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Thread: Dialer_XX

  1. #1
    Junior Member
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    Jan 2006
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    Default Dialer_XX

    Well, this one is old, maybe six months or more and it's still wrong.
    I ran at this time Spybot and it found Dialer_XX.
    When I saw the file it has found, I knew it was wrong. It says
    Autostart file:
    g:\winnt\profiles\all users\start menu\programs\startup\wordspring.lnk
    It turns out that such file is exactly a shortcut for Alcoda Software's Word Spring application:
    http://alcodasoftware.com/word-spring.htm
    I purchased this utility two years ago and I'm happy with it. As you see, the problem is not the program itself (that's an English dictionary I use because my native language is not English) but the shortcut. Thinking it was infected, I deleted it and created a new shortcut. Same flaw. After some weeks, I contacted Safer Networking by email and I remember a woman replied asking me for the file. I took care to send THE LNK ITSELF AND NOT THE PROGRAM but Spybot continued complaining against it. One month afterwards, I contacted the same email address where I was asked to send the file and never got an answer. Several months have passed, I've updated Spybot's signatures countless times and it still flags the Windows shortcut as Dialer_XX. Is there anyone at Safer Networking interested in fixing this false positive?

    Thanks.

    C.

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello cvalde.
    I will bring this topic to Team's attention, thank you for reporting.
    tashi.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Member rene's Avatar
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    Default

    Hello cvalde,

    please send us the "wordspring.lnk" for further investigations to detections(at)spybot.info with the subject "Dialer_XX - further investigation".

    rene

  4. #4
    Junior Member
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    Jan 2006
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    Default

    Thanks, I forgot to reply here (in case it's necessary) that I already sent the file one day ago.

    C.

  5. #5
    Member of Team Spybot Buster's Avatar
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    Default

    Thanks for sending the file. We found the reason for this false positive. The fix will be available in the next update which is scheduled for tomorrow.
    "The advantage of wisdom is that you can always act the fool. The opposite is quite tough."

    K. Tucholsky

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    Please help us improve Spybot and download our distributed testing client.

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