z-uninstall
    HP MediaSmart Music/Photo/Video-->"C:\Program Files\InstallShield Installation Information\{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}\setup.exe" /z-uninstall /zMS
    HP MediaSmart SmartMenu-->MsiExec.exe /I{A7AC8E69-01FF-494E-9A2C-423B82CEA604}
    HP MediaSmart TV-->"C:\Program Files\InstallShield Installation Information\{67626E09-5366-4480-8F1E-93FADF50CA15}\setup.exe" /z-uninstall
    HP MediaSmart TV-->"C:\Program Files\InstallShield Installation Information\{67626E09-5366-4480-8F1E-93FADF50CA15}\setup.exe" /z-uninstall
    HP Picasso Media Center Add-In-->MsiExec.exe /X{03BF5CB1-B72E-4CA6-A278-F65680F05420}
    HP Recovery Manager RSS-->MsiExec.exe /X{A0640EC2-B97E-4FC1-AD14-227C9E386BB4}
    HP Total Care Advisor-->MsiExec.exe /X{154A4184-1A3D-4BF9-A5AE-4FA1660445F3}
    HP Total Care Setup-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{95A747E0-DF19-46CB-A622-20A0107201BD}\setup.exe" -l0x9 -removeonly
    HP Update-->MsiExec.exe /X{47F36D92-E58E-456D-B73C-3382737E4C42}
    HPAsset component for HP Active Support Library-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
    iTunes-->MsiExec.exe /I{5EFCBB42-36AB-4FF9-B90C-E78C7B9EE7B3}
    KhalInstallWrapper-->MsiExec.exe /I{56918C0C-0D87-4CA6-92BF-4975A43AC719}
    LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\setup.exe" /z-uninstall
    LabelPrint-->"C:\Program Files\InstallShield Installation Information\{C59C179C-668D-49A9-B6EA-0121CCFC1243}\setup.exe" /z-uninstall
    LightScribe System Software 1.14.32.1-->MsiExec.exe /X{CF3D8718-EF21-4408-AE38-A6DA98E1E2B6}
    Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
    Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
    Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
    Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
    Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
    Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
    Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
    Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
    Microsoft Office Professional 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall PROR /dll OSETUP.DLL
    Microsoft Office Professional 2007-->MsiExec.exe /X{91120000-0014-0000-0000-0000000FF1CE}
    Microsoft Office Professional Hybrid 2007-->MsiExec.exe /X{91120000-0031-0000-0000-0000000FF1CE}
    Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
    Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
    Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
    Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
    Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
    Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
    Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
    Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
    Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
    Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022-->MsiExec.exe /X{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729-->MsiExec.exe /X{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}
    Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
    Mozilla Firefox (3.0.11)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
    MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
    muvee Reveal-->MsiExec.exe /X{D722CF4B-4B06-BF11-FDEA-BD1B319FEA57}
    My HP Games-->"C:\Program Files\HP Games\Uninstall.exe"
    Norton 360 Premier Edition-->C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360\2454B0AB\3.0.0.135\InstStub.exe /X
    Norton Internet Security-->MsiExec.exe /I{7B15D70E-9449-4CFB-B9BC-798465B2BD5C}
    NVIDIA Drivers-->C:\Windows\system32\nvuninst.exe UninstallGUI
    OGA Notifier 1.7.0105.35.0-->MsiExec.exe /I{B148AB4B-C8FA-474B-B981-F2943C5B5BCD}
    Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\setup.exe" /z-uninstall
    Power2Go-->"C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\setup.exe" /z-uninstall
    PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\setup.exe" /z-uninstall
    PowerDirector-->"C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}\setup.exe" /z-uninstall
    Python 2.6 pywin32-212-->"C:\program files\Python\Removepywin32.exe" -u "C:\program files\Python\pywin32-wininst.log"
    Python 2.6.1-->MsiExec.exe /I{9CC89170-000B-457D-91F1-53691F85B223}
    QuickTime-->MsiExec.exe /I{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}
    Realtek High Definition Audio Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -removeonly
    Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
    Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
    Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
    Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
    Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
    Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
    Security Update for 2007 Microsoft Office System (KB969679)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {C66E4A6C-6E07-4C63-8CCD-2493B5087C73}
    Security Update for 2007 Microsoft Office System (KB969679)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {C66E4A6C-6E07-4C63-8CCD-2493B5087C73}
    Security Update for Microsoft Office Excel 2007 (KB969682)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {C03803BD-745A-46F8-8557-817DED578780}
    Security Update for Microsoft Office Excel 2007 (KB969682)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {C03803BD-745A-46F8-8557-817DED578780}
    Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
    Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
    Security Update for Microsoft Office Publisher 2007 (KB950114)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85}
    Security Update for Microsoft Office Publisher 2007 (KB950114)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85}
    Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
    Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
    Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
    Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
    Security Update for Microsoft Office Word 2007 (KB969604)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {CF3D6499-709C-43D0-8908-BC5652656050}
    Security Update for Microsoft Office Word 2007 (KB969604)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {CF3D6499-709C-43D0-8908-BC5652656050}
    Turbo Lister 2-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{69640730-B830-4C24-BB5C-222DA1260548}
    Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
    Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
    Update for Microsoft Office 2007 Help for Common Features (KB963673)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {AB365889-0395-4FAD-B702-CA5985D53D42}
    Update for Microsoft Office 2007 Help for Common Features (KB963673)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {AB365889-0395-4FAD-B702-CA5985D53D42}
    Update for Microsoft Office Access 2007 Help (KB963663)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}
    Update for Microsoft Office Access 2007 Help (KB963663)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}
    Update for Microsoft Office Excel 2007 Help (KB963678)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {199DF7B6-169C-448C-B511-1054101BE9C9}
    Update for Microsoft Office Excel 2007 Help (KB963678)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {199DF7B6-169C-448C-B511-1054101BE9C9}
    Update for Microsoft Office Outlook 2007 (KB969907)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {74F98B24-AFBD-4800-9BD6-87D349B5C462}
    Update for Microsoft Office Outlook 2007 (KB969907)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {74F98B24-AFBD-4800-9BD6-87D349B5C462}
    Update for Microsoft Office Outlook 2007 Help (KB963677)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {0451F231-E3E3-4943-AB9F-58EB96171784}
    Update for Microsoft Office Outlook 2007 Help (KB963677)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {0451F231-E3E3-4943-AB9F-58EB96171784}
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {397B1D4F-ED7B-4ACA-A637-43B670843876}
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {397B1D4F-ED7B-4ACA-A637-43B670843876}
    Update for Microsoft Office Publisher 2007 Help (KB963667)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {2E40DE55-B289-4C8B-8901-5D369B16814F}
    Update for Microsoft Office Publisher 2007 Help (KB963667)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {2E40DE55-B289-4C8B-8901-5D369B16814F}
    Update for Microsoft Office Script Editor Help (KB963671)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {CD11C6A2-FFC6-4271-8EAB-79C3582F505C}
    Update for Microsoft Office Script Editor Help (KB963671)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {CD11C6A2-FFC6-4271-8EAB-79C3582F505C}
    Update for Microsoft Office Word 2007 Help (KB963665)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {80E762AA-C921-4839-9D7D-DB62A72C0726}
    Update for Microsoft Office Word 2007 Help (KB963665)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {80E762AA-C921-4839-9D7D-DB62A72C0726}
    Update for Outlook 2007 Junk Email Filter (kb970012)-->msiexec /package {91120000-0014-0000-0000-0000000FF1CE} /uninstall {DC4A962B-9EC2-469C-BC9C-87312ADAEE81}
    Update for Outlook 2007 Junk Email Filter (kb970012)-->msiexec /package {91120000-0031-0000-0000-0000000FF1CE} /uninstall {DC4A962B-9EC2-469C-BC9C-87312ADAEE81}
    Windows Media Player Firefox Plugin-->MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}

    ======Security center information======

    AS: Windows Defender

    ======System event log======

    Computer Name: biaggini-PC
    Event Code: 134
    Message: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)
    Record Number: 19193
    Source Name: Microsoft-Windows-Time-Service
    Time Written: 20090628010603.000000-000
    Event Type: Warning
    User:

    Computer Name: biaggini-PC
    Event Code: 134
    Message: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)
    Record Number: 19196
    Source Name: Microsoft-Windows-Time-Service
    Time Written: 20090628010605.000000-000
    Event Type: Warning
    User:

    Computer Name: biaggini-PC
    Event Code: 134
    Message: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)
    Record Number: 19202
    Source Name: Microsoft-Windows-Time-Service
    Time Written: 20090628010635.000000-000
    Event Type: Warning
    User:

    Computer Name: biaggini-PC
    Event Code: 134
    Message: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)
    Record Number: 19205
    Source Name: Microsoft-Windows-Time-Service
    Time Written: 20090628010637.000000-000
    Event Type: Warning
    User:

    Computer Name: biaggini-PC
    Event Code: 134
    Message: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)
    Record Number: 19206
    Source Name: Microsoft-Windows-Time-Service
    Time Written: 20090628010639.000000-000
    Event Type: Warning
    User:

    =====Application event log=====

    Computer Name: biaggini-PC
    Event Code: 8194
    Message: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005. This is often caused by incorrect security settings in either the writer or requestor process.

    Operation:
    Gathering Writer Data

    Context:
    Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
    Writer Name: System Writer
    Writer Instance ID: {bec05d6d-eb02-400f-86f8-1bec65c3f7d3}
    Record Number: 2100
    Source Name: VSS
    Time Written: 20090615232530.000000-000
    Event Type: Error
    User:

    Computer Name: biaggini-PC
    Event Code: 10
    Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
    Record Number: 2151
    Source Name: Microsoft-Windows-WMI
    Time Written: 20090618053212.000000-000
    Event Type: Error
    User:

    Computer Name: biaggini-PC
    Event Code: 1002
    Message: The program firefox.exe version 1.9.0.3439 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 3c8 Start Time: 01c9f20703d89bf0 Termination Time: 11
    Record Number: 2179
    Source Name: Application Hang
    Time Written: 20090621023512.000000-000
    Event Type: Error
    User:

    Computer Name: biaggini-PC
    Event Code: 10
    Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
    Record Number: 2204
    Source Name: Microsoft-Windows-WMI
    Time Written: 20090621222631.000000-000
    Event Type: Error
    User:

    Computer Name: biaggini-PC
    Event Code: 10
    Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
    Record Number: 2238
    Source Name: Microsoft-Windows-WMI
    Time Written: 20090628010518.000000-000
    Event Type: Error
    User:

    =====Security event log=====

    Computer Name: biaggini-PC
    Event Code: 5038
    Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

    File Name: \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys
    Record Number: 7311
    Source Name: Microsoft-Windows-Security-Auditing
    Time Written: 20090628010924.820782-000
    Event Type: Audit Failure
    User:

    Computer Name: biaggini-PC
    Event Code: 5038
    Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

    File Name: \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys
    Record Number: 7312
    Source Name: Microsoft-Windows-Security-Auditing
    Time Written: 20090628010924.862782-000
    Event Type: Audit Failure
    User:

    Computer Name: biaggini-PC
    Event Code: 5038
    Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

    File Name: \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys
    Record Number: 7313
    Source Name: Microsoft-Windows-Security-Auditing
    Time Written: 20090628010924.889782-000
    Event Type: Audit Failure
    User:

    Computer Name: biaggini-PC
    Event Code: 5038
    Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

    File Name: \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys
    Record Number: 7314
    Source Name: Microsoft-Windows-Security-Auditing
    Time Written: 20090628010924.916782-000
    Event Type: Audit Failure
    User:

    Computer Name: biaggini-PC
    Event Code: 5038
    Message: Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

    File Name: \Device\HarddiskVolume1\Windows\System32\drivers\tcpip.sys
    Record Number: 7315
    Source Name: Microsoft-Windows-Security-Auditing
    Time Written: 20090628010924.943782-000
    Event Type: Audit Failure
    User:

    ======Environment variables======

    "ComSpec"=%SystemRoot%\system32\cmd.exe
    "FP_NO_HOST_CHECK"=NO
    "OS"=Windows_NT
    "Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Python;c:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\QuickTime\QTSystem\
    "PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
    "PROCESSOR_ARCHITECTURE"=x86
    "TEMP"=%SystemRoot%\TEMP
    "TMP"=%SystemRoot%\TEMP
    "USERNAME"=SYSTEM
    "windir"=%SystemRoot%
    "PROCESSOR_LEVEL"=6
    "PROCESSOR_IDENTIFIER"=x86 Family 6 Model 23 Stepping 6, GenuineIntel
    "PROCESSOR_REVISION"=1706
    "NUMBER_OF_PROCESSORS"=2
    "TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
    "DFSTRACINGON"=FALSE
    "OnlineServices"=Online Services
    "Platform"=HPD
    "PCBRAND"=Pavilion
    "CLASSPATH"=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
    "QTJAVA"=C:\Program Files\QuickTime\QTSystem\QTJava.zip

    -----------------EOF-----------------

    I'll close this window now and download GMER and run it, and provide the log in the next reply. Again, thanks for your help.

  4. #4
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default

    Now the GMER log - the first time I ran the scan it came back with:

    GMER 1.0.15.14972 - http://www.gmer.net
    Rootkit scan 2009-06-28 11:17:58
    Windows 6.0.6001 Service Pack 1


    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \Driver\tdx \Device\Ip SYMTDI.SYS
    AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS
    AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS
    AttachedDevice \Driver\tdx \Device\RawIp SYMTDI.SYS

    ---- EOF - GMER 1.0.15 ----

    And the second time I ran the scan, it came back with:

    GMER 1.0.15.14972 - http://www.gmer.net
    Rootkit scan 2009-06-28 11:32:03
    Windows 6.0.6001 Service Pack 1


    ---- System - GMER 1.0.15 ----

    SSDT 87202650 ZwAlertResumeThread
    SSDT 87B5EDB8 ZwAlertThread
    SSDT 871B6538 ZwAllocateVirtualMemory
    SSDT 8706E850 ZwAlpcConnectPort
    SSDT 8711CE00 ZwAssignProcessToJobObject
    SSDT 8726F8B8 ZwCreateMutant
    SSDT 8711EAE8 ZwCreateSymbolicLinkObject
    SSDT 870F6838 ZwCreateThread
    SSDT 8726E8F8 ZwDebugActiveProcess
    SSDT 8726CA50 ZwDuplicateObject
    SSDT 871D73C0 ZwFreeVirtualMemory
    SSDT 8726DE00 ZwImpersonateAnonymousToken
    SSDT 8726DEC0 ZwImpersonateThread
    SSDT 86B948B8 ZwLoadDriver
    SSDT 871FF568 ZwMapViewOfSection
    SSDT 87202088 ZwOpenEvent
    SSDT 871D7750 ZwOpenProcess
    SSDT 873FC4D8 ZwOpenProcessToken
    SSDT 8711BED0 ZwOpenSection
    SSDT 871D8608 ZwOpenThread
    SSDT 870D1130 ZwProtectVirtualMemory
    SSDT 87115108 ZwResumeThread
    SSDT 8711A108 ZwSetContextThread
    SSDT 87202A68 ZwSetInformationProcess
    SSDT 8711BB40 ZwSetSystemInformation
    SSDT 871154C0 ZwSuspendProcess
    SSDT 87B5EE78 ZwSuspendThread
    SSDT 87886048 ZwTerminateProcess
    SSDT 87124F70 ZwTerminateThread
    SSDT 8712CBD0 ZwUnmapViewOfSection
    SSDT 87200E00 ZwWriteVirtualMemory
    SSDT 8711D398 ZwCreateThreadEx

    ---- Kernel code sections - GMER 1.0.15 ----

    .text ntkrnlpa.exe!KeSetTimerEx + 350 81CBE914 8 Bytes [50, 26, 20, 87, B8, ED, B5, ...] {PUSH EAX; AND ES:[EDI-0x784a1248], AL}
    .text ntkrnlpa.exe!KeSetTimerEx + 364 81CBE928 4 Bytes [38, 65, 1B, 87]
    .text ntkrnlpa.exe!KeSetTimerEx + 370 81CBE934 4 Bytes CALL A97E703F
    .text ntkrnlpa.exe!KeSetTimerEx + 3C4 81CBE988 4 Bytes [00, CE, 11, 87]
    .text ntkrnlpa.exe!KeSetTimerEx + 428 81CBE9EC 4 Bytes [B8, F8, 26, 87]
    .text ...

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS
    AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS
    AttachedDevice \Driver\tdx \Device\RawIp SYMTDI.SYS

    ---- EOF - GMER 1.0.15 ----

    I hope that provides some insight into what is causing the massive downloads. And again, I really appreciate your assistance.

  5. #5
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Manchester UK
    Posts
    3,425

    Default

    Information
    I hope that provides some insight into what is causing the massive downloads.
    Not really no :(


    ----------------------------------------------------------------------------------------
    Step 1

    Malwarebytes' Anti-Malware

    Please download Malwarebytes' Anti-Malware to your desktop.

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If requested, please reboot
      • If you accidently close it, the log file is saved here and will be named like this:
      • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


    ----------------------------------------------------------------------------------------
    Step 2


    Download and Run ComboFix (by sUBs)
    Please visit this webpage for instructions for downloading and running ComboFix:

    Bleeping Computer ComboFix Tutorial

    • You must download it to and run it from your Desktop
    • Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
    • Double click combofix.exe & follow the prompts.
    • When finished, it will produce a log. Please save that log to post in your next reply
    • Re-enable all the programs that were disabled during the running of ComboFix..



    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
    This tool is not a toy and not for everyday use.
    ComboFix SHOULD NOT be used unless requested by a forum helper


    ----------------------------------------------------------------------------------------
    Step 3

    Kaspersky Online Scanner .
    Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
    NOTE:- This scan is best done from IE (Internet Explorer)

    NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
    Go Here http://www.kaspersky.com/kos/eng/par...avwebscan.html

    Read the Requirements and limitations before you click Accept.
    Once the database has downloaded, click My Computer in the left pane
    Now go and put the kettle on !
    When the scan has completed, click Save Report As...
    Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.


    **Note**

    To optimize scanning time and produce a more sensible report for review:
    • Close any open programs.
    • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

    Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

    ----------------------------------------------------------------------------------------
    Logs/Information to Post in Reply
    Please post the following logs/Information in your reply
    • MalwareBytes Log
    • Combofix Log
    • Kaspersky Log
    • How are things running now ?
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  6. #6
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default

    Malwarebytes Anti-Malware Log below:

    Malwarebytes' Anti-Malware 1.38
    Database version: 2353
    Windows 6.0.6001 Service Pack 1

    30/06/2009 9:59:34 AM
    mbam-log-2009-06-30 (09-59-34).txt

    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 231096
    Time elapsed: 38 minute(s), 12 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)

  7. #7
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default

    Before I copy the ComboFix log, it does look as though the excessive downloads have stopped. Before, the downloads would immediately spike as soon as this computer was turned on but that has happened today. I am not sure why.

    In any case, I'll continue with the steps you have asked me to take - and again, thank you for your help so far. ComboFix log below:

    ComboFix 09-06-29.02 - biaggini 30/06/2009 10:12.1 - NTFSx86
    Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.2045.916 [GMT 10:00]
    Running from: c:\users\biaggini\Desktop\ComboFix.exe
    SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\system32\ATIODCLI.exe
    c:\windows\system32\ATIODE.exe
    D:\Desktop.ini

    .
    ((((((((((((((((((((((((( Files Created from 2009-05-28 to 2009-06-30 )))))))))))))))))))))))))))))))
    .

    2009-06-30 00:10 . 2009-06-30 00:10 -------- d-----w- C:\32788R22FWJFW
    2009-06-29 23:20 . 2009-06-29 23:20 -------- d-----w- c:\users\biaggini\AppData\Roaming\Malwarebytes
    2009-06-29 23:20 . 2009-06-17 01:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-06-29 23:20 . 2009-06-29 23:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2009-06-29 23:20 . 2009-06-29 23:20 -------- d-----w- c:\programdata\Malwarebytes
    2009-06-29 23:20 . 2009-06-17 01:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
    2009-06-28 01:09 . 2009-06-28 01:09 -------- d-----w- C:\rsit
    2009-06-22 11:38 . 2009-06-22 11:39 -------- d-----w- c:\program files\ERUNT
    2009-06-22 11:34 . 2009-06-22 11:34 -------- d-----w- c:\program files\Trend Micro
    2009-06-19 19:37 . 2009-03-16 20:03 533880 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090618.002\Scxpx86.dll
    2009-06-19 19:37 . 2009-03-12 23:32 396848 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090618.002\IDSviA64.sys
    2009-06-19 19:37 . 2009-03-12 23:32 292912 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090618.002\IDSvix86.sys
    2009-06-19 19:37 . 2009-03-12 23:32 276344 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090618.002\IDSXpx86.sys
    2009-06-19 19:37 . 2009-03-12 23:32 447864 ----a-w- c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090618.002\IDSxpx86.dll
    2009-06-15 23:28 . 2009-06-15 23:28 -------- d-----w- c:\programdata\eBay
    2009-06-15 23:28 . 2009-06-15 23:28 -------- d-----w- c:\program files\eBay
    2009-06-13 18:00 . 2009-04-30 12:37 293376 ----a-w- c:\windows\system32\psisdecd.dll
    2009-06-13 18:00 . 2009-04-30 12:37 428544 ----a-w- c:\windows\system32\EncDec.dll
    2009-06-04 02:59 . 2009-06-04 02:59 -------- d-----w- c:\users\biaggini\AppData\Roaming\WildTangent
    2009-06-04 02:58 . 2009-06-18 12:18 -------- d-----w- c:\users\biaggini\AppData\Local\Microsoft Games

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-06-22 11:26 . 2009-04-06 07:19 680 ----a-w- c:\users\biaggini\AppData\Local\d3d9caps.dat
    2009-06-15 23:28 . 2009-02-06 08:08 -------- d--h--w- c:\program files\InstallShield Installation Information
    2009-06-15 23:25 . 2009-02-06 08:08 -------- d-----w- c:\program files\Common Files\InstallShield
    2009-06-14 17:01 . 2009-02-06 08:23 -------- d-----w- c:\programdata\Microsoft Help
    2009-06-11 12:23 . 2009-02-06 08:22 -------- d-----w- c:\program files\Microsoft Works
    2009-06-04 03:17 . 2009-02-06 08:30 -------- d-----w- c:\programdata\WildTangent
    2009-05-28 01:14 . 2009-05-28 01:14 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
    2009-05-13 13:45 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail
    2009-05-06 12:13 . 2009-05-06 12:13 49152 ----a-r- c:\windows\system32\inetwh32.dll
    2009-05-06 12:13 . 2009-05-06 12:13 1044480 ----a-r- c:\windows\system32\roboex32.dll
    2009-04-24 16:05 . 2009-06-11 06:03 827904 ----a-w- c:\windows\system32\wininet.dll
    2009-04-24 16:02 . 2009-06-11 06:03 78336 ----a-w- c:\windows\system32\ieencode.dll
    2009-04-24 13:44 . 2009-06-11 06:03 26624 ----a-w- c:\windows\system32\ieUnatt.exe
    2009-04-23 12:43 . 2009-06-11 06:03 784896 ----a-w- c:\windows\system32\rpcrt4.dll
    2009-04-23 12:42 . 2009-06-11 06:03 636928 ----a-w- c:\windows\system32\localspl.dll
    2009-04-21 11:55 . 2009-06-11 06:03 2033152 ----a-w- c:\windows\system32\win32k.sys
    2009-04-06 23:40 . 2009-04-06 23:40 10134 ----a-r- c:\users\biaggini\AppData\Roaming\Microsoft\Installer\{56918C0C-0D87-4CA6-92BF-4975A43AC719}\ARPPRODUCTICON.exe
    2009-04-06 07:43 . 2009-04-06 07:43 124464 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
    2009-04-06 07:11 . 2009-04-06 07:11 108736 ----a-w- c:\users\biaggini\AppData\Local\GDIPFONTCACHEV1.DAT
    2009-04-02 06:29 . 2009-04-02 06:29 75048 ----a-w- c:\programdata\Apple Computer\Installer Cache\iTunes 8.1.1.10\SetupAdmin.exe
    2009-02-07 02:40 . 2009-02-07 02:38 8192 --sha-w- c:\windows\Users\Default\NTUSER.DAT
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "hpsysdrv"="c:\program files\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-19 62768]
    "KBD"="c:\program files\Hewlett-Packard\KBD\KbdStub.EXE" [2008-07-21 12288]
    "StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-29 61440]
    "HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-12-03 75016]
    "UpdateP2GoShortCut"="c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-10-30 210216]
    "TVAgent"="c:\program files\Hewlett-Packard\Media\TV\TVAgent.exe" [2008-12-31 210216]
    "UpdateLBPShortCut"="c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-13 210216]
    "UpdatePDIRShortCut"="c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-13 210216]
    "UpdatePSTShortCut"="c:\program files\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" [2008-11-26 210216]
    "TSMAgent"="c:\program files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe" [2008-12-15 1152296]
    "CLMLServer for HP TouchSmart"="c:\program files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe" [2008-12-15 189736]
    "DVDAgent"="c:\program files\Hewlett-Packard\Media\DVD\DVDAgent.exe" [2008-11-28 1148200]
    "SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2008-11-18 914224]
    "HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
    "Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" - c:\windows\KHALMNPR.Exe [2007-04-11 56080]

    c:\users\biaggini\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2009-4-7 692224]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "EnableUIADesktopToggle"= 0 (0x0)

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "aux"=wdmaud.drv

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
    @="FSFilter Activity Monitor"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
    @="Service"

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
    "{E2927BD3-9E7A-404B-A9C2-E5E81604E540}"= c:\program files\Hewlett-Packard\Media\TV\QP.exe:Quick Play
    "{D206442F-C494-4BF4-B17C-B3AEBABC76D8}"= c:\program files\Hewlett-Packard\Media\TV\QPService.exe:Quick Play Resident Program
    "{863432B1-D08C-4FF7-ABA0-D6F323E76BE0}"= c:\program files\CyberLink\PowerDirector\PDR.EXE:CyberLink PowerDirector
    "{5ED13074-35DA-4A91-8095-0B6B14698AB6}"= c:\program files\Hewlett-Packard\TouchSmart\Media\HPTouchSmartMusic.exe:HP TouchSmart Music
    "{A57E9CD8-72EE-4673-B289-94D71EA0832F}"= c:\program files\Hewlett-Packard\TouchSmart\Media\HPTouchSmartPhoto.exe:HP TouchSmart Photo
    "{A6FE3A77-4DD9-4FC5-B526-05F1C85D33A6}"= c:\program files\Hewlett-Packard\TouchSmart\Media\HPTouchSmartVideo.exe:HP TouchSmart Video
    "{F2845A7C-DA5A-424A-B804-A819511BB528}"= c:\program files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe:HP TouchSmart Media Resident Program
    "{8EC9F3C6-4787-4B69-AF89-06802721F7C5}"= c:\program files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe:CyberLink Media Service
    "{F426B274-1B7F-4D58-93E4-FD6EB6499522}"= c:\program files\Hewlett-Packard\Media\DVD\HPTouchSmartMusic.exe:HP TouchSmart Music
    "{F5D31459-7DA5-456C-BBA8-FEE083DA3AE3}"= c:\program files\Hewlett-Packard\Media\DVD\HPTouchSmartPhoto.exe:HP TouchSmart Photo
    "{F359F5A4-5B61-448B-AAF3-0F4FCBE0AC14}"= c:\program files\Hewlett-Packard\Media\DVD\HPTouchSmartVideo.exe:HP TouchSmart Video
    "{903213C9-0FED-447E-B5B0-95C60B4029B2}"= c:\program files\Hewlett-Packard\Media\DVD\TSMAgent.exe:HP TouchSmart Media Resident Program
    "{BE978C7B-C4BA-47F0-BCAC-CACBF5DE6BD5}"= c:\program files\Hewlett-Packard\Media\DVD\Kernel\CLML\CLMLSvc.exe:CyberLink Media Service
    "{66B37667-4B7D-420C-A4FA-FBBF227C28A6}"= c:\program files\Hewlett-Packard\Media\DVD\HPDVDSmart.exe:HP MediaSmart DVD
    "{4F469D2F-6FCD-4F7B-9CB0-CB0527C7B73A}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook
    "{C857EA2D-0A56-4ADF-B871-816661A39AB2}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
    "{E0074538-DCAD-49D8-9E9D-2871A1FC61A3}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
    "{28A2B458-F82E-43A4-AC18-155224202B3B}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
    "{5AB747BE-D87C-4618-89B2-C7AD7CEBD48D}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
    "EnableFirewall"= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
    "EnableFirewall"= 0 (0x0)

    R0 SymEFA;Symantec Extended File Attributes;c:\windows\System32\drivers\N360\0300000.087\SymEFA.sys [6/04/2009 5:43 PM 310320]
    R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\drivers\N360\0300000.087\BHDrvx86.sys [6/04/2009 5:43 PM 258608]
    R1 ccHP;Symantec Hash Provider;c:\windows\System32\drivers\N360\0300000.087\cchpx86.sys [6/04/2009 5:43 PM 482352]
    R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090623.001\IDSvix86.sys [28/06/2009 11:07 AM 292912]
    R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/02/06 19:20];c:\program files\Hewlett-Packard\Media\DVD\000.fcl [28/11/2008 5:04 PM 87536]
    R2 N360;Norton 360;c:\program files\Norton 360 Premier Edition\Engine\3.0.0.135\ccSvcHst.exe [6/04/2009 5:43 PM 115560]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/04/2009 5:48 PM 101936]
    R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista;c:\windows\System32\drivers\netr73.sys [7/02/2009 12:40 PM 493568]
    R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\drivers\N360\0300000.087\symndisv.sys [6/04/2009 5:43 PM 39984]
    S2 Norton Internet Security;Norton Internet Security;"c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "c:\program files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
    S3 PCD5SRVC{BD6912E3-AC9D80E8-05040000};PCD5SRVC{BD6912E3-AC9D80E8-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\PC-DOC~1\PCD5SRVC.pkms [5/11/2008 9:30 AM 22896]

    --- Other Services/Drivers In Memory ---

    *NewlyCreated* - AAJASNKJ
    *Deregistered* - aajasnkj
    .
    Contents of the 'Scheduled Tasks' folder

    2009-06-10 c:\windows\Tasks\PCDRScheduledMaintenance.job
    - c:\program files\PC-Doctor for Windows\pcdr5cuiw32.exe [2008-11-05 17:33]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_au&c=92&bd=Pavilion&pf=cndt
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_au&c=92&bd=Pavilion&pf=cndt
    uInternet Settings,ProxyOverride = *.local
    IE: &AOL Toolbar Search - c:\programdata\AOL\ieToolbar\resources\en-AU\local\search.html
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
    FF - ProfilePath - c:\users\biaggini\AppData\Roaming\Mozilla\Firefox\Profiles\z3zgazfr.default\
    FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
    FF - component: c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-06-30 10:15
    Windows 6.0.6001 Service Pack 1 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
    "ImagePath"="\"c:\program files\Norton 360 Premier Edition\Engine\3.0.0.135\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360 Premier Edition\Engine\3.0.0.135\diMaster.dll\" /prefetch:1"
    --

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
    "ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.0.0.125\diMaster.dll\" /prefetch:1"

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\PCD5SRVC{BD6912E3-AC9D80E8-05040000}]
    "ImagePath"="\??\c:\progra~1\PC-DOC~1\PCD5SRVC.pkms"

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
    "ImagePath"="\??\c:\program files\Hewlett-Packard\Media\DVD\000.fcl"
    .
    Completion time: 2009-06-30 10:16
    ComboFix-quarantined-files.txt 2009-06-30 00:16

    Pre-Run: 369,080,377,344 bytes free
    Post-Run: 369,052,151,808 bytes free

    176 --- E O F --- 2009-06-14 17:02

  8. #8
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default

    ""Before, the downloads would immediately spike as soon as this computer was turned on but that has happened today"" - I meant has NOT happened today.

  9. #9
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default

    I ran Kaspersky Online Scanner and it came back with no threats. I have no idea what was causing the downloads but it doesn't seem to be occuring now. Thanks for your all of your help.

  10. #10
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Manchester UK
    Posts
    3,425

    Default

    Congratulations your logs look clean

    Let's see if I can help you keep it that way

    First lets tidy up

    Please delete RSIT.exe and C:\RSIT (entire folder)
    You can also delete any logs we have produced, and empty your Recycle bin.


    Uninstall Combofix
    • This will clear your System Volume Information restore points and remove all the infected files that were quarantined
    • Click START, type RUN into the search box, then click Enter
    • Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.





    Please download OTCleanup from HERE
    Click the OTC.exe icon and then click the CleanUp button.
    If you get any pop ups asking if it is OK let the program proceed. At the end the program will ask to let it reboot the computer. Let it do so.
    Let me know if there were any problems with OT CleanIt

    ----------------------------------------------------------- -----------------------------------------------------------

    The following is some info to help you stay safe and clean.


    You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
    ( Vista users must ensure that any programs are Vista compatible BEFORE installing )

    Online Scanners
    I would recommend a scan at one or more of the following sites at least once a month.

    http://www.pandasecurity.com/activescan
    http://www.kaspersky.com/kos/eng/par...avwebscan.html

    !!! Make sure that all your programs are updated !!!
    Secunia Software Inspector does all the work for you, .... see HERE for details

    AntiSpyware
    • AntiSpyware is not the same thing as Antivirus.
      Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
      You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
      Most of the programs in this list have a free (for Home Users ) and paid versions,
      it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
    • Spybot - Search & Destroy <<< A must have program
      • It includes host protection and registry protection
      • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
    • MalwareBytes Anti-malware <<< A New and effective program
    • a-squared Free <<< A good "realtime" or "on demand" scanner
    • superantispyware <<< A good "realtime" or "on demand" scanner


    Prevention
    • These programs don't detect malware, they help stop it getting on your machine in the first place.
      Each does a different job, so you can have more than one
    • Winpatrol
      • An excellent startup manager and then some !!
      • Notifies you if programs are added to startup
      • Allows delayed startup
      • A must have addition
    • SpywareBlaster 4.0
      • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    • SpywareGuard 2.2
      • SpywareGuard provides real-time protection against spyware.
      • Not required if you have other "realtime" antispyware or Winpatrol
    • ZonedOut
      • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
    • MVPS HOSTS
      • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
      • For information on how to download and install, please read this tutorial by WinHelp2002.
      • Not required if you are using other host file protections


    Internet Browsers
    • Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys.
      Using a different web browser can help stop malware getting on your machine.
      • Make your Internet Explorer more secure - This can be done by following these simple instructions:
        1. From within Internet Explorer click on the Tools menu and then click on Options.
        2. Click once on the Security tab
        3. Click once on the Internet icon so it becomes highlighted.
        4. Click once on the Custom Level button.
          • Change the Download signed ActiveX controls to Prompt
          • Change the Download unsigned ActiveX controls to Disable
          • Change the Initialise and script ActiveX controls not marked as safe to Disable
          • Change the Installation of desktop items to Prompt
          • Change the Launching programs and files in an IFRAME to Prompt
          • Change the Navigate sub-frames across different domains to Prompt
          • When all these settings have been made, click on the OK button.
          • If it prompts you as to whether or not you want to save the settings, press the Yes button.
        5. Next press the Apply button and then the OK to exit the Internet Properties page.

      If you are still using IE6 then either update, or get one of the following.
      • FireFox
        • With many addons available that make customization easy this is a very popular choice
        • NoScript and AdBlockPlus addons are essential
      • Opera
        • Another popular alternative
      • Netscape
        • Another popular alternative
        • Also has Addons available


    Cleaning Temporary Internet Files and Tracking Cookies
    • Temporary Internet Files are mainly the files that are downloaded when you open a web page.
      Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware.
      It is a good idea to empty the Temporary Internet Files folder on a regular basis.

      Tracking Cookies are files that websites use to monitor which sites you visit and how often.
      A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted.
      CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords

      Both of these can be cleaned manually, but a quicker option is to use a program
    • ATF Cleaner
      • Free and very simple to use
    • CCleaner
      • Free and very flexible, you can chose which cookies to keep


    Also PLEASE read this article.....So How Did I Get Infected In The First Place

    The last and most important thing I can tell you is UPDATE.
    If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
    Malware changes on a day to day basis. You should update every week at the very least.

    If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


    If you could post back one more time to let me know everything is OK, then I can have this thread archived.

    Happy surfing K'
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

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