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Thread: Help With Malware(may be rootkit) removal

  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    12

    Default Help With Malware(may be rootkit) removal

    Hello,

    I 'm looking for help, i think i 've got a malware.

    when i'm trying to install spybot, HJT the permisson file is altered and i have this message
    "windows cannot acces the specified device, path or files, you may not have the appropriate permisson to acces this file"
    so i cannot supplie a log from HJT.

    somone can help me to resolve this issue please

  2. #2
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi aloukar

    Please save this file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #3
    Junior Member
    Join Date
    Sep 2009
    Posts
    12

    Default

    hey shaba

    I'm sorry but i have open 2 thread, the second is there http://forums.spybot.info/showthread.php?t=51835

    i get some help from ken545 but this rootki is very nasty, when i start windows xp i'm pretty sure the rootkit start first and set him up before the explorer.exe

  4. #4
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    So then you will be continuing with ken and I will close this one
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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