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Thread: Can't Open or Run Spybot

  1. #1
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    Smile Can't Open or Run Spybot

    I am unable to open or run Spybot. I uninstalled it and then installed it again, and am having the same problem. I double click on the icon on my desktop and it starts to process it but then nothing opens.

    I noticed that I have this thing called 'frmMain' running a lot and don't know what it is. It shows up when I check my task manager.

    I did a search for it and it may be malware. I stop it from running and try to open Spybot and it still won't open or run.

    Any ideas or help would be most appreciated. Please let me know what other info I need to provide.

    Thank you.

  2. #2
    Member of Team Spybot tashi's Avatar
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    Default

    Hello livwelnow,

    Are you having any problems with other security software, which ones do you have installed?

    Also what is your operating system.

    Best regards.
    Last edited by tashi; 2009-11-04 at 20:25. Reason: added
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
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    Default problems

    Quote Originally Posted by tashi View Post
    Hello livwelnow,

    Are you having any problems with other security software, which ones do you have installed?

    Also what is your operating system.

    Best regards.
    My OS is Vista Home Premium 32 bit. I have Avast for antivirus and no problems and no detections in a long time. I also have PC Spyware Doctor that runs and updates everyday - finds infections regularly that are low but I have them removed.

    I also have PC Registry Mechanic and run it daily - it always finds "problems" in my registry with deep scan, extensions and something else usually about 7 to 10 problems - seems to be the same ones.

    I am running a scan with bitdefender right now.

    I haven't run spybot in a while - probably 30 days.

    I installed service pack 2 for Vista since i last ran spybot.

  4. #4
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    Default same problem

    I have the same problem, yet this is happening with every scan software I try. Have been told it is a maxx++ rootkit as well as win32k.sys rootkit.. I am having a nightmare trying to fix this!

    Keeps telling me that the spyware.exe file is read only...

  5. #5
    Member of Team Spybot tashi's Avatar
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    Default

    Hello,

    Please follow the instructions in this link to produce a HJT log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start your own thread in the Malware Removal Forum where an analyst will advise you as soon as available.

    Best regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  6. #6
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    Default following up

    Quote Originally Posted by tashi View Post
    Hello,

    Please follow the instructions in this link to produce a HJT log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start your own thread in the Malware Removal Forum where an analyst will advise you as soon as available.

    Best regards.
    Thank you, I have downloaded Erunt and getting ready to install it to back up my registry then will download HJT to get logs and post in the malware removal forum. I am in the middle of running bitdefender for viruses, it's scanning every file and taking a very long time. I will pause it and then start with the registry backup, etc.

  7. #7
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    Default Ran Hijack This

    I ran Hijack This and posted the log yesterday in the malware Removal forum. So far no reply.



    ---------------------------------------------------------
    Topic: http://forums.spybot.info/showthread.php?t=53136

    Sticky: Post here if still waiting for help in the Malware Forum, (AFTER) FOUR days
    Last edited by tashi; 2009-11-05 at 16:53. Reason: Added link to topic and sticky ;-)

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