Need help removing Trojan-PSW.Win32.Kates.c

[El_Beefcheesemo]

Greetings!

Upon running a kaspersky scan, I detected the presence of Trojan-PSW.Win32.Kates.C on my computer. The scan report pointed to the following file: C:\Documents and Settings\Ryan\Local Settings\xuwtwhf.ewg, however, when I try to manually delete it, it instantly returns. Your help would be most appreciated!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:00:52 AM, on 7/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
D:\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
D:\Itunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Ryan\Application Data\Smilebox\SmileboxTray.exe
C:\WINDOWS\system32\AvidSDMService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nfl.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [PRONoMgrWired] c:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [OpwareSE2] "D:\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Itunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Ryan\Application Data\Smilebox\SmileboxTray.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MySoftware InterCom.lnk = C:\Program Files\Common Files\MySoftware\InterCom.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://hispeed.rogers.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/popcaploader_v10.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Unknown owner - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (file missing)
O23 - Service: Avid SDM Service (AvidSDMService) - Avid Technology, Inc. - C:\WINDOWS\system32\AvidSDMService.exe
O23 - Service: Avid Startup (AvidStartup) - Unknown owner - C:\WINDOWS\system32\AvidStartup.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Unknown owner - D:\Avid\Digidesign\Drivers\MMERefresh.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - c:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TVersityMediaServer - Unknown owner - D:\TVersity\Media Server\MediaServer.exe

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End of file - 6575 bytes


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Thursday, July 23, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Thursday, July 23, 2009 00:49:25
Records in database: 2516115
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 120261
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 01:09:48


File name / Threat name / Threats count
C:\Documents and Settings\Ryan\Local Settings\xuwtwhf.ewg Infected: Trojan-PSW.Win32.Kates.c 1

The selected area was scanned.
-------------------------------

Hello El_Beefcheesemo,

What happened here in your previous topic please: http://forums.spybot.info/showthread...281#post304281

-----------------------------

Hello Tashi!

Thanks for your speedy reply! I apologize, but I wasn't aware of that last response issued on my previous thread. I thought I had been forgotten! How should we proceed?