Hello!
Sometimes when programs dont fully uninstall. So let see if we can get rid of th Mcafee stuff.
Re-run OTM
- Double-click OTM.exe to run it.
- Paste the following code under the
area. Do not include the word Code.
Code:
:Services
McNASvc
:Files
C:\Program Files\Common Files\mcafee
c:\documents and settings\All Users\Application Data\Symantec(2)
c:\documents and settings\All Users\Application Data\McAfee
c:\documents and settings\All Users\Application Data\Symantec
c:\documents and settings\All Users\Application Data\Symantec(2)(3)
c:\documents and settings\All Users\Application Data\McAfee(4)
c:\documents and settings\All Users\Application Data\Symantec(4)
c:\documents and settings\All Users\Application Data\NortonInstaller(3)
c:\documents and settings\All Users\Application Data\McAfee(2)
c:\documents and settings\All Users\Application Data\NortonInstaller
:Commands
[emptytemp]
[Reboot]
- Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
- Push the large
button. - OTM may ask to reboot the machine. Please do so if asked.
- Copy everything in the Results window (under the green bar), and paste it in your next reply.
NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Logs/Information to Post in Next Reply
Please post the following logs/Information in your reply:
- OTM Log
- A fresh HijackThis Log ( after all the above has been done)
- A description of how your computer is behaving
