infected by SHeur2.AMIT

[jrandydavis]

I believe I was infected by a Trojan in a well-disguised, legit-looking email a few months ago. AVG detected it, but the scan didn’t finish, and I’ve had problems on and off ever since. AVG identified SHeur2.AMIT, and said it was located in
C:\$Recycle.Bin\S-1-5-21-637294651-406663752-3874831784-1001\$RGSLRSN.exe
And
C:\$Recycle.Bin\S-1-5-21-637294651-406663752-3874831784-1001\$RQ2SNDZ.exe

My computer is running slower, locks up, and Firefox just freezes a few times per day.
My computer doesn’t recognize my zip drives or external back-up drives anymore (states “This folder is empty”) so I can’t back-up anything. I have backed-up my documents since the infection, so I assume that I need to copy over them once I recover my computer again.
Below is the HiJackThis report


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:29:47 PM, on 8/22/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Windows\System32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\acrotray.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\alg.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
c:\Program Files\Java\jre1.6.0\bin\java.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [CCUTRAYICON] "C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe AcStd7_1_0 -reboot 1
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-637294651-406663752-3874831784-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Auto run of VideoCam Suite 1.0.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\System32\bgsvcgen.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 15763 bytes




I disabled AVG scanning and ran Kaspersky Online Scanner, though my computer wouldn’t finish it, it found nothing that it did scan. The AVG scan history looks like this if it matters-

"Scheduled scan";"8/22/2009, 1:00 PM";"The scan log is corrupted (scan has not finished properly)
"Scheduled scan";"8/16/2009, 1:00 PM";"The scan log is corrupted (scan has not finished properly)
"Scheduled scan";"8/12/2009, 1:00 PM";"8/12/2009, 2:39 PM";"845778"
"Scan whole computer";"8/6/2009, 11:14 PM";"8/7/2009, 12:19 AM";"631701"
"Scheduled scan";"8/2/2009, 1:00 PM";"The scan log is corrupted (scan has not finished properly)
"Scheduled scan";"7/25/2009, 1:00 PM";"The scan log is corrupted (scan has not finished properly)
"Scheduled scan";"7/12/2009, 1:00 PM";"The scan log is corrupted (scan has not finished properly)
"Scheduled scan";"7/5/2009, 1:00 PM";"The scan log is corrupted (scan has not finished properly)
"Scheduled scan";"7/1/2009, 1:01 PM";"The scan log is corrupted (scan has not finished properly)
"Scan whole computer";"6/30/2009, 9:55 PM";"The scan log is corrupted (scan has not finished properly)
"Scan whole computer";"6/22/2009, 2:28 PM";"The scan log is corrupted (scan has not finished properly)
"Scan whole computer";"6/21/2009, 10:15 PM";"6/21/2009, 11:17 PM";"617788"
"Scheduled scan";"6/21/2009, 1:00 PM";"The scan log is corrupted (scan has not finished properly)
"Scan whole computer";"6/20/2009, 6:13 PM";"6/20/2009, 7:08 PM";"617930"


I have downloaded the following programs, and am ready to go:

ATF Cleaner
ERUNT
HijackThis

And I’m ready to provide whatever information that is needed to assist the volunteer who can help me. Thank you,
Randy Davis

[Bio-Hazard]

Hello and Welcome to forums!

My name is Bio-Hazard and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

• I will be working on your Malware issues this may or may not solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• I f you don't know or understand something please don't hesitate to ask.
• Please DO NOT run any other tools or scans whilst I am helping you.
• It is important that you reply to this thread. Do not start a new topic.
• Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
• Absence of symptoms does not mean that everything is clear.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

No Reply Within 4 Days Will Result In Your Topic Being Closed!!




----------------------------------------------------------
Please note: Due to the restrictions on Vista, all tools should be started by Right-Click ---> Run As Administrator
----------------------------------------------------------



STEP 1

Download DDS

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop from:

Link 1
Link 2

Please disable any anti-malware program that will block scripts from running before running DDS.

• Double-Click on dds.scr and a command window will appear. This is normal.
• Shortly after two logs will appear:
  
  • DDS.txt
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

STEP 2


RootRepeal - Rootkit Detector

• Download RootRepeal from the following location and save it to your desktop.
  
  • Link 1
  • Link 2
  • Link 3
  
  
• Unzip it to your Desktop
• Double click RootRepeal.exe to start the program
• Click on the Report tab at the bottom of the program window
• Click the Scan button
• In the Select Scan dialog, check:
  
  • Drivers
  • Files
  • Processes
  • SSDT
  • Stealth Objects
  • Hidden Services
  • Shadow SSDT
  
  
• Click the OK button
• Check the box for your main system drive (Usually C:\), and Click OK to start the scan
  
  The scan can take some time. DO NOT run any other programs while the scan is running
• When the scan is complete, the Save Report button will become available
• Click this and save the report to your Desktop as RootRepeal.txt
• Go to File, then Exit to close the program

Next Reply

Please reply with:

• DDS.txt
• Attach.txt
• RootRepeal.txt

[jrandydavis]

Bio-Hazard-
Thank you for your help and clear instructions.
Below are the 2 logs from your first set of instructions-
I tried running RootRepeal 3 times. Every time at about 20 minutes in, a tiny dialog box pops up which has nothing in it (it shows thru to my background color) The program won't let me touch any buttons on it (the dialog window flashes when I do) so i click around in the box until I hit something, and the box closes. But then so does the RootRepeal program. I don't know how to remedy the incomplete scan.
Thank you!

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 1/4/2008 9:49:06 AM
System Uptime: 8/26/2009 11:44:08 AM (4 hours ago)

Motherboard: Dell Inc. | | 0TP406
Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz | CPU | 2992/1333mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 283 GiB total, 184.544 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 5.228 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP694: 7/30/2009 3:00:21 AM - Windows Update
RP695: 7/31/2009 1:37:53 PM - Windows Update
RP696: 8/1/2009 4:28:30 PM - Scheduled Checkpoint
RP697: 8/2/2009 7:51:06 PM - Scheduled Checkpoint
RP698: 8/3/2009 2:12:13 PM - Windows Update
RP699: 8/4/2009 9:32:13 AM - Scheduled Checkpoint
RP700: 8/5/2009 12:00:03 AM - Scheduled Checkpoint
RP701: 8/6/2009 9:13:07 AM - Scheduled Checkpoint
RP702: 8/7/2009 12:02:43 AM - Windows Update
RP703: 8/8/2009 12:13:22 AM - Scheduled Checkpoint
RP704: 8/9/2009 9:24:44 AM - Scheduled Checkpoint
RP705: 8/10/2009 8:57:31 AM - Scheduled Checkpoint
RP706: 8/10/2009 3:12:55 PM - Windows Update
RP707: 8/11/2009 9:01:07 AM - Scheduled Checkpoint
RP708: 8/12/2009 12:03:18 AM - Scheduled Checkpoint
RP709: 8/13/2009 12:00:07 AM - Scheduled Checkpoint
RP710: 8/13/2009 3:00:22 AM - Windows Update
RP711: 8/14/2009 12:00:13 PM - Scheduled Checkpoint
RP712: 8/15/2009 11:44:08 AM - Scheduled Checkpoint
RP713: 8/16/2009 8:18:13 AM - Windows Update
RP714: 8/17/2009 6:45:00 AM - Scheduled Checkpoint
RP715: 8/18/2009 9:04:03 AM - Windows Update
RP716: 8/19/2009 3:54:21 PM - Scheduled Checkpoint
RP717: 8/20/2009 8:31:39 PM - Windows Update
RP719: 8/20/2009 8:32:38 PM - Avg8 Update
RP721: 8/20/2009 8:33:50 PM - Avg8 Update
RP722: 8/21/2009 4:34:29 PM - Scheduled Checkpoint
RP723: 8/22/2009 3:00:22 AM - Windows Update
RP724: 8/22/2009 6:55:12 PM - Scheduled Checkpoint
RP727: 8/24/2009 6:47:26 AM - Scheduled Checkpoint
RP728: 8/24/2009 2:42:45 PM - Windows Update
RP729: 8/25/2009 7:21:02 AM - Scheduled Checkpoint
RP730: 8/25/2009 9:08:33 PM - Windows Update

==== Installed Programs ======================

ACT! 2000
Ad-Aware 2007
Adobe Acrobat 7.0 Standard
Adobe Acrobat 7.1.0 Standard
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Common File Installer
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Help Viewer CS3
Adobe PDF Library Files
Adobe Photoshop Elements 6.0
Adobe Premiere Elements 4.0
Adobe Premiere Elements 4.0 Templates
Adobe Reader 8.1.2
Adobe Setup
Adobe Soundbooth CS3
Adobe Soundbooth CS3 Codecs
Adobe Soundbooth CS3 Scores
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
Apple Mobile Device Support
Apple Software Update
AVG Anti-Rootkit Free
AVG Free 8.5
Bonjour
Browser Address Error Redirector
CA Nonprofit Forms
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Conexant D850 PCI V.92 Modem
Dell DataSafe Online
Dell Getting Started Guide
Dell Support Center (Support Software)
Digital Line Detect
Driver Detective
FileZilla Client 3.2.4.1
Google Desktop
Google SketchUp 7
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) PRO Network Connections 12.1.12.4
Intel(R) Viiv(TM) Software
IrfanView (remove only)
iTunes
Java(TM) 6 Update 12
Java(TM) SE Runtime Environment 6
LiveUpdate
Microsoft .NET Framework 3.5 SP1
Microsoft Flight Simulator X
Microsoft Office Standard Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Diagnostic Tool
Mozilla Firefox (3.5.2)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
Music, Photos & Videos Launcher
NetWaiting
Nonprofit Forms
NVIDIA Drivers
Product Documentation Launcher
QuickTime
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Premier
Roxio Creator Tools
Roxio EasyArchive
Roxio Express Labeler
Roxio MyDVD Premier
Roxio Update Manager
Safari
Skype™ 4.0
Sonic CinePlayer Decoder Pack
Spyware Doctor 6.0
User's Guides
VideoCam Suite
VideoCam Suite 1.0
Virtual Earth 3D (Beta)
Windows Media Player Firefox Plugin
Windows Mobile Device Center
Windows Mobile Device Center Driver Update
XPS MiniView Gadget

==== Event Viewer Messages From Past Week ========

8/26/2009 5:43:00 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
8/23/2009 5:24:34 PM, Error: Microsoft-Windows-SharedAccess_NAT [30013] - The DHCP allocator has disabled itself on IP address 169.254.11.70, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
8/22/2009 6:25:00 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avg8wd service.
8/22/2009 6:23:31 PM, Error: EventLog [6008] - The previous system shutdown at 6:17:28 PM on 8/22/2009 was unexpected.
8/21/2009 4:00:45 PM, Error: Microsoft-Windows-SharedAccess_NAT [34001] - The ICS_IPV6 failed to configure IPv6 stack.
8/19/2009 3:01:16 PM, Error: Microsoft-Windows-SharedAccess_NAT [31004] - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
8/19/2009 3:01:14 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.101 for the Network Card with network address 001D091E1F27 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
8/19/2009 2:59:22 PM, Error: Microsoft-Windows-SharedAccess_NAT [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.101, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.

==== End Of File ===========================




DDS (Ver_09-07-30.01) - NTFSx86
Run by J Randy Davis at 15:50:57.78 on Wed 08/26/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_12
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3069.2087 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Spyware *disabled* (Outdated) {48F2E28D-ED66-4646-9C11-B3055B0AF604}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Windows\System32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\acrotray.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Users\J Randy Davis\Desktop\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4080105
uWindow Title = Internet Explorer provided by Dell
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4080105
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\acrobat\AdobeUpdateManager.exe AcStd7_1_0 -reboot 1
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [NMSSupport] "c:\program files\common files\intel\inteldh\nms\support\IntelHCTAgent.exe" /startup
mRun: [CCUTRAYICON] "c:\program files\intel\inteldh\ccu\CCU_TrayIcon.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\sttray.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-ba7e-000000000002}\SC_Acrobat.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\autoru~1.lnk - c:\program files\panasonic\videocamsuite\VideoCamSuiteAutoStart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
AppInit_DLLs: c:\progra~1\google\google~2\goec62~1.dll,avgrsstx.dll c:\progra~1\google\google~2\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\jrandy~1\appdata\roaming\mozilla\firefox\profiles\aq14x3ve.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-6-21 130936]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-8-10 335240]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:\program files\adobe\photoshop elements 6.0\PhotoshopElementsFileAgent.exe [2007-9-10 124832]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-11 297752]
R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2007-2-12 208896]
R2 NMSCore;Intel(R) NMSCore;c:\program files\common files\intel\inteldh\nms\nmscore\NMSCore.exe [2007-6-27 317656]
R2 nmsunidr;UniDriver for NMS;c:\windows\system32\drivers\nmsunidr.sys [2007-2-18 5376]
R2 QualityManager;Intel(R) Quality Manager;c:\program files\intel\inteldh\intel media server\media server\bin\QualityManager.exe [2007-6-27 272600]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-6-21 348752]
R3 IntelDH;IntelDH Driver;c:\windows\system32\drivers\IntelDH.sys [2008-1-4 5632]
S3 DHTRACE;Intel(R) DHTrace Controller;c:\program files\common files\intel\inteldh\bin\DHTraceController.exe [2007-6-27 39640]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-1-4 29744]

=============== Created Last 30 ================

2009-08-25 21:10 2,048 a------- c:\windows\system32\tzres.dll
2009-08-25 18:18 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-25 18:18 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-22 22:29 <DIR> --d----- c:\program files\Trend Micro
2009-08-22 03:07 97,800 a------- c:\windows\system32\infocardapi.dll
2009-08-22 03:07 622,080 a------- c:\windows\system32\icardagt.exe
2009-08-22 03:07 105,016 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-08-22 03:07 43,544 a------- c:\windows\system32\PresentationHostProxy.dll
2009-08-22 03:07 37,384 a------- c:\windows\system32\infocardcpl.cpl
2009-08-22 03:07 11,264 a------- c:\windows\system32\icardres.dll
2009-08-22 03:07 781,344 a------- c:\windows\system32\PresentationNative_v0300.dll
2009-08-22 03:07 326,160 a------- c:\windows\system32\PresentationHost.exe
2009-08-22 03:01 96,760 a------- c:\windows\system32\dfshim.dll
2009-08-22 03:01 282,112 a------- c:\windows\system32\mscoree.dll
2009-08-22 03:01 41,984 a------- c:\windows\system32\netfxperf.dll
2009-08-22 03:00 158,720 a------- c:\windows\system32\mscorier.dll
2009-08-22 03:00 83,968 a------- c:\windows\system32\mscories.dll
2009-08-12 14:06 71,680 a------- c:\windows\system32\atl.dll
2009-08-12 14:06 160,256 a------- c:\windows\system32\wkssvc.dll
2009-08-12 14:06 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-08-12 14:06 91,136 a------- c:\windows\system32\avifil32.dll
2009-08-12 14:06 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-08-12 14:06 7,680 a------- c:\windows\system32\spwmp.dll
2009-08-12 14:06 4,096 a------- c:\windows\system32\msdxm.ocx
2009-08-12 14:06 4,096 a------- c:\windows\system32\dxmasf.dll
2009-08-12 14:06 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-08-12 14:06 43,520 a------- c:\windows\system32\msdxm.tlb
2009-08-12 14:06 18,432 a------- c:\windows\system32\amcompat.tlb

==================== Find3M ====================

2009-08-20 20:33 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-08-20 20:33 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-07-26 14:54 51,200 a------- c:\windows\inf\infpub.dat
2009-07-26 14:54 143,360 a------- c:\windows\inf\infstrng.dat
2009-07-26 14:54 86,016 a------- c:\windows\inf\infstor.dat
2009-07-18 09:06 827,904 a------- c:\windows\system32\wininet.dll
2009-07-18 09:01 78,336 a------- c:\windows\system32\ieencode.dll
2009-07-18 02:46 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-06-15 08:24 156,672 a------- c:\windows\system32\t2embed.dll
2009-06-15 08:20 72,704 a------- c:\windows\system32\fontsub.dll
2009-06-15 08:20 10,240 a------- c:\windows\system32\dciman32.dll
2009-06-15 05:52 289,792 a------- c:\windows\system32\atmfd.dll
2009-06-05 05:34 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-06-05 05:33 459,776 a------- c:\windows\apppatch\AcSpecfc.dll
2009-06-05 05:33 541,696 a------- c:\windows\apppatch\AcLayers.dll
2009-06-05 05:33 2,153,984 a------- c:\windows\apppatch\AcGenral.dll
2008-07-24 01:10 174 a--sh--- c:\program files\desktop.ini
2008-07-24 01:01 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-01-04 18:42 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 15:52:21.08 ===============

[Bio-Hazard]

Hello!

Sorry to hear you had problems RootRepeal. Lets try another scanner SysProt instead.

ATF-Cleaner

Please download ATF Cleaner by Atribune.

• Save it to your desktop
• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.
  
  If you use Firefox browser
• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
• Click Exit on the Main menu to close the program.

SysProt Antirootkit

Download SysProt Antirootkit from HERE (you will find it at the bottom of the page under attachments, or you can get it from one of the mirrors).

• Unzip it into a folder on your desktop.
• Double click Sysprot.exe to start the program.
• Click on the Log tab.
• In the Write to log box select the following items.
  
  • Process
  • Kernel Modules
  • SSDT
  • Kernel Hooks
  • Hidden Files
• At the bottom of the page slect
  
  • Hidden Objects Only
• Click on the Create Log button on the bottom right.
• After a few seconds a new window should appear.
• Select Scan Root Drive.
• Click on the Start button.
• When it is complete a new window will appear to indicate that the scan is finished.
• The log will be saved automatically in the same folder Sysprot.exe was extracted to.
• Open the text file and copy/paste the log here.

Kaspersky Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

• Please go to Kaspersky website and perform an online antivirus scan.
• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  
  • Spyware, Adware, Dialers, and other potentially dangerous programs
  • Archives
  
  
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply along with a fresh HijackThis log.

Logs/Information to Post in Next Reply

Please post the following logs/Information in your reply:

• SysProt log
• Kaspersky Log
• A fresh HijackThis Log ( after all the above has been done)
• A description of how your computer is behaving

[jrandydavis]

I ran ATF Cleaner and everything went as you described. I ran SysProt and got as far as clicking Create Log button in your instructions. then the program hung up and froze- I couldn't close or minimize or get to the icons on my desktop under the program window. It did produce the following logfile though. I had to do a hard restart to get back my computer. Then I tried Kaspersky again (i had tried several times already as noted in my first post) Same thing happens- it just comes to a halt at around 14% complete. The # of objects scanned doesn't change even though the clock still runs. I've let it run overnight twice and the same thing both times. Not sure what else I can try there. I clicked view report just to see if it caught anything before closing it and it shows nothing. Internet (firefox) still freezing up randomly. Sometimes I can close the program, sometimes a hard restart is required.
The HJT log is at the end.
Thank you,
Randy Davis

SysProt AntiRootkit v1.0.1.0
by swatkat

******************************************************************************************
******************************************************************************************

No Hidden Processes found

******************************************************************************************
******************************************************************************************
No Hidden Kernel Modules found

******************************************************************************************
******************************************************************************************
No SSDT Hooks found

******************************************************************************************
******************************************************************************************
No Kernel Hooks found

******************************************************************************************
******************************************************************************************
No hidden files/folders found





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:40 AM, on 8/27/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Windows\System32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\acrotray.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [CCUTRAYICON] "C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe AcStd7_1_0 -reboot 1
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-637294651-406663752-3874831784-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Auto run of VideoCam Suite 1.0.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\System32\bgsvcgen.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 15531 bytes

[jrandydavis]

I tried sysprot 2 more times and finally got thru the process, and it came up with this logfile-
I ran another HJT file just in case you need to see what it says after running sysprot.
Thank you!
Randy Davis


SysProt AntiRootkit v1.0.1.0
by swatkat

******************************************************************************************
******************************************************************************************

No Hidden Processes found

******************************************************************************************
******************************************************************************************
Kernel Modules:
Module Name: \SystemRoot\System32\Drivers\dump_dumpata.sys
Service Name: ---
Module Base: 8F9D8000
Module End: 8F9E3000
Hidden: Yes

Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys
Service Name: ---
Module Base: 8F9E3000
Module End: 8F9EB000
Hidden: Yes

Module Name: \??\C:\Windows\system32\Drivers\mchInjDrv.sys
Service Name: ---
Module Base: 9D5F6000
Module End: 9D5F7000
Hidden: Yes

******************************************************************************************
******************************************************************************************
SSDT:
Function Name: ZwCreateProcess
Address: 805B9282
Driver Base: 805B2000
Driver End: 805D5000
Driver Name: \SystemRoot\system32\drivers\PCTCore.sys

Function Name: ZwCreateProcessEx
Address: 805B9474
Driver Base: 805B2000
Driver End: 805D5000
Driver Name: \SystemRoot\system32\drivers\PCTCore.sys

Function Name: ZwTerminateProcess
Address: 805B8F32
Driver Base: 805B2000
Driver End: 805D5000
Driver Name: \SystemRoot\system32\drivers\PCTCore.sys

Function Name: ZwCreateUserProcess
Address: 805B967C
Driver Base: 805B2000
Driver End: 805D5000
Driver Name: \SystemRoot\system32\drivers\PCTCore.sys

******************************************************************************************
******************************************************************************************
No Kernel Hooks found

******************************************************************************************
******************************************************************************************
Hidden files/folders:
Object: C:\System Volume Information\MountPointManagerRemoteDatabase
Status: Access denied

Object: C:\System Volume Information\SPP
Status: Access denied

Object: C:\System Volume Information\tracking.log
Status: Access denied

Object: C:\System Volume Information\{1718f48e-8aad-11de-b862-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{1718f4b2-8aad-11de-b862-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{1718f4ec-8aad-11de-b862-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{1718f505-8aad-11de-b862-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{1718f50b-8aad-11de-b862-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{1718f511-8aad-11de-b862-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{4ca35062-8ea6-11de-822a-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{4ca3507f-8ea6-11de-822a-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{72f788ce-7aba-11de-bf04-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{7ed6afc0-8f83-11de-8c09-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{7ed6afe3-8f83-11de-8c09-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{7ed6b015-8f83-11de-8c09-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{7ed6b01d-8f83-11de-8c09-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{7ed6b042-8f83-11de-8c09-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{7ed6b070-8f83-11de-8c09-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{8c58a0ea-87f1-11de-9550-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{8c58a10f-87f1-11de-9550-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{8c58a13b-87f1-11de-9550-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e211f7-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e21213-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e2123c-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e21265-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e2128c-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e2171f-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e217a9-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e217ce-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e217f1-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e21806-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e2181d-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e2183e-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e2193d-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{c3e21945-7fcf-11de-8e72-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{d9fc211b-7cf0-11de-b13f-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\System Volume Information\{d9fc2133-7cf0-11de-b13f-001d091e1f27}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Access denied

Object: C:\Users\J Randy Davis\Documents\My Documents\Randy\µ a ß ? Symbols.doc
Status: Hidden

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl
Status: Access denied

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl
Status: Access denied

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl
Status: Access denied

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl
Status: Access denied

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTMsMpPsSession.etl
Status: Access denied









Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:49 AM, on 8/27/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Windows\System32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\acrotray.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Panasonic\VideoCamSuite\VideoCamSuiteAutoStart.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [CCUTRAYICON] "C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe AcStd7_1_0 -reboot 1
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-637294651-406663752-3874831784-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Auto run of VideoCam Suite 1.0.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\Windows\System32\bgsvcgen.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

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End of file - 15525 bytes