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Thread: Win32.TDSS.rtk

  1. #41
    Member
    Join Date
    Aug 2009
    Posts
    32

    Default

    Thanks for you help. I hope your real life problems were easier to fix then this piece of malware has been.

    The system is running mostly normal. The restore from backup utilities won't load anymore. I don't know if that was the virus or something that got hosed while trying to remove it.

    I noticed that you had combofix send a sample of the infected file out for analysis. Who exactly gets the file and which utility will be updated to kill it in the future? It is a bit unnerving that at least three different antivirus programs failed to detect this thing.

  2. #42
    Member
    Join Date
    Aug 2009
    Posts
    32

    Default

    Sysprot is still finding something. Here is the log. I'm ready to format and start over.



    SysProt AntiRootkit v1.0.1.0
    by swatkat

    ******************************************************************************************
    ******************************************************************************************

    Process:
    Name: [System Idle Process]
    PID: 0
    Hidden: No
    Window Visible: No

    Name: System
    PID: 4
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\smss.exe
    PID: 468
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\csrss.exe
    PID: 532
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\winlogon.exe
    PID: 560
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SERVICES.EXE
    PID: 604
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\LSASS.EXE
    PID: 616
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\Ati2evxx.exe
    PID: 792
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 804
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 864
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 936
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 988
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 1072
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\spoolsv.exe
    PID: 1368
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\Ati2evxx.exe
    PID: 1536
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 436
    Hidden: No
    Window Visible: No

    Name: C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    PID: 756
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    PID: 920
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Bonjour\mDNSResponder.exe
    PID: 1084
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\ehome\ehRecvr.exe
    PID: 1220
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\ehome\ehSched.exe
    PID: 1312
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    PID: 1548
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\RTHDCPL.EXE
    PID: 1636
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    PID: 1908
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 1936
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Launch Manager\LManager.exe
    PID: 1948
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    PID: 1992
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 1980
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\iTunes\iTunesHelper.exe
    PID: 184
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\searchindexer.exe
    PID: 196
    Hidden: No
    Window Visible: No

    Name: C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
    PID: 216
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\ehome\mcrdsvc.exe
    PID: 1116
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    PID: 1600
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Microsoft Office\Office\OSA.EXE
    PID: 2188
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    PID: 2248
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\wscntfy.exe
    PID: 2588
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\wbem\wmiprvse.exe
    PID: 2604
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\wbem\wmiprvse.exe
    PID: 2784
    Hidden: No
    Window Visible: No

    Name: C:\Program Files\iPod\bin\iPodService.exe
    PID: 2956
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\alg.exe
    PID: 3228
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\wbem\unsecapp.exe
    PID: 3236
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\SVCHOST.EXE
    PID: 4016
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\EXPLORER.EXE
    PID: 2760
    Hidden: No
    Window Visible: No

    Name: C:\WINDOWS\System32\ctfmon.exe
    PID: 2508
    Hidden: No
    Window Visible: No

    Name: C:\Documents and Settings\Karla\Desktop\SysProt\SysProt\SysProt.exe
    PID: 3880
    Hidden: No
    Window Visible: Yes

    ******************************************************************************************
    ******************************************************************************************
    Kernel Modules:
    Module Name: C:\WINDOWS\system32\drivers\geyekrtivmlkya.sys
    Service Name: geyekrttvogrql
    Module Base: ---
    Module End: ---
    Hidden: Yes

    Module Name: \??\C:\Documents and Settings\Karla\Desktop\SysProt\SysProt\SysProtDrv.sys
    Service Name: SysProtDrv.sys
    Module Base: AE3C4000
    Module End: AE3CF000
    Hidden: No

    Module Name: \WINDOWS\system32\ntkrnlpa.exe
    Service Name: ---
    Module Base: 804D7000
    Module End: 806E4000
    Hidden: No

    Module Name: \WINDOWS\system32\hal.dll
    Service Name: ---
    Module Base: 806E4000
    Module End: 80704D00
    Hidden: No

    Module Name: \WINDOWS\system32\KDCOM.DLL
    Service Name: ---
    Module Base: BADA8000
    Module End: BADAA000
    Hidden: No

    Module Name: \WINDOWS\system32\BOOTVID.dll
    Service Name: ---
    Module Base: BACB8000
    Module End: BACBB000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ACPI.sys
    Service Name: ACPI
    Module Base: BA779000
    Module End: BA7A7000
    Hidden: No

    Module Name: \WINDOWS\system32\DRIVERS\WMILIB.SYS
    Service Name: ---
    Module Base: BADAA000
    Module End: BADAC000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\pci.sys
    Service Name: PCI
    Module Base: BA768000
    Module End: BA779000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\isapnp.sys
    Service Name: isapnp
    Module Base: BA8A8000
    Module End: BA8B2000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ohci1394.sys
    Service Name: ohci1394
    Module Base: BA8B8000
    Module End: BA8C8000
    Hidden: No

    Module Name: \WINDOWS\system32\DRIVERS\1394BUS.SYS
    Service Name: ---
    Module Base: BA8C8000
    Module End: BA8D6000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\compbatt.sys
    Service Name: Compbatt
    Module Base: BACBC000
    Module End: BACBF000
    Hidden: No

    Module Name: \WINDOWS\system32\DRIVERS\BATTC.SYS
    Service Name: BattC
    Module Base: BACC0000
    Module End: BACC4000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\pciide.sys
    Service Name: PCIIde
    Module Base: BAE70000
    Module End: BAE71000
    Hidden: No

    Module Name: \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
    Service Name: ---
    Module Base: BAB28000
    Module End: BAB2F000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\aliide.sys
    Service Name: AliIde
    Module Base: BADAC000
    Module End: BADAE000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\intelide.sys
    Service Name: IntelIde
    Module Base: BADAE000
    Module End: BADB0000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\toside.sys
    Service Name: TosIde
    Module Base: BADB0000
    Module End: BADB2000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\viaide.sys
    Service Name: ViaIde
    Module Base: BADB2000
    Module End: BADB4000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\cmdide.sys
    Service Name: CmdIde
    Module Base: BADB4000
    Module End: BADB6000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\MountMgr.sys
    Service Name: MountMgr
    Module Base: BA8D8000
    Module End: BA8E3000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ftdisk.sys
    Service Name: Disk
    Module Base: BA72B000
    Module End: BA74A000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\dmload.sys
    Service Name: dmload
    Module Base: BADB6000
    Module End: BADB8000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\dmio.sys
    Service Name: dmio
    Module Base: BA705000
    Module End: BA72B000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ACPIEC.sys
    Service Name: ACPIEC
    Module Base: BACC4000
    Module End: BACC7000
    Hidden: No

    Module Name: \WINDOWS\system32\DRIVERS\OPRGHDLR.SYS
    Service Name: ---
    Module Base: BAE71000
    Module End: BAE72000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\PartMgr.sys
    Service Name: PartMgr
    Module Base: BAB30000
    Module End: BAB35000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\UBHelper.sys
    Service Name: UBHelper
    Module Base: BACC8000
    Module End: BACCC000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\VolSnap.sys
    Service Name: VolSnap
    Module Base: BA8E8000
    Module End: BA8F5000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\cpqarray.sys
    Service Name: Cpqarray
    Module Base: BACCC000
    Module End: BACD0000
    Hidden: No

    Module Name: \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
    Service Name: ScsiPort
    Module Base: BA6ED000
    Module End: BA705000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\atapi.sys
    Service Name: atapi
    Module Base: BA6D5000
    Module End: BA6ED000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\aha154x.sys
    Service Name: Aha154x
    Module Base: BACD0000
    Module End: BACD4000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\sparrow.sys
    Service Name: Sparrow
    Module Base: BAB38000
    Module End: BAB3D000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\symc810.sys
    Service Name: symc810
    Module Base: BACD4000
    Module End: BACD8000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\aic78xx.sys
    Service Name: aic78xx
    Module Base: BA8F8000
    Module End: BA906000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\dac960nt.sys
    Service Name: dac960nt
    Module Base: BACD8000
    Module End: BACDC000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ql10wnt.sys
    Service Name: Ql10wnt
    Module Base: BA908000
    Module End: BA911000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\amsint.sys
    Service Name: amsint
    Module Base: BACDC000
    Module End: BACDF000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\asc.sys
    Service Name: asc
    Module Base: BAB40000
    Module End: BAB47000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\asc3550.sys
    Service Name: asc3550
    Module Base: BACE0000
    Module End: BACE4000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\mraid35x.sys
    Service Name: mraid35x
    Module Base: BAB48000
    Module End: BAB4D000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\i2omp.sys
    Service Name: i2omp
    Module Base: BAB50000
    Module End: BAB55000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ini910u.sys
    Service Name: ini910u
    Module Base: BACE4000
    Module End: BACE8000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ql1240.sys
    Service Name: ql1240
    Module Base: BA918000
    Module End: BA922000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\aic78u2.sys
    Service Name: aic78u2
    Module Base: BA928000
    Module End: BA936000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\symc8xx.sys
    Service Name: symc8xx
    Module Base: BAB58000
    Module End: BAB60000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\sym_hi.sys
    Service Name: sym_hi
    Module Base: BAB60000
    Module End: BAB67000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\sym_u3.sys
    Service Name: sym_u3
    Module Base: BAB68000
    Module End: BAB70000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ABP480N5.SYS
    Service Name: abp480n5
    Module Base: BAB70000
    Module End: BAB76000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\asc3350p.sys
    Service Name: asc3350p
    Module Base: BAB78000
    Module End: BAB7E000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\cd20xrnt.sys
    Service Name: cd20xrnt
    Module Base: BADB8000
    Module End: BADBA000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ultra.sys
    Service Name: ultra
    Module Base: BA938000
    Module End: BA941000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\adpu160m.sys
    Service Name: adpu160m
    Module Base: BA6BC000
    Module End: BA6D5000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\dpti2o.sys
    Service Name: dpti2o
    Module Base: BAB80000
    Module End: BAB85000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ql1080.sys
    Service Name: ql1080
    Module Base: BA948000
    Module End: BA952000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ql1280.sys
    Service Name: ql1280
    Module Base: BA958000
    Module End: BA964000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\ql12160.sys
    Service Name: ql12160
    Module Base: BA968000
    Module End: BA974000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\perc2.sys
    Service Name: perc2
    Module Base: BAB88000
    Module End: BAB8F000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\perc2hib.sys
    Service Name: perc2hib
    Module Base: BADBA000
    Module End: BADBC000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\hpn.sys
    Service Name: hpn
    Module Base: BAB90000
    Module End: BAB97000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\cbidf2k.sys
    Service Name: cbidf
    Module Base: BACE8000
    Module End: BACEC000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\dac2w2k.sys
    Service Name: dac2w2k
    Module Base: BA690000
    Module End: BA6BC000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\disk.sys
    Service Name: ---
    Module Base: BA978000
    Module End: BA981000
    Hidden: No

    Module Name: \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    Service Name: ---
    Module Base: BA988000
    Module End: BA995000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\fltmgr.sys
    Service Name: FltMgr
    Module Base: BA670000
    Module End: BA690000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\sr.sys
    Service Name: sr
    Module Base: BA65E000
    Module End: BA670000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\PxHelp20.sys
    Service Name: PxHelp20
    Module Base: BA998000
    Module End: BA9A1000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\Fastfat.sys
    Service Name: Fastfat
    Module Base: BA63A000
    Module End: BA65E000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\KSecDD.sys
    Service Name: KSecDD
    Module Base: BA623000
    Module End: BA63A000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\NDIS.sys
    Service Name: NDIS
    Module Base: BA5F6000
    Module End: BA623000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\sisagp.sys
    Service Name: sisagp
    Module Base: BA9A8000
    Module End: BA9B2000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\viaagp.sys
    Service Name: viaagp
    Module Base: BA9B8000
    Module End: BA9C3000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\Mup.sys
    Service Name: Mup
    Module Base: BA5DC000
    Module End: BA5F6000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\alim1541.sys
    Service Name: alim1541
    Module Base: BA9C8000
    Module End: BA9D3000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\amdagp.sys
    Service Name: amdagp
    Module Base: BA9D8000
    Module End: BA9E3000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\agp440.sys
    Service Name: agp440
    Module Base: BA9E8000
    Module End: BA9F3000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\agpCPQ.sys
    Service Name: agpCPQ
    Module Base: BA9F8000
    Module End: BAA03000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\AmdK8.sys
    Service Name: AmdK8
    Module Base: BAA08000
    Module End: BAA16000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\wmiacpi.sys
    Service Name: WmiAcpi
    Module Base: BAD68000
    Module End: BAD6B000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
    Service Name: ati2mtag
    Module Base: BA345000
    Module End: BA4CC000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS
    Service Name: ---
    Module Base: BA331000
    Module End: BA345000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\usbohci.sys
    Service Name: usbohci
    Module Base: BAC00000
    Module End: BAC05000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\USBPORT.SYS
    Service Name: ---
    Module Base: BA30D000
    Module End: BA331000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\usbehci.sys
    Service Name: usbehci
    Module Base: BAC08000
    Module End: BAC10000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
    Service Name: Imapi
    Module Base: BAA18000
    Module End: BAA23000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\cdrom.sys
    Service Name: Cdrom
    Module Base: BAA28000
    Module End: BAA38000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
    Service Name: redbook
    Module Base: BAA38000
    Module End: BAA47000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ks.sys
    Service Name: ---
    Module Base: BA2EA000
    Module End: BA30D000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\NTIDrvr.sys
    Service Name: NTIDrvr
    Module Base: BADBC000
    Module End: BADBE000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys
    Service Name: GEARAspiWDM
    Module Base: BAC10000
    Module End: BAC15000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
    Service Name: HDAudBus
    Module Base: BA2C2000
    Module End: BA2EA000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\i8042prt.sys
    Service Name: i8042prt
    Module Base: BAA48000
    Module End: BAA55000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\DKbFltr.sys
    Service Name: DKbFltr
    Module Base: BAC18000
    Module End: BAC1D000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
    Service Name: Kbdclass
    Module Base: BAC20000
    Module End: BAC26000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\SynTP.sys
    Service Name: SynTP
    Module Base: BA292000
    Module End: BA2C2000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\USBD.SYS
    Service Name: ---
    Module Base: BADBE000
    Module End: BADC0000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\mouclass.sys
    Service Name: Mouclass
    Module Base: BAC28000
    Module End: BAC2E000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\CmBatt.sys
    Service Name: CmBatt
    Module Base: BAD70000
    Module End: BAD74000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ar5211.sys
    Service Name: AR5211
    Module Base: BA21A000
    Module End: BA292000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\EMS7SK.sys
    Service Name: EMSCR
    Module Base: BAA58000
    Module End: BAA67000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\sdbus.sys
    Service Name: sdbus
    Module Base: BA206000
    Module End: BA21A000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ESM7SK.sys
    Service Name: ESMCR
    Module Base: BA1F3000
    Module End: BA206000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ESD7SK.sys
    Service Name: ESDCR
    Module Base: BAA68000
    Module End: BAA72000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\audstub.sys
    Service Name: audstub
    Module Base: BAF18000
    Module End: BAF19000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\RootMdm.sys
    Service Name: ROOTMODEM
    Module Base: BADC0000
    Module End: BADC2000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\Modem.SYS
    Service Name: Modem
    Module Base: BAC30000
    Module End: BAC38000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\rasirda.sys
    Service Name: irda
    Module Base: BAC38000
    Module End: BAC3D000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\TDI.SYS
    Service Name: ---
    Module Base: BAC40000
    Module End: BAC45000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
    Service Name: Rasl2tp
    Module Base: BAA78000
    Module End: BAA85000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ndistapi.sys
    Service Name: NdisTapi
    Module Base: BAD78000
    Module End: BAD7B000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ndiswan.sys
    Service Name: NdisWan
    Module Base: BA1DC000
    Module End: BA1F3000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\raspppoe.sys
    Service Name: RasPppoe
    Module Base: BAA88000
    Module End: BAA93000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\raspptp.sys
    Service Name: PptpMiniport
    Module Base: BAA98000
    Module End: BAAA4000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\psched.sys
    Service Name: PSched
    Module Base: BA12B000
    Module End: BA13C000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\msgpc.sys
    Service Name: Gpc
    Module Base: BAAA8000
    Module End: BAAB1000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ptilink.sys
    Service Name: Ptilink
    Module Base: BAC48000
    Module End: BAC4D000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\raspti.sys
    Service Name: Raspti
    Module Base: BAC50000
    Module End: BAC55000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\RimSerial.sys
    Service Name: RimVSerPort
    Module Base: BAC58000
    Module End: BAC5F000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\rdpdr.sys
    Service Name: rdpdr
    Module Base: BA0FB000
    Module End: BA12B000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\termdd.sys
    Service Name: TermDD
    Module Base: BAAB8000
    Module End: BAAC2000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\swenum.sys
    Service Name: swenum
    Module Base: BADC2000
    Module End: BADC4000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\update.sys
    Service Name: Update
    Module Base: BA075000
    Module End: BA0D3000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\mssmbios.sys
    Service Name: mssmbios
    Module Base: BAD8C000
    Module End: BAD90000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\NDProxy.SYS
    Service Name: NDProxy
    Module Base: BAAC8000
    Module End: BAAD2000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\usbhub.sys
    Service Name: usbhub
    Module Base: BAAF8000
    Module End: BAB07000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\RtkHDAud.sys
    Service Name: IntcAzAudAddService
    Module Base: B1B71000
    Module End: B1FAC000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\portcls.sys
    Service Name: ---
    Module Base: B1B4D000
    Module End: B1B71000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\drmk.sys
    Service Name: ---
    Module Base: BAB08000
    Module End: BAB17000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\HSXHWAZL.sys
    Service Name: HSXHWAZL
    Module Base: B1B13000
    Module End: B1B4D000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\HSX_DPV.sys
    Service Name: HSF_DPV
    Module Base: B1A1C000
    Module End: B1B13000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\HSX_CNXT.sys
    Service Name: winachsf
    Module Base: B1965000
    Module End: B1A1C000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\i2omgmt.SYS
    Service Name: i2omgmt
    Module Base: BA500000
    Module End: BA503000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\Fs_Rec.SYS
    Service Name: Fs_Rec
    Module Base: BADC6000
    Module End: BADC8000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\Null.SYS
    Service Name: Null
    Module Base: BAF6B000
    Module End: BAF6C000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\Beep.SYS
    Service Name: Beep
    Module Base: BADC8000
    Module End: BADCA000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS
    Service Name: ---
    Module Base: BAC80000
    Module End: BAC87000
    Hidden: No

    Module Name: C:\WINDOWS\System32\drivers\vga.sys
    Service Name: VgaSave
    Module Base: BAC88000
    Module End: BAC8E000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\mnmdd.SYS
    Service Name: mnmdd
    Module Base: BADCA000
    Module End: BADCC000
    Hidden: No

    Module Name: C:\WINDOWS\System32\DRIVERS\RDPCDD.sys
    Service Name: RDPCDD
    Module Base: BADCC000
    Module End: BADCE000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\Msfs.SYS
    Service Name: Msfs
    Module Base: BAC90000
    Module End: BAC95000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\Npfs.SYS
    Service Name: Npfs
    Module Base: BAC98000
    Module End: BACA0000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\rasacd.sys
    Service Name: RasAcd
    Module Base: BA4F8000
    Module End: BA4FB000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ipsec.sys
    Service Name: IPSec
    Module Base: B182A000
    Module End: B183D000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\tcpip.sys
    Service Name: Tcpip
    Module Base: B17D1000
    Module End: B182A000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\netbt.sys
    Service Name: NetBT
    Module Base: B1781000
    Module End: B17A9000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ipnat.sys
    Service Name: IpNat
    Module Base: B175B000
    Module End: B1781000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\wanarp.sys
    Service Name: Wanarp
    Module Base: BA5BC000
    Module End: BA5C5000
    Hidden: No

    Module Name: C:\WINDOWS\System32\drivers\afd.sys
    Service Name: AFD
    Module Base: B1739000
    Module End: B175B000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\netbios.sys
    Service Name: NetBIOS
    Module Base: BA5AC000
    Module End: BA5B5000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\rdbss.sys
    Service Name: Rdbss
    Module Base: B170E000
    Module End: B1739000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
    Service Name: MRxSmb
    Module Base: B169E000
    Module End: B170E000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\Fips.SYS
    Service Name: Fips
    Module Base: BA58C000
    Module End: BA597000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\BisonCam.sys
    Service Name: Cam5603D
    Module Base: B15D9000
    Module End: B169E000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\STREAM.SYS
    Service Name: ---
    Module Base: BA56C000
    Module End: BA579000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\Cdfs.SYS
    Service Name: Cdfs
    Module Base: BA55C000
    Module End: BA56C000
    Hidden: No

    Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys
    Service Name: ---
    Module Base: B1580000
    Module End: B1598000
    Hidden: Yes

    Module Name: \SystemRoot\System32\Drivers\dump_WMILIB.SYS
    Service Name: ---
    Module Base: BADCE000
    Module End: BADD0000
    Hidden: Yes

    Module Name: C:\WINDOWS\System32\drivers\Dxapi.sys
    Service Name: ---
    Module Base: BA0EF000
    Module End: BA0F2000
    Hidden: No

    Module Name: C:\WINDOWS\System32\watchdog.sys
    Service Name: ---
    Module Base: BACA0000
    Module End: BACA5000
    Hidden: No

    Module Name: C:\WINDOWS\System32\drivers\dxgthk.sys
    Service Name: ---
    Module Base: BAE84000
    Module End: BAE85000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\irda.sys
    Service Name: ---
    Module Base: AF212000
    Module End: AF228000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\ndisuio.sys
    Service Name: Ndisuio
    Module Base: AF35C000
    Module End: AF360000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\wdmaud.sys
    Service Name: wdmaud
    Module Base: AEFF5000
    Module End: AF00A000
    Hidden: No

    Module Name: C:\WINDOWS\system32\drivers\sysaudio.sys
    Service Name: sysaudio
    Module Base: AF14A000
    Module End: AF159000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\mrxdav.sys
    Service Name: MRxDAV
    Module Base: AED70000
    Module End: AED9D000
    Hidden: No

    Module Name: \??\C:\PROGRA~1\LAUNCH~1\DPortIO.sys
    Service Name: DritekPortIO
    Module Base: AEDCD000
    Module End: AEDD1000
    Hidden: No

    Module Name: C:\WINDOWS\System32\Drivers\HTTP.sys
    Service Name: HTTP
    Module Base: AEB77000
    Module End: AEBB8000
    Hidden: No

    Module Name: \??\C:\WINDOWS\system32\drivers\int15.sys
    Service Name: int15
    Module Base: AEB3E000
    Module End: AEB4F000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys
    Service Name: mdmxsdk
    Module Base: AED54000
    Module End: AED58000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\srv.sys
    Service Name: Srv
    Module Base: AEAEC000
    Module End: AEB3E000
    Hidden: No

    Module Name: C:\WINDOWS\system32\DRIVERS\secdrv.sys
    Service Name: Secdrv
    Module Base: AECB8000
    Module End: AECC2000
    Hidden: No

    Module Name: \??\C:\WINDOWS\system32\drivers\tvicport.sys
    Service Name: tvicport
    Module Base: AEB4F000
    Module End: AEB52000
    Hidden: No

    Module Name: \??\C:\WINDOWS\system32\drivers\zntport.sys
    Service Name: zntport
    Module Base: BAF0C000
    Module End: BAF0D000
    Hidden: No

    Module Name: \??\C:\otherjohn\catchme.sys
    Service Name: catchme
    Module Base: B18AD000
    Module End: B18B5000
    Hidden: Yes

    Module Name: \??\C:\WINDOWS\system32\Drivers\PROCEXP90.SYS
    Service Name: ---
    Module Base: BAE0A000
    Module End: BAE0C000
    Hidden: Yes

    Module Name: C:\WINDOWS\system32\drivers\kmixer.sys
    Service Name: kmixer
    Module Base: ADFD1000
    Module End: ADFFC000
    Hidden: No

    ******************************************************************************************
    ******************************************************************************************
    No SSDT Hooks found

    ******************************************************************************************
    ******************************************************************************************
    No Kernel Hooks found

    ******************************************************************************************
    ******************************************************************************************
    No IRP Hooks found

    ******************************************************************************************
    ******************************************************************************************
    Ports:
    Local Address: COMPUTADORA.SERENITY:2869
    Remote Address: 192.168.0.1:1092
    Type: TCP
    Process: C:\WINDOWS\System32\SVCHOST.EXE
    State: CLOSE_WAIT

    Local Address: COMPUTADORA.SERENITY:NETBIOS-SSN
    Remote Address: 0.0.0.0:0
    Type: TCP
    Process: System
    State: LISTENING

    Local Address: COMPUTADORA:27015
    Remote Address: LOCALHOST:1029
    Type: TCP
    Process: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    State: ESTABLISHED

    Local Address: COMPUTADORA:27015
    Remote Address: 0.0.0.0:0
    Type: TCP
    Process: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    State: LISTENING

    Local Address: COMPUTADORA:5354
    Remote Address: 0.0.0.0:0
    Type: TCP
    Process: C:\Program Files\Bonjour\mDNSResponder.exe
    State: LISTENING

    Local Address: COMPUTADORA:1032
    Remote Address: 0.0.0.0:0
    Type: TCP
    Process: C:\WINDOWS\System32\alg.exe
    State: LISTENING

    Local Address: COMPUTADORA:1029
    Remote Address: LOCALHOST:27015
    Type: TCP
    Process: C:\Program Files\iTunes\iTunesHelper.exe
    State: ESTABLISHED

    Local Address: COMPUTADORA:9999
    Remote Address: 0.0.0.0:0
    Type: TCP
    Process: C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    State: LISTENING

    Local Address: COMPUTADORA:2869
    Remote Address: 0.0.0.0:0
    Type: TCP
    Process: C:\WINDOWS\System32\SVCHOST.EXE
    State: LISTENING

    Local Address: COMPUTADORA:MICROSOFT-DS
    Remote Address: 0.0.0.0:0
    Type: TCP
    Process: System
    State: LISTENING

    Local Address: COMPUTADORA:EPMAP
    Remote Address: 0.0.0.0:0
    Type: TCP
    Process: C:\WINDOWS\System32\SVCHOST.EXE
    State: LISTENING

    Local Address: COMPUTADORA.SERENITY:5353
    Remote Address: NA
    Type: UDP
    Process: C:\Program Files\Bonjour\mDNSResponder.exe
    State: NA

    Local Address: COMPUTADORA.SERENITY:1900
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\System32\SVCHOST.EXE
    State: NA

    Local Address: COMPUTADORA.SERENITY:138
    Remote Address: NA
    Type: UDP
    Process: System
    State: NA

    Local Address: COMPUTADORA.SERENITY:NETBIOS-NS
    Remote Address: NA
    Type: UDP
    Process: System
    State: NA

    Local Address: COMPUTADORA.SERENITY:123
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\System32\SVCHOST.EXE
    State: NA

    Local Address: COMPUTADORA:1900
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\System32\SVCHOST.EXE
    State: NA

    Local Address: COMPUTADORA:1038
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\System32\SVCHOST.EXE
    State: NA

    Local Address: COMPUTADORA:123
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\System32\SVCHOST.EXE
    State: NA

    Local Address: COMPUTADORA:56324
    Remote Address: NA
    Type: UDP
    Process: C:\Program Files\Bonjour\mDNSResponder.exe
    State: NA

    Local Address: COMPUTADORA:4500
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\System32\LSASS.EXE
    State: NA

    Local Address: COMPUTADORA:3776
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\ehome\mcrdsvc.exe
    State: NA

    Local Address: COMPUTADORA:1030
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\System32\spoolsv.exe
    State: NA

    Local Address: COMPUTADORA:1025
    Remote Address: NA
    Type: UDP
    Process: C:\Program Files\Bonjour\mDNSResponder.exe
    State: NA

    Local Address: COMPUTADORA:500
    Remote Address: NA
    Type: UDP
    Process: C:\WINDOWS\System32\LSASS.EXE
    State: NA

    Local Address: COMPUTADORA:MICROSOFT-DS
    Remote Address: NA
    Type: UDP
    Process: System
    State: NA

    ******************************************************************************************
    ******************************************************************************************
    No hidden files/folders found

  3. #43
    Emeritus- Malware Team
    Join Date
    Oct 2008
    Location
    Cornwall, UK
    Posts
    592

    Default

    Hello!

    Thanks for you help. I hope your real life problems were easier to fix then this piece of malware has been.
    You are welcome. I am truly sorry for the delay. Yes it was easily solved.

    The system is running mostly normal. The restore from backup utilities won't load anymore. I don't know if that was the virus or something that got hosed while trying to remove it.
    That could be the case.

    I noticed that you had combofix send a sample of the infected file out for analysis. Who exactly gets the file and which utility will be updated to kill it in the future? It is a bit unnerving that at least three different antivirus programs failed to detect this thing.
    Thes files will go to the author of Combofix so he can add them to Combofix. Some files also be shared with antivirus companies. Well no antivirus program is 100% secure unfornately.


    I'm ready to format and start over.
    If you want to do this i fully understand. Sometimes it is best way. let me know what you want to do?


    Run CFScript


    • Close any open browsers.
    • Open Notepad by click start
    • Click Run
    • Type notepad into the box and click enter
    • Notepad will open
    • Copy and Paste everything from the Code box into Notepad:



    Code:
    File::
    C:\FOUND.007
    c:\windows\system32\geyekrjwmeoxta.dll
    c:\windows\system32\geyekrornmbpxe.dll
    c:\windows\system32\geyekrnrndxrqt.dat
    c:\windows\system32\geyekrxfenxvmc.dll
    c:\windows\system32\geyekrapjdskvl.dat
    c:\windows\system32\geyekrbuhylhmn.dll
    c:\windows\system32\drivers\geyekrtivmlkya.sys
    
    Driver::
    geyekrttvogrql
    
    Registry::
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\geyekrttvogrql]
    
    RegLockDel::
    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\geyekrttvogrql]
    • Save this as CFScript.txt, in the same location as ComboFix.exe (on your desktop)

    • Refering to the picture below, drag CFScript into ComboFix.exe

    • When finished, it shall produce a log for you at C:\ComboFix.txt



    NOTE: Do not mouseclick combofix's window whilst it's running. That may cause it to stall it.

    Next Reply

    Please reply with:

    • ComboFix log (found at C:\Combofix.txt)
    • New HijackThis log
    MRU Master of Malware Removal University

    Member of UNITE and ASAP

  4. #44
    Member
    Join Date
    Aug 2009
    Posts
    32

    Default

    I decided to go with the format and reinstall of Windows. This thing has been too resistant to treatment for me not to always be wondering if we got it all.

    I've done the format (not the quick format) and used the restore disks to get it back to the original factory condition. Now I'm working

    on the windows updates to get all the service packs and security patches in place.

    Thank you for your help. I hope the samples from the last combofix run are enough to crack that thing and get the fixes built in to all the anti malware programs out there.

    Can you recommend a good package of security programs to prevent this from happening again? The AVG/ Spybot combo I was using wasn't up to the task.

    John

  5. #45
    Emeritus- Malware Team
    Join Date
    Oct 2008
    Location
    Cornwall, UK
    Posts
    592

    Default

    Re-format and Reinstall

    I'll respect you decision to do a Re-format and Reinstall.

    Please make sure that you know what to do before beginning the operation.

    Here are a few links that propably help:

    When should I re-format? How should I reinstall?
    Windows XP Clean install


    Then there are a couple of things you should do immediately after installing Windows and before surfing the net.


    • General Security and Computer Health
      Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.
    • Set correct settings for files
      • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
      • Under Hidden files and folders if necessary select Do not show hidden files and folders.
      • If unchecked please check Hide protected operating system files (Recommended)
      • If necessary check Display content of system folders
      • If necessary Uncheck Hide file extensions for known file types.
      • Click OK

    • Make sure that you keep your antivirus updated
      New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
      NOTE: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.

      Here are few FREE alternatives:

    • Install and use a firewall with outbound protection
      The Windows firewall only monitors incoming traffic, NOT outgoing. Using a software firewall in its default configuration to replace the Windows firewall greatly reduces the risk of your computer being hacked. Make sure your firewall is always enabled while your computer is connected to the internet.
      NOTE: You should only have one firewall installed at a time. Having more than one firewall installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.

      Here are few FREE alternatives:
    • Security Updates for Windows, Internet Explorer & Microsoft Office
      Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
      NOTE: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
    • Update Non-Microsoft Programs
      Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.
    • Make Internet Explorer More Secure
      You are using Internet Explorer v. 7. Therefore please read and follow the recommendations at this SITE




    Recommended Programs

    I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.


    • WinPatrol
      As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
    • SpywareBlaster
      SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
    • Malwarebytes' Anti-Malware
      Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. Here are two tutorials: Malwarebytes' Anti-Malware Setup Guide and Malwarebytes' Anti-Malware Scanning Guide.
    • Hosts File
      For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
    • Use an alternative Internet Browser
      Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:Firefox or Opera




    Finally I am trying to make one point very clear. It is ABSOLUTELY ESSENTIAL to keep all of your security programs up to date.

    Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints >Malware Complaints<. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.


    I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

    Happy surfing and stay clean!

    Bio-Hazard
    MRU Master of Malware Removal University

    Member of UNITE and ASAP

  6. #46
    Member
    Join Date
    Aug 2009
    Posts
    32

    Default

    Thanks again for your help.

  7. #47
    Emeritus- Malware Team
    Join Date
    Oct 2008
    Location
    Cornwall, UK
    Posts
    592

    Default

    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    MRU Master of Malware Removal University

    Member of UNITE and ASAP

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