Unable to run Hijack This

[DictatorZero]

Ok as stated in the title I am unable to run HijackThis on my computer. I'm currently using Windows XP Service Pack 3.

The issues I'm getting are adware popups all the time and I am unable to run any installed anti-virus or anti-spyware programs, various portable apps work, but are unable to actually do anything as they get denied access. I get a message indicating that I do not have sufficient privileges. When I tried to run HijackThis, it opened, but when I tried to get the log it just quit.

Thanks in advance for the help.

[Shaba]

Hi DictatorZero

Please save this file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

[DictatorZero]

Running from: C:\Documents and Settings\Eric\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Eric\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP192.tmp\ZAP192.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE90.tmp\ZAPE90.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPF6A.tmp\ZAPF6A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPF98.tmp\ZAPF98.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\MSSecurityNi\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\MSSecurityNS\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe

[1] 2008-04-14 07:00:00 744448 C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe ()

[DictatorZero]

Running from: C:\Documents and Settings\Eric\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Eric\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP192.tmp\ZAP192.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE90.tmp\ZAPE90.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPF6A.tmp\ZAPF6A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPF98.tmp\ZAPF98.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\MSSecurityNi\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\MSSecurityNS\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe

[1] 2008-04-14 07:00:00 744448 C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe ()



Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Performance\WinSAT\DataStore\DataStore

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\AuthCabs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\5cfa09586faf6d9470f0c817d855bb6b\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\85947e1a809663c7f480717673587a59\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\95b0eb6de61f9c4758f6dd82521ed694\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\9868363812bbe4a0a4d814b7943ba906\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\c2605fe2baba03346e8868859fbe2ead\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\d3767eab8f4479a8d252b47e8ec225c8\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\EventCache\EventCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2008-04-14 07:00:00 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-14 07:00:00 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^



Finished!

[Shaba]

Please save this file to your desktop. Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.
"%userprofile%\desktop\win32kdiag.exe" -f -r

[DictatorZero]

Running from: C:\Documents and Settings\Eric\desktop\win32kdiag.exe

Log file at : C:\Documents and Settings\Eric\Desktop\Win32kDiag.txt

Removing all found mount points.

Attempting to reset file permissions.

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Cannot access: C:\WINDOWS\system32\eventlog.dll

Attempting to restore permissions of : C:\WINDOWS\system32\eventlog.dll

[1] 2008-04-14 07:00:00 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-14 07:00:00 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp



Finished!