weird problems

**middleman** · 2009-09-11, 03:13

Hello,
Have started having some weird problems.
Unable to download/install windows updates, random wireless disconnections(then seaming to be connected to networks that don't exist), as well as some weird "settings changes", slowing system etc.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:11:53 AM, on 11/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
d:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\locator.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
d:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
d:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\David\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iinet.net.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iinet.net.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iinet.net.au/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: (no name) - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - (no file)
O4 - HKLM\..\Run: [avast!] d:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [COMMUNICATOR] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" /silentRetrials /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\David\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/...?1216046145406
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5483.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1241266142562
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1240813314640
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9975 bytes

Thanks

**ken545** · 2009-09-17, 23:40

Hello middleman

Welcome to Safer Networking.

Please read Before You Post
That said, All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

Please download RootRepeal one of these locations and save it to your desktop
Here
Here
Here

Open on your desktop.
Click the tab.
Click the button.
Check just these boxes:
Push Ok
Check the box for your main system drive (Usually C:, and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your post.

Download DDS by sUBs from one of the following links. Save it to your desktop.

DDS.com
DDS.scr
DDS.pif
Double click on the DDS icon, allow it to run.
A small box will open, with an explaination about the tool. No input is needed, the scan is running.
Notepad will open with the results, click no to the Optional_Scan
Follow the instructions that pop up for posting the results.
Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control Here

**middleman** · 2009-09-18, 02:53

Thank you for your help!.

ROOTREPEAL (c) AD, 2007-2009
==================================================
Scan Start Time: 2009/09/18 08:44
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xA9A6F000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBADCA000 Size: 8192 File Visible: No Signed: -
Status: -

Name: hiber_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\hiber_WMILIB.SYS
Address: 0xBAE28000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA95B3000 Size: 49152 File Visible: No Signed: -
Status: -

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc06b8

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc0574

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc0a52

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc014c

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc064e

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc008c

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc00f0

#: 177 Function Name: NtQueryValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc076e

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc072e

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\Drivers\aswSP.SYS" at address 0xa9bc08ae

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\ewido anti-spyware 4.0\guard.sys" at address 0xbaf87812

==EOF==

DDS (Ver_09-07-30.01) - FAT32x86
Run by David at 8:50:29.06 on Fri 18/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1526.828 [GMT 8:00]

AV: avast! antivirus 4.8.1351 [VPS 090917-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
d:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\locator.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\David\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.au/
uDefault_Page_URL = hxxp://www.iinet.net.au/
mDefault_Page_URL = hxxp://www.iinet.net.au/
mStart Page = hxxp://www.iinet.net.au/
uInternet Settings,ProxyOverride = <local>;*.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {AE7CD045-E861-484f-8273-0445EE161910} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
EB: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [avast!] d:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LaunchApp] Alaunch
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Acer ePresentation HPD] c:\acer\empowering technology\epresentation\ePresentation.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Convert selected links to Adobe PDF
IE: Convert selected links to existing PDF
IE: Convert selection to Adobe PDF
IE: Convert selection to existing PDF
IE: Convert to Adobe PDF
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1216046145406
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1241266142562
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1240813314640
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
TCP: {0590E06E-4443-40C7-9E04-34675F41B48E} = 192.168.0.1
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Notification Packages = scecli scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\david\applic~1\mozilla\firefox\profiles\no2z4utk.default\
FF - component: c:\documents and settings\david\application data\mozilla\firefox\profiles\no2z4utk.default\extensions\piclens@cooliris.com\components\coolirisstub.dll
FF - component: c:\program files\nokia\nokia pc suite 7\bkmrksync\components\BkMrkExt.dll
FF - plugin: c:\documents and settings\david\application data\mozilla\firefox\profiles\no2z4utk.default\extensions\maps@ovi.com\plugins\npNMapG.dll
FF - plugin: c:\documents and settings\david\application data\mozilla\firefox\profiles\no2z4utk.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - plugin: c:\documents and settings\david\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\vlc\npvlc.dll
FF - plugin: c:\windows\system32\c2mp\npdivx32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-4-29 114768]
R1 ewido anti-spyware 4.0 driver;ewido anti-spyware 4.0 driver;c:\program files\ewido anti-spyware 4.0\guard.sys [2006-6-16 3968]
R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2008-3-19 607576]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-4-29 20560]
R2 avast! Antivirus;avast! Antivirus;d:\program files\alwil software\avast4\ashServ.exe [2009-4-29 138680]
R2 ewido anti-spyware 4.0 guard;ewido anti-spyware 4.0 guard;c:\program files\ewido anti-spyware 4.0\guard.exe [2006-6-16 172032]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-5-14 1684736]
S3 avast! Mail Scanner;avast! Mail Scanner;d:\program files\alwil software\avast4\ashMaiSv.exe [2009-4-29 254040]
S3 avast! Web Scanner;avast! Web Scanner;d:\program files\alwil software\avast4\ashWebSv.exe [2009-4-29 352920]
S3 BPIKSp50;BPIKSp50 NDIS Protocol Driver;\??\e:\bpiksp50.sys --> e:\BPIKSp50.sys [?]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2007-12-16 13352]
S3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\drivers\lv321av.sys [2006-6-20 1097728]
S3 Phal;Phal - Logitech io2 USB driver;c:\windows\system32\drivers\lphalusb.sys --> c:\windows\system32\drivers\LPhalUsb.sys [?]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-8-1 1174152]
S3 zebrbus;Sony Ericsson Composite Device driver;c:\windows\system32\drivers\zebrbus.sys [2008-8-18 83200]
S3 zebrmdfl;Sony Ericsson Modem Filter;c:\windows\system32\drivers\zebrmdfl.sys [2008-8-18 14848]
S3 zebrmdm;Sony Ericsson Port (WDM);c:\windows\system32\drivers\zebrmdm.sys [2008-8-18 109568]
S3 zebrmdmc;Sony Ericsson mRouter Port (WDM);c:\windows\system32\drivers\zebrmdmc.sys [2008-8-18 109568]

=============== Created Last 30 ================

2009-09-17 09:44 43,352 a------- c:\windows\system32\OLD12E.tmp
2009-09-16 13:53 43,352 a------- c:\windows\system32\OLDFE.tmp
2009-09-16 08:51 43,352 a------- c:\windows\system32\OLDDE.tmp
2009-09-15 13:11 43,352 a------- c:\windows\system32\OLD71.tmp
2009-09-11 19:42 <DIR> --d----- c:\docume~1\david\applic~1\Genie-Soft
2009-09-11 19:41 <DIR> --d----- c:\program files\Genie-Soft
2009-09-11 08:54 0 -------- c:\windows\DbgOut.INI
2009-09-10 16:23 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-10 16:16 447,076 a------- c:\windows\system32\PerfStringBackup.TMP
2009-09-10 15:19 <DIR> --d----- c:\windows\ie8updates
2009-09-10 15:17 153,088 -------- c:\windows\system32\dllcache\triedit.dll
2009-09-10 15:17 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-09-10 15:17 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-09-10 10:48 <DIR> --dsh--- c:\documents and settings\david\PrivacIE
2009-09-10 10:40 <DIR> --dsh--- c:\documents and settings\david\IETldCache
2009-09-10 09:39 <DIR> --d-h--- c:\windows\ie8
2009-09-08 13:06 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2009-09-08 13:05 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx
2009-09-08 12:59 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat

==================== Find3M ====================

2009-09-02 10:36 87,608 -------- c:\docume~1\david\applic~1\inst.exe
2009-09-02 10:36 47,360 -------- c:\docume~1\david\applic~1\pcouffin.sys
2009-08-12 13:01 0 ----h--- c:\windows\system32\drivers\Msft_Kernel_LUsbFilt_01005.Wdf
2009-08-05 17:01 204,800 -------- c:\windows\system32\mswebdvd.dll
2009-08-05 17:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-03 13:36 38,160 -------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 -------- c:\windows\system32\drivers\mbam.sys
2009-07-29 12:37 119,808 -------- c:\windows\system32\t2embed.dll
2009-07-29 12:37 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-07-29 12:37 81,920 -------- c:\windows\system32\fontsub.dll
2009-07-29 12:37 81,920 -------- c:\windows\system32\dllcache\fontsub.dll
2009-07-19 21:19 5,937,152 ----h--- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 18:48 11,067,392 ----h--- c:\windows\system32\dllcache\ieframe.dll
2009-07-18 03:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-18 03:01 58,880 -------- c:\windows\system32\atl.dll
2009-07-13 23:43 10,841,088 ----h--- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 ----h--- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 ----h--- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-04 01:09 1,208,832 ----h--- c:\windows\system32\dllcache\urlmon.dll
2009-07-04 01:09 915,456 ----h--- c:\windows\system32\wininet.dll
2009-07-04 01:09 915,456 ----h--- c:\windows\system32\dllcache\wininet.dll
2009-07-04 01:09 206,848 ----h--- c:\windows\system32\dllcache\occache.dll
2009-07-04 01:09 594,432 ----h--- c:\windows\system32\dllcache\msfeeds.dll
2009-07-04 01:09 55,296 ----h--- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-04 01:09 1,985,536 ----h--- c:\windows\system32\dllcache\iertutil.dll
2009-07-04 01:09 184,320 ----h--- c:\windows\system32\dllcache\iepeers.dll
2009-07-04 01:09 25,600 ----h--- c:\windows\system32\dllcache\jsproxy.dll
2009-07-04 01:09 386,048 ----h--- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 19:01 173,056 ----h--- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-30 00:12 133,120 ----h--- c:\windows\system32\dllcache\extmgr.dll
2009-06-29 19:07 13,824 ----h--- c:\windows\system32\dllcache\ieudinit.exe
2009-06-25 16:25 730,112 ----h--- c:\windows\system32\lsasrv.dll
2009-06-25 16:25 147,456 ----h--- c:\windows\system32\schannel.dll
2009-06-25 16:25 136,192 ----h--- c:\windows\system32\msv1_0.dll
2009-06-25 16:25 730,112 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 16:25 301,568 -------- c:\windows\system32\kerberos.dll
2009-06-25 16:25 301,568 -------- c:\windows\system32\dllcache\kerberos.dll
2009-06-25 16:25 147,456 -------- c:\windows\system32\dllcache\schannel.dll
2009-06-25 16:25 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 16:25 56,832 -------- c:\windows\system32\secur32.dll
2009-06-25 16:25 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2009-06-25 16:25 54,272 -------- c:\windows\system32\wdigest.dll
2009-06-25 16:25 54,272 -------- c:\windows\system32\dllcache\wdigest.dll
2009-06-24 19:18 92,928 -------- c:\windows\system32\dllcache\ksecdd.sys
2009-06-22 14:44 726,528 -------- c:\windows\system32\dllcache\jscript.dll
2008-03-30 09:07 32 -------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2007-03-14 12:15 1,348 -------- c:\program files\setup.ini
2007-03-09 09:53 97,111 -------- c:\program files\Readme.txt
2007-03-02 17:30 3,086,223 -------- c:\program files\data1.cab
2007-03-02 17:30 34,152 -------- c:\program files\data1.hdr
2007-03-02 17:30 512 -------- c:\program files\data2.cab
2007-03-02 17:30 473 -------- c:\program files\layout.bin
2007-03-02 17:30 456,860 -------- c:\program files\setup.ibt
2007-03-02 17:30 292,118 -------- c:\program files\setup.inx
2007-02-06 14:44 81,920 -------- c:\docume~1\david\applic~1\ezpinst.exe
2007-01-12 16:54 520,192 -------- c:\program files\RtlExUpd.dll
2006-08-01 15:02 49,152 -------- c:\program files\ChCfg.exe
2006-03-28 15:49 553,805 -------- c:\program files\engine32.cab
2005-11-15 07:54 250,296 -------- c:\program files\setup.isn
2005-05-31 15:01 551 -------- c:\program files\setup.iss
2002-07-18 14:05 58,420 -------- c:\windows\inf\FTSERIAL.SYS
2002-07-18 14:05 25,192 -------- c:\windows\inf\FTSENUM.SYS
2002-04-03 13:09 49,457 -------- c:\windows\inf\FTSER2K.SYS
2002-04-03 13:09 18,102 -------- c:\windows\inf\FTDIBUS.SYS
2001-12-03 01:27 23,552 -------- c:\program files\SetCDfmt.exe
2001-08-28 20:41 414,208 -------- c:\windows\inf\Ftdiunin.exe
2000-07-05 09:53 17,776 -------- c:\windows\inf\FTSERUI.DLL
2006-05-03 17:06 163,328 ---shr-- c:\windows\system32\flvDX.dll
2007-02-21 18:47 31,232 ---shr-- c:\windows\system32\msfDX.dll
2008-03-16 20:30 216,064 ---shr-- c:\windows\system32\nbDX.dll
2007-06-06 15:06 56 ---shr-- c:\windows\system32\908DB6D026.sys
2008-07-14 21:15 32,768 ---sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008071420080715\index.dat
2008-09-08 14:02 32,768 ---sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090820080909\index.dat

============= FINISH: 8:50:47.68 ===============

**ken545** · 2009-09-18, 03:46

Hi,

Nothing is really jumping out at me. But I do see a few things wrong.

ewido anti-spyware 4.0 <--This is legit but its no longer available, it was sold to AVG a few years ago and is now AVG Anti Spyware. Since its out dated , I would uninstall it via the Add Remove Programs in the Control Panel.

I also see Avast as your Anti Virus software, I am also looking at Symantec still running as a service but don't see it installed. Did you try removing Symantec at one time, if you did it was a botched uninstall. You can run this tool that will remove all of Symantec products due to bad installs or uninstalls.
http://service1.symantec.com/SUPPORT...05033108162039

Download TFC to your desktop

Close any open windows.
Double click the TFC icon to run the program
TFC will close all open programs itself in order to run,
Click the Start button to begin the process.
Allow TFC to run uninterrupted.
The program should not take long to finish it's job
Once its finished it should automatically reboot your machine,
if it doesn't, manually reboot to ensure a complete clean

Please download Malwarebytes' Anti-Malware from Here or Here

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Post the report and also a new HJT log please

**middleman** · 2009-09-18, 05:40

Malwarebytes' Anti-Malware 1.41
Database version: 2818
Windows 5.1.2600 Service Pack 3

18/09/2009 11:36:30 AM
mbam-log-2009-09-18 (11-36-30).txt

Scan type: Quick Scan
Objects scanned: 107083
Time elapsed: 16 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:40:22 AM, on 18/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
d:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\locator.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\RealPopup\RealPopup.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
d:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
d:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iinet.net.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iinet.net.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iinet.net.au/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: (no name) - {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - (no file)
O4 - HKLM\..\Run: [avast!] d:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [RealPopup] "C:\Program Files\RealPopup\RealPopup.exe" BOOT
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/...?1216046145406
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5483.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1241266142562
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1240813314640
O17 - HKLM\System\CCS\Services\Tcpip\..\{0590E06E-4443-40C7-9E04-34675F41B48E}: NameServer = 192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{0590E06E-4443-40C7-9E04-34675F41B48E}: NameServer = 192.168.0.1
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

--
End of file - 9873 bytes

**middleman** · 2009-09-18, 05:42

seems to be running a bit nicer, but updates still an issue.
had no more of the weir wirelss things yet, so crossed fingers that has stopped.

Thanks for your help!

**ken545** · 2009-09-18, 12:58

Lets run this scan to see if there is anything we missed. When we're done I will link you to a windows support site that can help you with your updates

Please run this free online virus scanner from ESET

Note: You will need to use Internet explorer for this scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is ticked, and the option Scan unwanted applications is checked
Click Scan
Wait for the scan to finish
Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
Copy and paste that log as a reply to this topic

**middleman** · 2009-09-21, 04:21

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=6
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6050
# api_version=3.0.2
# EOSSerial=98480567f3c22141b961429090c07931
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-09-21 02:16:22
# local_time=2009-09-21 10:16:22 (+0800, W. Australia Standard Time)
# country="Australia"
# lang=9
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=769 21 100 100 67518437500
# compatibility_mode=5889 61 66 100 779821927343750
# scanned=71343
# found=0
# cleaned=0
# scan_time=4324

for you help

**ken545** · 2009-09-21, 10:10

Good Morning,

It looks like your computer is up to date with SP3 and IE8. Are you still having problems with the updates.

Is this working for you ?
Open IE and go to Tools > Windows Updates and download any critical updates

Go to Start > Control Panel > Security Center....Is it set to get updates automatically ? If not check that radio button

**middleman** · 2009-09-21, 10:23

Thanks for your help.
seems that i still have the issue of auto updates not working/failing.
i can install them manually, but is a bit of a pain.
i have contacted microsoft, and they are starting to walk through the problem.

Cheers

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