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Thread: Spybot fail to install

  1. #1
    Junior Member
    Join Date
    Jun 2009
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    Default Spybot fail to install

    I am unable to install spybot on my computer.
    XP sp3...

    I down loaded spybotsd162.exe
    When I launch the setup I get the following events:
    1.) Select Setup Language dialog box (english-click OK)
    2.) Setup dialog with red X and the following message - Access violation at address 74E39BDD. Read od address FFFFFFFF." (click OK)
    3.) Error dialog" - "Error creating window." (click OK)

    I am not sure if there is some infection on this machine. I had installed a Corel product trial version and it suddenly stopped working... I tried to view the Event Viewer logs and and was unable to open the properties of any log entries. I tried the repair install for the Corel, there was no error but it failed to correct the condition. Uninstall and reinstall never corrected the condition. I have totally uninstalled the product.

    I don't know what to do next,... HELP??!!

    Thanks,
    BB

  2. #2
    Senior Member Matt's Avatar
    Join Date
    Aug 2006
    Location
    Bavaria
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    Default

    Hi BBnerd56,

    to Safer Networking Forums.

    Quote Originally Posted by BBnerd56 View Post
    I am not sure if there is some infection on this machine.
    Do you have Signs of Malware ?

    Can you install Spybot in safe mode ?

    Perhaps a tip from buster will help you, more here.

    If the obove things doesn't help you... well, then I don't have an answer so far for you, but to be on the safe side, I would like you to follow these instructions. When an analyst has checked your computer and everything is fine, come back.
    Last edited by Matt; 2009-06-11 at 18:55.
    Best regards - Beste Grüße,

    Matt

  3. #3
    Junior Member
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    Well...
    I'm sure what was wrong was on my end, (old, worn, hardware - like it's owner)
    I know this computer has a bad sector on the hard drive and with all the behavior it exhibits I finally resorted to doing a repair install of XP.
    All is well and spybot functions without flaw.
    I wanted to update and close this thread.

    You guys rock!!!

  4. #4
    Senior Member Matt's Avatar
    Join Date
    Aug 2006
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    Bavaria
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    Default

    Quote Originally Posted by BBnerd56 View Post
    Well...
    I'm sure what was wrong was on my end, (old, worn, hardware - like it's owner)
    I know this computer has a bad sector on the hard drive and with all the behavior it exhibits I finally resorted to doing a repair install of XP.
    All is well and spybot functions without flaw.
    I wanted to update and close this thread.

    You guys rock!!!
    Thank you for your answer.
    Best regards - Beste Grüße,

    Matt

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