Hello, My problem is as follows: cant get on the internet continues to say "we're sorry had a problem and crashed", Can't run spybot scan will open but will not scan and it will not let me delete spybot as well, I have also downloaded Hijackthis and installed it but it will not let the program run, it says "I do not have appropriate permissions to access the item". Also i am unable to boot in safe mode! Thanks in advance!