Win32.TDSS.rtk (Resolved)
I need some help with this particular issue. I am "the computer guy" to my friends. Those of you who have a truck will understand when you have friends who want to move. My friend brought over his PC. It was loaded with viruses/ spyware. I was able to remove all but Win32.TDSS.rtk. I can't get the PC to boot to safe-mode without BSOD. I have been reading forums on this issue. I can't get Combofix to run even though the file is originally saved as a different name. I can get spybot to run but it just detects the same files over and over again. They are cleaned and are then recreated again on restart. I have "windows updates" that are asking to be installed. I had the PC clean earlier and when I finally installed the updates is when the Win32.TDSS.rtk problem started. Now I have more updates being asked to be installed on shutdown. I have run Germ.exe, the app tells me "GMER has found system modification, which might have caused by ROOTKIT activity." I'm then asked to do an extended scan which confirms this. I have run Norton 2009, Avira and malwarebytes without any of them finding anything. Spybot is the only app which will find Win32.TDSS.rtk. Please help!
I forgot to put this in:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:36:01 AM, on 8/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Temp\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070713
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6070713
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/JOEMIL~1/LOCALS~1/Temp/msohtmlclip1/01/clip_image001.jpg
--
End of file - 9685 bytes
GMER 1.0.15.15077 [gmer.exe] - http://www.gmer.net
Rootkit scan 2009-08-27 08:56:21
Windows 5.1.2600 Service Pack 3
---- System - GMER 1.0.15 ----
Code 8957B1C0 ZwEnumerateKey
Code 89A75308 ZwFlushInstructionCache
Code 89A0D726 ZwSaveKey
Code 895803D6 ZwSaveKeyEx
Code 894A73CE IofCallDriver
Code 896383CE IofCompleteRequest
---- Kernel code sections - GMER 1.0.15 ----
.text ntkrnlpa.exe!IofCallDriver 804EF1A6 5 Bytes JMP 894A73D3
.text ntkrnlpa.exe!IofCompleteRequest 804EF236 5 Bytes JMP 896383D3
PAGE ntkrnlpa.exe!ZwFlushInstructionCache 805B6812 5 Bytes JMP 89A7530C
PAGE ntkrnlpa.exe!ZwEnumerateKey 80623FF0 5 Bytes JMP 8957B1C4
PAGE ntkrnlpa.exe!ZwSaveKey 80625264 5 Bytes JMP 89A0D72A
PAGE ntkrnlpa.exe!ZwSaveKeyEx 8062534A 5 Bytes JMP 895803DA
---- User code sections - GMER 1.0.15 ----
.text C:\WINDOWS\Explorer.EXE[1548] ntdll.dll!LdrLoadDll 7C9163C3 5 Bytes JMP 00C7000A
.text C:\WINDOWS\system32\SearchIndexer.exe[2716] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)
---- Devices - GMER 1.0.15 ----
Device \FileSystem\Fastfat \Fat A6D25D20
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)
---- Services - GMER 1.0.15 ----
Service C:\WINDOWS\system32\drivers\kbiwkmdvpumpaq.sys (*** hidden *** ) [SYSTEM] kbiwkmecitqlxo <-- ROOTKIT !!!
Service system32\drivers\UACwcesqnoeon.sys (*** hidden *** ) [DISABLED] UACd.sys <-- ROOTKIT !!!
---- Registry - GMER 1.0.15 ----
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo@start 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo@group file system
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo@imagepath \systemroot\system32\drivers\kbiwkmdvpumpaq.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\main
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\main@aid 10096
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\main@sid 0
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\main\delete
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\main\injector
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\main\injector@* kbiwkmwsp.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\main\tasks
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\modules
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\modules@kbiwkmrk.sys \systemroot\system32\drivers\kbiwkmdvpumpaq.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\modules@kbiwkmcmd.dll \systemroot\system32\kbiwkmjixgnwec.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\modules@kbiwkmlog.dat \systemroot\system32\kbiwkmvpeomtvp.dat
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\modules@kbiwkmwsp.dll \systemroot\system32\kbiwkmoptwbbfq.dll
Reg HKLM\SYSTEM\CurrentControlSet\Services\kbiwkmecitqlxo\modules@kbiwkm.dat \systemroot\system32\kbiwkmjyuhhlxj.dat
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@start 4
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@type 1
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@imagepath \systemroot\system32\drivers\UACwcesqnoeon.sys
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys@group file system
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@UACd
Reg HKLM\SYSTEM\CurrentControlSet\Services\UACd.sys\modules@UACc
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo@start 1
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo@type 1
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo@group file system
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo@imagepath \systemroot\system32\drivers\kbiwkmdvpumpaq.sys
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\main (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\main@aid 10096
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\main@sid 0
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\main\delete (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\main\injector (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\main\injector@* kbiwkmwsp.dll
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\main\tasks (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\modules (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\modules@kbiwkmrk.sys \systemroot\system32\drivers\kbiwkmdvpumpaq.sys
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\modules@kbiwkmcmd.dll \systemroot\system32\kbiwkmjixgnwec.dll
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\modules@kbiwkmlog.dat \systemroot\system32\kbiwkmvpeomtvp.dat
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\modules@kbiwkmwsp.dll \systemroot\system32\kbiwkmoptwbbfq.dll
Reg HKLM\SYSTEM\ControlSet002\Services\kbiwkmecitqlxo\modules@kbiwkm.dat \systemroot\system32\kbiwkmjyuhhlxj.dat
Reg HKLM\SYSTEM\ControlSet002\Services\UACd.sys@start 1
Reg HKLM\SYSTEM\ControlSet002\Services\UACd.sys@type 1
Reg HKLM\SYSTEM\ControlSet002\Services\UACd.sys@imagepath \systemroot\system32\drivers\UACwcesqnoeon.sys
Reg HKLM\SYSTEM\ControlSet002\Services\UACd.sys@group file system
Reg HKLM\SYSTEM\ControlSet002\Services\UACd.sys\modules (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\Services\UACd.sys\modules@UACd
Reg HKLM\SYSTEM\ControlSet002\Services\UACd.sys\modules@UACc
---- EOF - GMER 1.0.15 ----
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