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Thread: help with Virtumonde.dll

  1. #1
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    Default help with Virtumonde.dll

    Please, I need help getting rid of the Virtumonde.dll trojan I have aquired on my computer.

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello,

    Please see this forum's FAQ, "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start a new topic providing the HJT log, and I will close this one as helpers look for threads without a response.

    Regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Smile What is the HJT log?

    Tashi,

    I have read the BEFORE you POST , and could you please tell me what the HJT log is? And where do I find it?:

  4. #4
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    Hello djtchrroberts,

    Quote Originally Posted by djtchrroberts View Post
    Tashi,

    I have read the BEFORE you POST , and could you please tell me what the HJT log is? And where do I find it?:
    Are you sure you read the complete FAQ?
    http://forums.spybot.info/showpost.p...50&postcount=2

    Part of post #2 in that topic.
    HJT Logs

    Click here to download Trend Micro HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log (no attachments) into your (Click --> ) own new topic Please provide only the one log until a helper responds, thanks.


    • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
    • DO NOT have Hijackthis fix anything yet. Most of what HJT lists will be harmless or even required by your Operating System, a helper will guide you.
    • If the infection prevents HJT from running, please start a topic anyway and make note of the situation.


    Hope that helps.

    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
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    Default Before you Post

    Tashi,

    I had read it, however, between my minimal compters skills, reading it days ago, and it was out of conext for me, it did not make sense. Today it does. I have started a new post and included my HJT log.

    Thank you for your patience and assistance

  6. #6
    Member of Team Spybot tashi's Avatar
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    Cheers.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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