i am able to drag files, from off of my F drive onto my desktop, and also my C drive.. just when it comes to downloading .exe or .rar files
i am able to drag files, from off of my F drive onto my desktop, and also my C drive.. just when it comes to downloading .exe or .rar files
Hi,
Please uninstall AVG, reboot and see if download problem still occurs. Some AVG users had similar problems in their Vista.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
hi blade,
im having trouble uninstalling and manually deleting AVG
when i do a regular uninstall through control panel - programs, it says:
Local machine: installation failed
Initialization:
Warning: Checking of state of the item file avgcsrvx.exe failed.
File opening failed. %FILE% = ""
Error 0xe001042c
Installation:
Error: Action failed for file avgfws8.exe: stopping service....
Error 0x8007041d
When i try and do a manual drag and drop into the recycle bin it's saying that
: " You need permission to perform this action "
and i keep clicking Try Again but no action happens.
Hi,
Re-enable UAC and try uninstalling thru control panel again (don't try any manual removing). If it still fails you need to get AVG removal tool and try to run it(probably need to download it using other system).
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
OOOOOOOOOOOOOOOOHHHHHHHHHHHHHH
MYYYYYYYYYYYYY!!!!
that was it! i deleted AVG 8.5 on windows vista i clicked run as administrator then deleted any traces of AVG 8.5.. I AM DONE with AVG. No more disappearing items off of my Hard Drive when i download them.. no viruses blocking my anti spyware/malware
Blade you have a special place in my heart forever im sorry im getting all mushy mush, but you really Saved Me its been a long and arduous 2 weeks of dealing with INSECURITY. i just wanna say (from the very top of my lungs) THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I'm very glad to hear that helped
There're some final steps left to follow.
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
A To disable the System Restore feature:
1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Uncheck any checkboxes listed for your hard drives.
7. Press OK.
B. Reboot.
C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 6. check any checkboxes listed for your hard drives.
Now lets uninstall ComboFix:
- Click START then RUN
- Now copy-paste "c:\users\mike\Desktop\SnaPPLe.exe" /u in the runbox and click OK
Next we remove all used tools.
Please download OTC and save it to desktop.
- Double-click OTC.exe.
- Click the CleanUp! button.
- Select Yes when the
Begin cleanup Process?
prompt appears.- If you are prompted to Reboot during the cleanup, select Yes.
- The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
- hosts file:
- Every version of windows has a hosts file as part of them.
- In a very basic sense, they are used to locate webpages.
- We can customize a hosts file so that it blocks certain webpages.
- However, it can slow down certain computers.
- This is why using a hosts file is optional!!
Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
- Click the start button (at the lower left hand corner of your screen)
- Click run
- In the dialog box, type services.msc
- hit enter, then locate dns client
- Highlight it, then double-click it.
- On the dropdown box, change the setting from automatic to manual.
- Click ok
- Get Anti Virus Software (if you haven't replaced AVG yet) and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
Antivir
Avast!
Good commercial ones are from:
Kaspersky and
ESET
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.
Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.