Good. Now, let's see if you're able to create a few logs.
Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
- When done, DDS will open two (2) logs:
- DDS.txt
- Attach.txt
- Save both reports to your desktop. Post them back to your topic.
Please save this file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Attach the file to your post as an attachment.