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Thread: Spybot and all Virus scanners abort. Error messages. Help?

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  1. #1
    Junior Member
    Join Date
    Oct 2009
    Posts
    1

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    Hi, I'm new here but I didn't know what else to do.
    Every anti-virus program I try to open (Spybot, AVG, Adaware, MalwareBytes, Avast! etc) won't open (nor in safe mode) and comes up with an error message saying: "windows cannot access the specified device path or file. You may not have appropriate permissions to access the item" although I am administrator. I've read about a lot of other people having similar problems lately but in my searches have found nothing particularly helpful.
    Please help, I'm growing increasingly frustrated.

    Sincerely, Kim.

    Stats:

    Running from: C:\Documents and Settings\Kim\My Documents\Downloads\Win32kDiag.exe

    Log file at : C:\Documents and Settings\Kim\Desktop\Win32kDiag.txt

    WARNING: Could not get backup privileges!

    Searching 'C:\WINDOWS'...



    Found mount point : C:\WINDOWS\addins\addins

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP13.tmp\ZAP13.tmp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP263.tmp\ZAP263.tmp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP28.tmp\ZAP28.tmp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP38.tmp\ZAP38.tmp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP3A.tmp\ZAP3A.tmp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP3C.tmp\ZAP3C.tmp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\assembly\temp\temp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\assembly\tmp\tmp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\Config\Config

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\Debug\UserMode\UserMode

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\ime\chsime\applets\applets

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\ime\imejp\applets\applets

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\ime\imejp98\imejp98

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\ime\shared\res\res

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\java\classes\classes

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\java\trustlib\trustlib

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\mui\mui

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

    Mount point destination : \Device\__max++>\^

    Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\helpsvc.exe

    [1] 2004-08-04 23:00:00 743936 C:\WINDOWS\$NtServicePackUninstall$\helpsvc.exe (Microsoft Corporation)

    [1] 2008-04-14 11:12:21 744448 C:\WINDOWS\pchealth\helpctr\binaries\helpsvc.exe ()

    [1] 2008-04-14 11:12:21 744448 C:\WINDOWS\ServicePackFiles\i386\helpsvc.exe (Microsoft Corporation)



    Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\PIF\PIF

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\SoftwareDistribution\EventCache\EventCache

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

    Mount point destination : \Device\__max++>\^

    Cannot access: C:\WINDOWS\system32\eventlog.dll

    [1] 2004-08-04 23:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

    [1] 2008-04-14 11:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

    [1] 2008-04-14 11:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

    [2] 2008-04-14 11:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)



    Cannot access: C:\WINDOWS\system32\MRT.exe

    [1] 2009-08-28 14:38:22 24689600 C:\WINDOWS\system32\MRT.exe ()



    Found mount point : C:\WINDOWS\Temp\_avast4_\_avast4_

    Mount point destination : \Device\__max++>\^

    Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

    Mount point destination : \Device\__max++>\^
    ==============================
    "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)
    Last edited by tashi; 2009-10-08 at 17:04. Reason: Merged 2 posts as per forum FAQ, link provided :-)

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