Page 12 of 14 FirstFirst ... 2891011121314 LastLast
Results 111 to 120 of 136

Thread: Can't run HJT

  1. #111
    Senior Member
    Join Date
    Jul 2009
    Posts
    101

    Default

    I just noticed something. On the microsoft update page, you can view your update history. Everytime I shut down my computer it tells me there are updates to install, which it downloads, etc. and then shuts down like it should. I just looked at my update history, and the only updates that have not failed are 'windows malicious software removal tool'! All of the other updates (except for 4 dated 9/1/09) failed. That's 500 updates that have not worked! Is this the virus causing them to fail? How do I fix this?

  2. #112
    Senior Member
    Join Date
    Jul 2009
    Posts
    101

    Default

    I went backwards on the timeline, and the last day that windows updates were installed regularly was on July 16th, 2009. The next day has Explorer 8 failed, SP3 was cancelled, etc. From that point there were very very few updates that did not fail.

  3. #113
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Microsoft emailed me a link to their newsgroups and I have posted my problem on windows updates, but have no response yet.
    Hi,

    Since you have opened a topic at Microsoft forum I recommend we close topic here and you wait people there to reply. It's no use to have multiple topics open and I believe forum helpers there know more about windows updates functionality than I here
    Microsoft Windows Insider MVP 2016-2019
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #114
    Senior Member
    Join Date
    Jul 2009
    Posts
    101

    Default

    Should I get final instructions from you first to complete the virus removal?

  5. #115
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Hi,

    Logs didn't show any infection anymore so I'll give you instructions for cleaning the tools we used.

    Now lets uninstall ComboFix:
    • Click START then RUN
    • Now copy-paste Combofix3 /u in the runbox and click OK


    Next we remove all used tools.


    • Double-click OTM.exe.
    • Click the CleanUp! button.
    • Select Yes when the
      Begin cleanup Process?
      prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTM attempting to contact the internet, please allow it to do so.
    Microsoft Windows Insider MVP 2016-2019
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  6. #116
    Senior Member
    Join Date
    Jul 2009
    Posts
    101

    Default

    Here's what I would like to do. I would like to get the final instructions that you mentioned in post #97 after I download the new anti virus and firewall software. I will do that now, before I get the SP3 issue solved with microsoft. I assumed that the windows update problem was related to the virus issue, but I will work on their forum to get the update issue resolved there. Is that okay with you?

  7. #117
    Senior Member
    Join Date
    Jul 2009
    Posts
    101

    Default

    Sorry, you posted while I was typing... I'll follow your directions now.

  8. #118
    Senior Member
    Join Date
    Jul 2009
    Posts
    101

    Default

    My computer says it can't find 'Combofix3'

  9. #119
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    How is the ComboFix file on your desktop named?
    Microsoft Windows Insider MVP 2016-2019
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  10. #120
    Senior Member
    Join Date
    Jul 2009
    Posts
    101

    Default

    There are two Combofix exe's on my desktop. I could not get them to run so I renamed them. One is m1a2r3y4.exe and the other is hjkl1234.exe

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •