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Thread: My machine is infected!

  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    2

    Unhappy My machine is infected!

    Hi there,

    I recently started noticing that when I searched in google (and just about every other popular search engine) and clicked on one of the links, it would divert me to another website.

    I continued to search the web for answers and read a few forums and found that I might be infected with a virus/malware. I tried running Spybot as well as Malwarebytes Anti MalWare and both gave me the error message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissons to access the item."

    Further searches confirmed that this was a virus and I tried using the guide posted at http://forums.spybot.info/showthread.php?t=50194. This did not solve the problem.

    I then tried to uninstall Spybot which it successfully did but the file SpybotSD.exe remained and I have not been able to delete the file, even though I have tried to force delete it using FileASSASSIN from MalwareBytes.

    I finally resorted to posting a message on here. After reading the FAQ before posting this, I read that I needed to install HijackThis. I have attempted to do this and it installs and runs after it is installed and when I select "Do a system scan and create a log file, I see the scan taking place but the program then ends prematurely and no log file is saved. Then if I try run it again, I get the message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissons to access the item.".

    Can anyone please give me a hand with this problem. Thanks.

    Please note: I have logged into Safe Mode with Networking and logged in as the Administrator.

  2. #2
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Hello,

    Please save this file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Sep 2009
    Posts
    2

    Default

    Hi, I had no response for like 3 days and my machine is a vital tool to my every day life. I could not wait any longer so I reinstalled Windows, thus eliminating the problem.

    Thanks anyway.

  4. #4
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Ok. Thanks for letting us know.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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