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Thread: Spyware Doctor 7

  1. #1
    Junior Member
    Join Date
    Jul 2008
    Location
    New Hampshire
    Posts
    23

    Default Spyware Doctor 7

    On my Mom's PC someone downloaded a "free" version of Spyware Doctor 7 ( I question if this is really the real program). It indicated all sorts of malware that it found, but to remove it a cost was involved. In an attemp to get rid of the popups and that program Mom attempted to remove the Spyware Doctor 7 (of course she calls me after her attempt). Now she seems to have lost her connection to the internet. She has a cable modem thru the Time Warner system in our area.

    Where do I even start to correct this problem?

  2. #2
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Manchester UK
    Posts
    3,425

    Default

    Hi wildhorseAnnie,

    On my Mom's PC someone downloaded a "free" version of Spyware Doctor 7
    That phrasing sounds like a whole lot of trouble,

    someone ----- Who?
    downloaded ---- from where ?
    "free" ------ free to download, free to use, cracked ????

    Without seeing any logs, the best advice I can give would be to use System Restore to "go back" to before the program was installed.
    Microsoft MVP Consumer Security 2009 -2010
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