This next set of instructions will reinfect your machine ... sounds daft I know, but it will help us diagnose where the problem is starting from.
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Step 1
Please post the contents of C:\Qoobox\Combofix5.txt along with C:\Qoobox\ComboFix-quarantined-files.txt
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Step 2
Custom CFScript
- Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
Code:DeQuarantine:: C:\Qoobox\Quarantine\C\windows\system32\msxm192z.dll.vir C:\Qoobox\Quarantine\C\windows\system32\sfcfiles.dll.vir Quit::- Save this as CFScript.txt and place it on your desktop.
- Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
- ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
Check your internet connection, if it is working skip the steps and go to the end of this post
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Step 3
I need you to restore the items that MalwareBytes removed
Start Malwareytes, select the Quarantine tab and then click Restore All
Click Yes to the prompt.
Now close MalwareBytes and reboot.
Check your internet connection, if it is working skip the steps and go to the end of this post
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Step 4
Combofix creates a fresh System Restore point each time it runs
Please open System Restore and do the following
Find the last restore point (newest) and working backwards restore each one until your internet connection is working again.
You will need to reboot between each attempt.
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When you are connected again, please post a fresh RSIT log