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Thread: Smartbizsearch?

  1. #1
    Junior Member
    Join Date
    Nov 2009
    Posts
    1

    Default Smartbizsearch?

    Had a malware that I think was Smartbizsearch that redirected all my Google searches.

    Downloaded Spybot 1.6.2 and it installed, updated and ran for a few secs then disappeared.
    Tried to run from various places and still Spybot would not run.
    Deleted, reloaded Spybot, installed, updated and ran Spybot- same thing happened.

    Tried runanalyser- installed, and ran for a few secs then just like spybot - disappeared then anything I tried -'Windows cannot access specifed file'.

    Tried running from .scr files, renaming, going into safe mode but none of them worked.

    Desktop PC now does not access the internet because of an 'error' -never seen that screen before. I am sending this from a loaned laptop.

    What can I do now?

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi there,

    Please save this file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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