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Thread: 1.6.2.46 + latest updates - SEARCH now greyed out ?

  1. #1
    Junior Member
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    Aug 2009
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    Default 1.6.2.46 + latest updates - SEARCH now greyed out ?

    Happened on both PC (XP SP2) and laptop (SP3), going into Updates brings the window but the search button is greyed. After about a minute, the box just disappears,

    Anyone else have same issue ? Any fix for this (other than reinstall) ?

    Scanning still works fine.

    Thanks

  2. #2
    Junior Member
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    Aug 2009
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    Exclamation

    Bump - can someone address this please as I am unable to update either on my PC or laptop. Tried running on both today and simply starts update window, CPU goes up to about 50%, search option greyed, then windows closes. Like I say, this is on both Laptop AND PC, both of which started happening after updates about two weeks ago.

    Thank you

  3. #3
    Senior Member DougCuk's Avatar
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    Oct 2005
    Location
    London UK
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    Default

    Sounds like something is blocking internet access for the Spybot update program - SDUpdate.exe
    The most likely culprit would be a firewall or possibly some other security program.

    Do you get the same response running SDUpdate directly from the Spybot folder - as from inside the main program?

    As your problem started on two different computers at the same time is there something you have changed at that time - that would apply to both computers?

  4. #4
    Junior Member
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    Aug 2009
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    Default

    See my post on updating problems. have reinstalled Spybot 1.6.2 and all updates, scans etc now working properly with no application errors.

    This was probably down to running a cleaner whic screwed up Spybot settings.

    New behaviour is that - even though the SEARCH button still greyed out - it actually does now return either "no updates avaialble" or take you to the update location page.

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