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Thread: Browser Hijack

  1. #1
    Junior Member
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    Default Browser Hijack

    Hello from Switzerland. My computer is infected with 'bestsafetyguide' and 'System Doctor' and my attempts to remove it with Spybot, McAffee and Trend Micro Online Scan have all failed. I'd be grateful for any help. HijackThis logfile as follows:

    Logfile of HijackThis v1.99.1
    Scan saved at 19:26:10, on 14.06.2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Programme\Dell\Bluetooth Software\bin\btwdins.exe
    c:\programme\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Programme\Dell\QuickSet\quickset.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Programme\Dell\Media Experience\PCMService.exe
    C:\Programme\CyberLink\PowerDVD\DVDLauncher.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Programme\McAfee.com\VSO\mcvsshld.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Programme\McAfee.com\VSO\oasclnt.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Programme\QuickTime\qttask.exe
    C:\Programme\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Programme\iPod\bin\iPodService.exe
    C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
    C:\Programme\Dell\Bluetooth Software\BTTray.exe
    C:\Programme\Digital Line Detect\DLG.exe
    C:\Programme\Sony Corporation\Image Transfer\SonyTray.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\PROGRA~1\Dell\BLUETO~1\BTSTAC~1.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Programme\Internet Explorer\iexplore.exe
    C:\Programme\Internet Explorer\iexplore.exe
    c:\programme\mcafee.com\shared\mcinfo.exe
    C:\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/a...en/default.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.de/0SEDEDE/SAOS01?FORM=TOOLBR
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bluewin.ch/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bluewin.ch/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.de/0SEDEDE/SAOS01?FORM=TOOLBR
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.euro.dell.com/countries/a...en/default.htm
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Programme\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\programme\mcafee\spamkiller\mcapfbho.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\system32\hp100.tmp
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programme\google\googletoolbar2.dll
    O2 - BHO: MSN Suche Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programme\MSN Toolbar Suite\TB\02.05.0000.1082\de-de\msntb.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programme\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programme\google\googletoolbar2.dll
    O3 - Toolbar: MSN Suche Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programme\MSN Toolbar Suite\TB\02.05.0000.1082\de-de\msntb.dll
    O4 - HKLM\..\Run: [ATIPTA] C:\Programme\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Programme\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Programme\Gemeinsame Dateien\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PCMService] "C:\Programme\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Programme\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [VirusScan Online] C:\Programme\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Programme\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Programme\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [NI.UERSU_0001_N68M1402] "C:\Dokumente und Einstellungen\Sarah\Lokale Einstellungen\Temporary Internet Files\Content.IE5\H7ZZDT4A\ErrorSafeScannerInstall_de[1].exe" -nag
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Programme\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programme\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: BTTray.lnk = ?
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Image Transfer.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &MSN Suche - res://C:\Programme\MSN Toolbar Suite\TB\02.05.0000.1082\de-de\msntb.dll/search.htm
    O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Senden an &Bluetooth - C:\Programme\Dell\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\programme\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\programme\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\system32\btxppanel.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Programme\Dell\Bluetooth Software\bin\btwdins.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Programme\iPod\bin\iPodService.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\programme\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE


    Many thanks for your help.

  2. #2
    In Memoriam -Always in our heart pskelley's Avatar
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    Hello and welcome to the forum. Please follow these directions.

    Please download SmitfraudFix (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply.

    IMPORTANT: Do NOT run option #2 OR any other option until you are directed to do so!

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm

    Thanks...pskelley
    Safer Networking Forums

  3. #3
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    Default SmitfraudFix report

    SmitFraudFix v2.60

    Scan done at 19:59:59,85, 15.06.2006
    Run from C:\Dokumente und Einstellungen\Daniel\Desktop\SmitfraudFix\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    Fix ran in normal mode

    C:\


    C:\WINDOWS


    C:\WINDOWS\system


    C:\WINDOWS\Web


    C:\WINDOWS\system32

    C:\WINDOWS\system32\dcomcfg.exe FOUND !
    C:\WINDOWS\system32\ld????.tmp FOUND !
    C:\WINDOWS\system32\ot.ico FOUND !
    C:\WINDOWS\system32\regperf.exe FOUND !
    C:\WINDOWS\system32\simpole.tlb FOUND !
    C:\WINDOWS\system32\stdole3.tlb FOUND !
    C:\WINDOWS\system32\1024\ FOUND !

    C:\WINDOWS\system32\LogFiles


    C:\Dokumente und Einstellungen\Daniel\Application Data


    Start Menu


    C:\DOKUME~1\Daniel\FAVORI~1

    C:\DOKUME~1\Daniel\FAVORI~1\Antivirus Test Online.url FOUND !

    Desktop


    C:\Programme


    Corrupted keys


    Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="Die derzeitige Homepage"


    Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    Scanning wininet.dll infection


    End



    Many thanks

  4. #4
    In Memoriam -Always in our heart pskelley's Avatar
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    Thanks or returning that information. Please follow these directions.

    Thanks to S!Ri, Trevuren and any others who helped with the fix.

    Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

    A. Please download the trial version of Ewido anti-malware from here:
    http://www.ewido.net/en/download/
    • Install Ewido anti-malware.
    • When installing, under Additional Options uncheck Install background guard and Install scan via context menu.
    • When you run Ewido for the first time, you could get a warning "Database could not be found!". Click Ok.
    • The program will prompt you to update. Click the Ok button.
    • The program will now go to the main screen.
    You will need to update Ewido to the latest definition files.
    • On the left-hand side of the main screen click the Update Button.
    • Click on Start.
    • The update will start and a progress bar will show the updates being installed.

    Once finished updating, close Ewido.

    If you are having problems with the updater, you can use this link to manually update ewido.
    Ewido manual updates. Make sure to close Ewido before installing the update.

    B. Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________

    C. Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
    Select option #2 - Clean by typing 2 and press Enter.
    Wait for the tool to complete and disk cleanup to finish.
    You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

    A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

    The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
    ______________________________

    D. Clean out your Temporary Internet files. Proceed like this:
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start, click Control Panel, and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

    Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
    ______________________________

    E. Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
    • Click on Scanner
    • Click on Settings
      • Under How to scan all boxes should be checked
      • Under Unwanted Software all boxes should be checked
      • Under What to scan select Scan every file
      • Click on Ok
    • Click on Complete System Scan to start the scan process.
    • Let the program scan the machine.
    If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.
    • Click Save Report button
    • Save the report to your Desktop
    Close Ewido and Reboot in Normal Mode.
    ______________________________

    F. Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #3 - Delete Trusted zone by typing 3 and press Enter

    Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
    ______________________________

    G. Please post:
    1. c:\rapport.txt
    2. Ewido log
    3. A new HijackThis log
    You may need several replies to post the requested logs, otherwise they might get cut off.


    Thanks...Phil

  5. #5
    Member of Team Spybot tashi's Avatar
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    hobel, still with us?
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  6. #6
    Member of Team Spybot tashi's Avatar
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    This topic is closed.

    If you need it re-opened please send me a pm and provide a link to the thread.
    Applies only to the original topic starter.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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