Please, I need help getting rid of the Virtumonde.dll trojan I have aquired on my computer.
Please, I need help getting rid of the Virtumonde.dll trojan I have aquired on my computer.
Hello,
Please see this forum's FAQ, "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)
Then start a new topic providing the HJT log, and I will close this one as helpers look for threads without a response.
Regards.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Tashi,
I have read the BEFORE you POST , and could you please tell me what the HJT log is? And where do I find it?:
Hello djtchrroberts,
Are you sure you read the complete FAQ?
http://forums.spybot.info/showpost.p...50&postcount=2
Part of post #2 in that topic.
HJT Logs
Click here to download Trend Micro HJTInstall.exe
- Save HJTInstall.exe to your desktop.
- Doubleclick on the HJTInstall.exe icon on your desktop.
- By default it will install to C:\Program Files\Trend Micro\HijackThis .
- Click on Install.
- It will create a HijackThis icon on the desktop.
- Once installed, it will launch Hijackthis.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log (no attachments) into your (Click --> ) own new topic Please provide only the one log until a helper responds, thanks.
- DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
- DO NOT have Hijackthis fix anything yet. Most of what HJT lists will be harmless or even required by your Operating System, a helper will guide you.
- If the infection prevents HJT from running, please start a topic anyway and make note of the situation.
Hope that helps.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Tashi,
I had read it, however, between my minimal compters skills, reading it days ago, and it was out of conext for me, it did not make sense. Today it does. I have started a new post and included my HJT log.
Thank you for your patience and assistance
Cheers.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016