"Total Security" installed automatically

[Dragaodacampineira]

Hi, there!
I was googling for a good free av program and went to a fake webpage that installed automatically this so-called "Total Security". Since this happened, the system started to behave erratically: sometimes no executable runs (not even the Notepad), sometimes they do; there are tons of pop-ups, balloons with security warnings, and "Total Security" opens time to time for "system scans". The desktop wallpaper was replaced by a charming text "warning" that i'm "in danger" because my "computer is infected with spyware!"...
I dowloaded HJT and created a log int the Safe Mode. Can you help me? Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:07:00, on 27/8/2001
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Le Robert\Le Petit Robert\prhyper.exe
C:\Documents and Settings\WindowsXP\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: &iG - {7EEF1E3D-FD97-4401-BCDB-5827F2D11709} - C:\ARQUIV~1\IG\igshop.dll (file missing)
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &iG - {7EEF1E3D-FD97-4401-BCDB-5827F2D11709} - C:\ARQUIV~1\IG\igshop.dll (file missing)
O4 - HKLM\..\Run: [Eac_Download] C:\Arquivos de programas\Arquivos comuns\eAcceleration\download.exe -k
O4 - HKLM\..\Run: [Sysres] C:\ARQUIV~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [regtmlp] C:\ARQUIV~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Arquivos de programas\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [KAZAA] C:\Arquivos de programas\Kazaa\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [HotVideo_br] c:\program files\dialers\hotvideo_br\hotvideo_br.exe /noconnect
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [odby] C:\WINDOWS\odb.exe
O4 - HKLM\..\Run: [netc] C:\WINDOWS\svc.exe
O4 - HKLM\..\Run: [lsass] C:\WINDOWS\lsass.exe
O4 - HKLM\..\Run: [UpdateWin] C:\WINDOWS\System32\2052t.exe
O4 - HKLM\..\Run: [13843124] C:\Documents and Settings\All Users\Dados de aplicativos\13843124\13843124.exe
O4 - HKLM\..\RunServices: [UpdateWin] C:\WINDOWS\System32\2052t.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\WINDOW~1\CONFIG~1\Temp\DELDIR0.EXE" "C:\Arquivos de programas\McAfee\McAfee Shared Components\Guardian\"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [UltraDiscador iBest] "C:\Arquivos de programas\UltraDiscador iBest\autoupdate.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Le Petit Robert Hyperappel] C:\Arquivos de programas\Le Robert\Le Petit Robert\prhyper.exe
O4 - HKCU\..\Run: [UpdateWin] C:\WINDOWS\System32\2052t.exe
O4 - HKCU\..\RunServices: [UpdateWin] C:\WINDOWS\System32\2052t.exe
O4 - HKUS\S-1-5-21-1202660629-1708537768-2146889571-1003\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1202660629-1708537768-2146889571-1003\..\Run: [UltraDiscador iBest] "C:\Arquivos de programas\UltraDiscador iBest\autoupdate.exe" (User '?')
O4 - HKUS\S-1-5-21-1202660629-1708537768-2146889571-1003\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1202660629-1708537768-2146889571-1003\..\Run: [Le Petit Robert Hyperappel] C:\Arquivos de programas\Le Robert\Le Petit Robert\prhyper.exe (User '?')
O4 - HKUS\S-1-5-21-1202660629-1708537768-2146889571-1003\..\Run: [UpdateWin] C:\WINDOWS\System32\2052t.exe (User '?')
O4 - HKUS\S-1-5-21-1202660629-1708537768-2146889571-1003\..\RunServices: [UpdateWin] C:\WINDOWS\System32\2052t.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Arquivos de programas\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\MSMSGS.EXE
O9 - Extra button: Barra do iG - {FD1672E0-AE0D-465B-B345-F7B0944A121D} - C:\ARQUIV~1\IG\igshop.dll (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

--
End of file - 4629 bytes

[katana]

Please note that all instructions given are customised for this computer only,
the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

1. Please Read All Instructions Carefully
2. If you don't understand something, stop and ask! Don't keep going on.
3. Please do not run any other tools or scans whilst I am helping you
4. Failure to reply within 5 days will result in the topic being closed.
5. Please continue to respond until I give you the "All Clear"
   (Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly

Some of the logs I request will be quite large, You may need to split them over a couple of replies.

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
----------------------------------------------------------------------------------------

Your log shows quite a high level of infection, which Antivirus are you using ?

Platform: Windows XP (WinNT 5.01.2600)

Is there a reason that you have never updated XP ?


Please run the MGA Diagnostic Tool and post back the report it creates:

• Download MGADiag to your desktop.
• Double-click on MGADiag.exe to launch the program
• Click "Continue"
• Ensure that the "Windows" tab is selected (it should be by default).
• Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
• Paste the MGA Diagnostic Report back here in your next reply.

Download and Run RSIT

• Please download Random's System Information Tool by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open:
  
  • log.txt will be opened maximized.
  • info.txt will be opened minimized.
• Please post the contents of both log.txt and info.txt.
  ( They can also be found in the C:\RSIT folder )

[katana]

Due to inactivity, this thread will now be closed.

Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.