win32.tdss.rtk

[Bio-Hazard]

Hello!

So you cant get any windows updates at the moment?

I need to do bit more research about this.

Here is a workaround.

http://support.microsoft.com/kb/901037

[fdpatches]

Hello Again LOL
I was able to get the stand alone installer to run when It was done I got an error

0x8007041d

Thanks,
Tom

[fdpatches]

I can't get any windows updates, either automatically or thru the website.

Again thanks for the help.

Tom

[Bio-Hazard]

Hello!

One option is to upgrade you service pack from SP2 to SP3.

When you get this message:

Files required to use Windows Update are no longer registered or installed on your computer. To continue:


Register or reinstall the files for me now (Recommended)
Let me read about more steps that might be required to solve the problem

Can you or have you tried choosing the first option?

[fdpatches]

I have tried the first option and it seems like it is installing then I get...

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.

Thanks,
Tom

[Bio-Hazard]

Hello Tom!


I think it is best if you seek help from one of these sites. My expertise is Malware removal so they are more able to help you with this problem.


Not a Malware Issues

At this stage your machine looks to be clean of malware, so the problems you are experiencing are not likely to be malware related. I think the best and fastest solution for you is to post on a PC troubleshooting forum.

• WhatTheTech
  
  • Software- problems with operating systems, windows problems and Browsers, Internet & email
  • Hardware Forum - problems with PC hardware
  
  
  
• Tech support guy
  
  • Windows- problems with operating systems and windows problems
  • Software and Hardware subforum- problems with all other software
  
  

They specialize in handling problems like this so you are certain to get expert assistance and a speedy resolution is very likely. So as I said above, your logs are showing clean so now you get my all clean speech I hope you can resolve your other problem with the links that I provided.

[fdpatches]

Hello,
OK Thanks for all your help!

Tom

[Bio-Hazard]

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.