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Thread: Unable to run Hijack This

  1. #11
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    Please go to ESET Online Scanner - ESET All Rights Reserved... to run an online scan.
    Note: You - will - need to use Internet Explorer for this scan!
    1. Check the box next to "YES, I accept the Terms of Use."
    2. Click "Start"
    3. Click Yes... at the run ActiveX prompt. Click Install... at the install ActiveX prompt.
      Once installed, the scanner will be initialized.
    4. Click "Start". Make sure that the options:
      • Remove found threats is UNCHECKED
      • Scan unwanted applications is CHECKED
    5. Click "Scan"
    6. Wait for the scan to finish... it may take a while... please be patient. When the scan is finished...
    7. Use Notepad to open the log file located at C:\Program Files\EsetOnlineScanner\log.txt
    8. Copy and paste the contents of log.txt in your next reply.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  2. #12
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    Exclamation ESET log

    ESETSmartInstaller@High as CAB hook log:
    OnlineScanner.ocx - registred OK
    # version=7
    # iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
    # OnlineScanner.ocx=1.0.0.6211
    # api_version=3.0.2
    # EOSSerial=423e974e74be4844be1f597447421452
    # end=finished
    # remove_checked=false
    # archives_checked=true
    # unwanted_checked=true
    # unsafe_checked=false
    # antistealth_checked=true
    # utc_time=2009-11-05 11:07:45
    # local_time=2009-11-05 06:07:45 (-0500, Eastern Standard Time)
    # country="United States"
    # lang=9
    # osver=5.1.2600 NT Service Pack 3
    # compatibility_mode=512 16777215 100 0 0 0 0 0
    # compatibility_mode=5121 16776533 100 89 0 9464600 0 0
    # compatibility_mode=8192 67108863 100 0 0 0 0 0
    # scanned=233966
    # found=1
    # cleaned=0
    # scan_time=6589
    C:\Qoobox\Quarantine\C\WINDOWS\system32\eventlog.dll.vir a variant of Win32/Kryptik.YQ trojan 00000000000000000000000000000000 I

  3. #13
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    Empty this folder:

    C:\Qoobox\Quarantine

    Empty Recycle Bin.

    Still problems?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  4. #14
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    Exclamation Still problems

    Still unable to run any of my anti-spyware or anti-virus programs. I'm getting the same messages as I was originally.

  5. #15
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    Then it's likely that permissions are messed up.

    Download this file and save it to folders where are those programs which don't run.

    Drag & drop program executable to Inherit.exe and let me know if they work now.
    Last edited by Shaba; 2009-11-10 at 07:38.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  6. #16
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    Smile everything is good

    Everything appears to be running properly. Thank you!

  7. #17
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    Great

    Are you ready for final instructions?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  8. #18
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    Default ready to go

    yes. ready to go

  9. #19
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    Good

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

    Now lets uninstall ComboFix:

    • Click START then RUN
    • Now type Combofix /uninstall in the runbox and click OK


    Next we remove all used tools.

    Please download OTCleanIt and save it to desktop.
    • Double-click OTC.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.


    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

      You can find instructions on how to enable and re-enable system restore here:

      Windows XP System Restore Guide


    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.


    • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
      You can use one of these sites to check if any updates are needed for your pc.
      Secunia Software Inspector
      F-secure Health Check
    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
    • Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

      Malwarebytes' Anti-Malware Setup Guide

      Malwarebytes' Anti-Malware Scanning Guide

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety



    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

    Happy surfing and stay clean!
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  10. #20
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note: If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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