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Thread: spybot shutsdown pc everytime it scans

  1. #1
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    Default spybot shutsdown pc everytime it scans

    hi

    spybot shutsdown my pc everytime i run a scan. i cant even check any logs cos it never completes a scan.
    i tryed using spybot in safe mode, checked the FAQs, forums & a topic in this thread called "Spy's Restarting My PC" but still came out empty handed.

    can someone please help me?

  2. #2
    Senior Member
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    Default

    Hello,

    Which version of Spybot do you run?
    Do you have installed the latest updates?

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
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    Default

    hi sandra

    thanks for the reply i have the latest version & updates obviously...its always set to download the latest updates on startup.

    Spybot Search & Destroy 1.4
    Last Detection Update: 2005-11-11

    thanks

    dave

  4. #4
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    Default

    please i need help, here's my hijackthis! log

    Logfile of HijackThis v1.99.1
    Scan saved at 3:08:05 AM, on 18/11/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\tinySpell\tinyspell.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\user\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dictionary.reference.com/wordoftheday
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://google.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://google.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [tinySpell] C:\Program Files\tinySpell\tinyspell.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Save Flash - res://C:\Program Files\Flash Saving Plugin\FlashSButton.dll/210
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\Flash Saving Plugin\FlashSButton.dll (HKCU)
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
    O16 - DPF: {2873FCBD-7894-4814-8502-8EF052C643D4} (TypingMaster Intra) - http://online2.typingmaster.com/itutor/TMIntra.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1128960718364
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = bigpond.net
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = bigpond.net
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

  5. #5
    Security Expert-Emeritus
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    Default

    Hi

    I don't see anything amiss (out of place)
    Could you try checking for problems after setting SSD to do a spyware scan only please.

  6. #6
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    Default

    how do i set it to do a spyware scan only?
    when i click "check for problems" button it doesnt give me a choice of different scan types & i couldnt find anything like that in the settings.. :(

  7. #7
    Security Expert-Emeritus
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    Oct 2005
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    Default

    Hi

    There are a couple way's, once in advanced mode > tools > file sets
    Or when we first open SSD to the left click the bar just above
    search and destroy then near the top use the arrow drop down next to "file sets"

    Let us know what happens please

  8. #8
    Member of Team Spybot tashi's Avatar
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    Default

    Due to lack of a response this topic will be archived.
    If you need the topic reopened please pm your volunteer helper.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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