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Thread: Updating Problem

  1. #1
    Junior Member
    Join Date
    Jul 2009
    Posts
    1

    Default Updating Problem

    Every time I try to update I get a message "Please select some update files from the list" NO LIST IS SHOWN. I tried a reinstall from the website but during installation at the update process the same message box appears?

  2. #2
    Senior Member Matt's Avatar
    Join Date
    Aug 2006
    Location
    Bavaria
    Posts
    1,169

    Default

    Hi morganfj,

    to Safer Networking Forums.

    Which version of Spybot do you use?
    Which operating system do you use?
    Best regards - Beste Gre,

    Matt

  3. #3
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    It seems to be a problem with the compatibility under Windows Vista.
    You can solve the problem as follows:

    1. Download this new SDUpdate.exe.

    To use this beta file, extract the downloaded archive into the main application folder (usually C:\Program Files\Spybot - Search & Destroy\) and replace the old file with the new one.

    2. If this does not help go to your SDUpdate.exe file in your program folder: 
    C:\Program Files\ Spybot - Search & Destroy\

    Rightclick the file and choose properties.
    Then choose the tab compatibilty.
    There activate the checkbox in front of "Run this program in compatibility mode for" and select from the drop down menu "WindowsXP". Now click "Apply" and "OK".

    That should fix the problem.

    This problem has also been discussed in our forum.

    Best regards
    Sandra
    Team Spybot

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