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Thread: Spybot "Accidentally" Deletes Important Startup Entries

  1. #1
    Junior Member
    Join Date
    Jul 2009

    Exclamation Spybot "Accidentally" Deletes Important Startup Entries

    Hello community,

    Let me tell you what happened today and then hopefully you will be warned and fully prepared to do what must be done!

    The story:
    Just 20 minuets ago, I booted up my laptop and logged in, blah, blah, blah.
    I get on the desktop and then proceed to opening Firefox.

    "Firefox is in offline mode..."
    Oh, it's just the laptop being slow and all, I tell myself.
    I wait a couple of seconds so that the "networking" would take care of itself.

    Couple of seconds over, I run Firefox again and find that it is still in offline mode.
    By now, the computer should have recognized that it is connected to the internet, but somehow it didn't.

    Now I am worried and decide to check the taskbar (NOTE: I have my taskbar automatically set to hide itself). The taskbar jumps out of its hiding space and I see that there's a big "X" on the network icon.

    Maybe something is wrong with the router?
    I go downstairs and find that it is functioning properly (light is on and the desktop can go on the internet).
    Hmm... Let me try another computer.

    I get out my other laptop and find that it too had the same problem; it just wouldn't connect to the internet.
    What to do... It is 12:20 AM (EST) and I can not just stay on the desktop.

    So, I decide to consult Spybot and see what the problem was.

    Whoa, the start-up list has gotten down...
    I originally had at least five to six more plus the scroll (this meaning I could scroll down six more entries before coming to a halt).

    In fact, I went to Spybot on the desktop and the other laptop and found out that they both had a lot of entries missing.

    I did not know what to do so I:
    Went to the services in Windows.
    Found the appropriate service, "C:\Windows\System32\svchost.exe -k netsvcs".
    Added it in through Spybot.
    Went to "Resident" and stopped TeaTimer (since this was apparently the software that deleted my internet access).

    Who knows how this has happened.
    I know that I did not delete the start-up entry (I have not used the Spybot startup tool for a long time).

    You have now been warned of the dangers of TeaTimer.
    I suggest you turn it off before this happens to you.
    Luckily, you have the right steps to take if necessary!

    Thanks for reading,

  2. #2
    Senior Member
    Join Date
    Oct 2005



    Maybe this is due to an infection.

    Please send us a complete bug report. In order to do so, please run Spybot - Search & Destroy and switch to Advanced Mode via the menu item Mode, let it scan, try to fix the problems (!) and then go to "Tools" --> "View Report". Tick all the 10 checkboxes (leave "Do not report disabled or known legitimate items" unchecked) you can find there and click on "View Report". Now choose "Export" and save the file to your desktop. Please attach this file to your email and send it again to detections(at)
    Please also download RootAlyzer.

    Here is also the direct download link.

    Please set your computer to show all files.

    * Double-click My Computer.

    * Click the Tools menu, and then click Folder Options.

    * Click the View tab.

    * Clear "Hide file extensions for known file types."

    * Under the "Hidden files" folder, select "Show hidden files and folders."

    * Clear "Hide protected operating system files."

    * Click Apply, and then click OK.

    Please select the tab 'deep scan' and let it fully scan your Pc. The scan will take a moment, please be patient. After the scan is done please click on 'pack suspicious files' which is located right at the bottom. This will create a .cab file on your desktop which contains the log and the suspicious files the scan has found. Please attach this .cab file to your next mail.

    Please also download gmer: and let it do a full scan on your Pc. Subsequent you will be allowed to save the log created during the scan. Please also send us this log.


    Best regards
    Team Spybot

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