I've already uninstalled the out-of-date version of Flash that was on my computer...I haven't installed the newest version yet. Just thought you should know. I didn't do anything to shockwave.

Here's the info log:


info.txt logfile of random's system information tool 1.06 2009-09-04 09:31:29

======Uninstall list======

HijackThis 2.0.2-->"C:\Documents and Settings\Mary\Desktop\HijackThis.exe" /uninstall

======Security center information======

AV: McAfee VirusScan (disabled)
FW: McAfee Personal Firewall (disabled)

======System event log======

Computer Name: BACK
Event Code: 10010
Message: The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM within the required timeout.

Record Number: 105
Source Name: DCOM
Time Written: 20090821071753.000000-300
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: BACK
Event Code: 10010
Message: The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM within the required timeout.

Record Number: 62
Source Name: DCOM
Time Written: 20090820073830.000000-300
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: BACK
Event Code: 240
Message: A request to suspend power was denied by OUTLOOK.EXE.

Record Number: 56
Source Name: Win32k
Time Written: 20090819210558.000000-300
Event Type: warning
User:

Computer Name: BACK
Event Code: 54
Message: Document Microsoft Word - Document9.doc was corrupted and has been deleted. The associated driver is: HP DeskJet 855C.

Record Number: 45
Source Name: Print
Time Written: 20090819202622.000000-300
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: BACK
Event Code: 240
Message: A request to suspend power was denied by WINWORD.EXE.

Record Number: 39
Source Name: Win32k
Time Written: 20090819182307.000000-300
Event Type: warning
User:

=====Application event log=====

Computer Name: BACK
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16762, faulting module helper.dll, version 4.0.0.0, fault address 0x0000c1b9.

Record Number: 16062
Source Name: Application Error
Time Written: 20081214192434.000000-360
Event Type: error
User:

Computer Name: BACK
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16762, faulting module helper.dll, version 4.0.0.0, fault address 0x0000c1b9.

Record Number: 16061
Source Name: Application Error
Time Written: 20081214185354.000000-360
Event Type: error
User:

Computer Name: BACK
Event Code: 1517
Message: Windows saved user BACK\Mary registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.


This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Record Number: 16055
Source Name: Userenv
Time Written: 20081214004853.000000-360
Event Type: warning
User: NT AUTHORITY\SYSTEM

Computer Name: BACK
Event Code: 1000
Message: Faulting application iexplore.exe, version 7.0.6000.16762, faulting module helper.dll, version 4.0.0.0, fault address 0x0000c1b9.

Record Number: 16054
Source Name: Application Error
Time Written: 20081214004750.000000-360
Event Type: error
User:

Computer Name: BACK
Event Code: 1002
Message: Hanging application iexplore.exe, version 7.0.6000.16762, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 16053
Source Name: Application Hang
Time Written: 20081214001533.000000-360
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%systemroot%\system32;%systemroot%;%systemroot%\system32\wbem;C:\Program Files\Common Files\Adaptec Shared\System;C:\Program Files\QuickTime\QTSystem
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 7, GenuineIntel
"PROCESSOR_REVISION"=0207
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip

-----------------EOF-----------------