Page 2 of 2 FirstFirst 12
Results 11 to 17 of 17

Thread: Gen.TDSS.Patched.1

  1. #11
    Emeritus- Malware Team
    Join Date
    Oct 2008
    Location
    Cornwall, UK
    Posts
    592

    Default

    Hello!

    I am sorry that you had problems with Kaspersky Let try another online scanner.


    Use of P2P (Person to Person) file sharing programs

    I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

    LimeWire 5.0.11

    Please read HERE the Safer Networking Forums policy on the use of P2P file sharing programs. Please remove it before we can continue any further. Post back when you have done it so we can continue the cleaning process.

    NOTE: Even if you are using a safe P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.



    ATF-Cleaner


    • Save it to your desktop
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.

      If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.

      NOTE: If you would like to keep your saved passwords please click No at the prompt.
    • Click Exit on the Main menu to close the program.





    Eset online scannner

    You can use either Internet Explorer or Mozilla FireFox for this scan.

    Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.


    • Please go here then click on:
      Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
      All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
    • Select the option YES, I accept the Terms of Use then click on:
    • When prompted allow the Add-On/Active X to install.
    • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
    • Now click on Advanced Settings and select the following:




      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology

    • Now click on:
    • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
    • When completed the Online Scan will begin automatically.
    • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
    • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
    • Now click on:
    • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
    • Copy and paste that log as a reply to this topic.



    Note: Do not forget to re-enable your Anti-Virus application after running the above scan!


    Update Java Runtime:

    You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason it's extremely important that you keep the program up to date and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 15.

    • Go to HERE
    • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 15
    • Click the Download button to the right
    • From the dropdown menu choose your platform. Which is Windows
    • Dont change the language box.
    • Click on the radio button to Accept License Agreement and after that click continue
    • Click on Windows Offline Installation Multi-language and save the downloaded file to your computer
    • Go to Start => Control Panel => Add or Remove Programs
    • Uninstall all old versions of Java (Java 2 Runtime Environment JRE or JSE)
    • Reboot your computer
    • Delete the folder C:\Program Files\Java if present
    • Install the new version by running the newly-downloaded file and follow the on-screen instructions.
    • Reboot your computer



    Logs/Information to Post in Next Reply

    Please post the following logs/Information in your reply:

    • ESETLog
    • A fresh HijackThis Log ( after all the above has been done)
    • A description of how your computer is behaving
    MRU Master of Malware Removal University

    Member of UNITE and ASAP

  2. #12
    Junior Member
    Join Date
    Aug 2009
    Posts
    9

    Default

    Here are the results of the ESET online scan:


    C:\Qoobox\Quarantine\C\WINDOWS\system32\net.net.vir a variant of Win32/TrojanClicker.Punad.AA trojan
    C:\Qoobox\Quarantine\C\WINDOWS\system32\UAColaqpxmlib.dll.vir Win32/Olmarik.HZ trojan
    C:\Qoobox\Quarantine\C\WINDOWS\system32\UACthwmivkvcv.dll.vir Win32/Olmarik.KI trojan
    C:\Qoobox\Quarantine\C\WINDOWS\system32\UACvnklqtmxai.dll.vir Win32/Olmarik.JQ trojan
    C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\UACcrvmnukvjq.sys.vir Win32/Olmarik.JQ trojan


    I removed Limewire.
    Deleted old versions of Java.
    Installed new version.



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 3:44:12 PM, on 09/08/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\UAService7.exe
    C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
    C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
    c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
    C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
    C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
    C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Nikon\NkView6\NkvMon.exe
    C:\Program Files\Dropbox\Dropbox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Laurie\Desktop\Virus Aug2009\HiJackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.ca/ig/dell?hl=en&c...row&channel=ca
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
    O4 - HKLM\..\Run: [USB2Check] "RUNDLL32.EXE" "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [CTCheck] "C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe"
    O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [USBToolTip] "C:\Program Files\Pinnacle\Shared Files\\Programs\USBTip\USBTip.exe"
    O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\PPE.EXE
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [VBTUCopy] "C:\Program Files\VBTUCopy\VBTUCopy.exe" /a /f
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
    O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
    O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
    O4 - HKCU\..\Run: [PhotoshopElementsSyncAgent] C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsSyncAgent.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Startup: Dropbox.lnk = C:\Program Files\Dropbox\Dropbox.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
    O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.18\AMVConverter\grab.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - http://www.hp.com/cpso-support-new/S...dObjSigned.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase1140.cab
    O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupda...01/CTSUEng.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1202843531562
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
    O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Closet Control) - http://vsp.closetmaid.com/vsp/cmaidc...downloader.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...22/mcfscan.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupda...5106/CTPID.cab
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: intu-qt2007 - {026BF40D-BA05-467B-9F1F-AD0D7A3F5F11} - C:\Program Files\QuickTax 2007\ic2007pp.dll
    O18 - Protocol: intu-qt2008 - {05E53CE9-66C8-4A9E-A99F-FDB7A8E7B596} - C:\Program Files\QuickTax 2008\ic2008pp.dll
    O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pinnacle Systems Media Service (PinnacleSys.MediaServer) - Pinnacle Systems - c:\program files\pinnacle\shared files\programs\mediaserver\pmshost.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
    O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
    O23 - Service: BitDefender Communicator (XCOMM) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe

    --
    End of file - 12374 bytes



    Computer seems to working normally (which is good!) no more redirecting to wrong websites, all my programs are opening etc.

  3. #13
    Emeritus- Malware Team
    Join Date
    Oct 2008
    Location
    Cornwall, UK
    Posts
    592

    Default

    Show All Files And Folders Windows XP


    • Click Start.
    • Open My Computer.
    • Select the Tools menu and click Folder Options.
    • Select the View Tab.
    • Under the Hidden files and folders heading select Show hidden files and folders.
    • Uncheck Hide file extensions for known file types
    • Uncheck the Hide protected operating system files (recommended) option.
    • Click Apply to confirm.
    • Click OK.





    Delete file

    Using Windows Explore by right-clicking the start button and left clicking Explore navigate to and find the following file: if found, delete them (some may not be present after previous steps):


    • File:
      c:\windows\system32\bdod.bin






    Your log now appears to be clean. Congratulations!

    You can get rid of the tools we used:

    • DDS - (You can just delete the exe file from your desktop)
    • RootRepeal - (You can just delete the exe file from your desktop)
    • ATF cleaner - (You can just delete the exe file from your desktop)
    • Gmers mbr.exe - (You can just delete the exe file from your desktop)
    • Rooter.exe - (You can just delete the exe file from your desktop)




    Delete ComboFix and Clean Up
    Click Start > Run > type Combo-Fix.exe /u > OK (Note the space between Combo-Fix.exe and /u)
    Please advise if this step is missed for any reason as it performs some important actions.

    OTC

    Download OTC by Old Timer and save it to your Desktop.


    • Double-click OTC.exe
    • Click the CleanUp! button
    • Select Yes when the Begin cleanup Process? Prompt appears
    • If you are prompted to Reboot during the cleanup, select Yes
    • The tool will delete itself once it finishes, if not delete it by yourself



    Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

    Protection Programs
    Don't forget to re-enable any protection programs we disabled during your fix.

    You can now re-enable Spybots Teatimer

    General Security and Computer Health
    Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.


    • Make sure that you keep your antivirus updated
      New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
      NOTE: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
    • Security Updates for Windows, Internet Explorer & Microsoft Office
      Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
      NOTE: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
    • Update Non-Microsoft Programs
      Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector or F-secure Health Check. I suggest that you run one of them at least once a month.




    Recommended Programs

    I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.


    • WinPatrol
      As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
    • SpywareBlaster
      SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
    • Malwarebytes' Anti-Malware
      Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. Here are two tutorials: Malwarebytes' Anti-Malware Setup Guide and Malwarebytes' Anti-Malware Scanning Guide.
    • Hosts File
      For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
    • Use an alternative Internet Browser
      Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead: Firefox or Opera or Google Chrome



    Here is a great article by miekiemoes How to prevent Malware.

    Finally I am trying to make one point very clear. It is ABSOLUTELY ESSENTIAL to keep all of your security programs up to date.


    Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.


    I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

    Happy surfing and stay clean!

    Bio-Hazard
    MRU Master of Malware Removal University

    Member of UNITE and ASAP

  4. #14
    Junior Member
    Join Date
    Aug 2009
    Posts
    9

    Default

    thanks for all your help.

    I deleted the windows file you noted....but I coundn't delete combo-Fix.exe the way you suggested. when I went to Start>Run> combo-Fix.exe /u I receive a message that it cannot find the file, even though the file is sitting on my desktop. I typed it in exactly as you specificied. Any suggestions?

  5. #15
    Emeritus- Malware Team
    Join Date
    Oct 2008
    Location
    Cornwall, UK
    Posts
    592

    Default

    Hello!

    I made mistake, it should be Combo-Fix not Combo-Fix.exe. So try the following:

    Delete ComboFix and Clean Up
    Click Start > Run > type Combo-Fix /u > OK (Note the space between combofix and /u)
    Please advise if this step is missed for any reason as it performs some important actions.

    After that follow my other instructions.
    MRU Master of Malware Removal University

    Member of UNITE and ASAP

  6. #16
    Junior Member
    Join Date
    Aug 2009
    Posts
    9

    Smile

    Everything is working great! I can't thank you enough. I followed the rest of your instructions and will be taking your advice about updating things on a regular basis. Thanks Again!

  7. #17
    Emeritus- Malware Team
    Join Date
    Oct 2008
    Location
    Cornwall, UK
    Posts
    592

    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    MRU Master of Malware Removal University

    Member of UNITE and ASAP

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •