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Thread: Computer Running Slow

  1. #11
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Download and install the latest Java SE Development Kit here. It may be that you have to have it installed too.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  2. #12
    Junior Member
    Join Date
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    Hi,

    Still cannot download. In addition, rather than saving it to disk (where it turns into a .jnp), I did a "Run", it automatically goes into a Temporary folder, but I cannot find it, and it still does not show up in the add/remove programs list.

    Thanks...

  3. #13
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    If you downloaded from the link in my previous post you should end up with jdk-6u17-windows-i586.exe file. Always save the file instead of running since installers run from temporary location are known to have problems.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #14
    Junior Member
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    Hello,
    I was finally able to install the required Java .exe's(CA turns them into .efw's).
    Below and attach you will find Kapersky and DDS logs.

    Kapersky Logs:

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Sunday, December 6, 2009
    Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Sunday, December 06, 2009 17:27:05
    Records in database: 3336811
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\
    F:\

    Scan statistics:
    Objects scanned: 119090
    Threats found: 1
    Infected objects found: 2
    Suspicious objects found: 0
    Scan duration: 07:47:22


    File name / Threat / Threats count
    C:\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys2\WebSys.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1

    Selected area has been scanned.





    DDS Logs:

    DDS (Ver_09-12-01.01) - NTFSx86
    Run by Nestor at 18:04:21.46 on Sun 12/06/2009
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.510 [GMT -8:00]

    AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
    FW: CA Personal Firewall *enabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}

    ============== Running Processes ===============

    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
    C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
    svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    svchost.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
    C:\WINDOWS\system32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\stsystra.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
    C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
    C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
    C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
    C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
    C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\DellSupport\DSAgnt.exe
    C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    C:\Documents and Settings\Nestor\Desktop\dds.scr

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uWindow Title = Windows Internet Explorer provided by Yahoo!
    uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
    uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
    uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    uRun: [Google Update] "c:\documents and settings\nestor\local settings\application data\google\update\GoogleUpdate.exe" /c
    mRun: [ehTray] c:\windows\ehome\ehtray.exe
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
    mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
    mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    mRun: [MimBoot] c:\progra~1\musicm~1\musicm~3\mimboot.exe
    mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
    mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
    mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
    mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
    mRun: [cctray] "c:\program files\ca\ca internet security suite\cctray\cctray.exe"
    mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
    mRun: [cafwc] c:\program files\ca\ca internet security suite\ca personal firewall\cafw.exe -cl
    mRun: [capfasem] c:\program files\ca\ca internet security suite\ca personal firewall\capfasem.exe
    mRun: [capfupgrade] c:\program files\ca\ca internet security suite\ca personal firewall\capfupgrade.exe
    mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
    mRun: [QOELOADER] "c:\program files\ca\ca internet security suite\ca anti-spam\qsp-5.1.18.0\QOELoader.exe"
    mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
    mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpaiod~1.lnk - c:\program files\hewlett-packard\aio\hp psc 700 series\bin\hpobrt07.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
    StartupFolder: c:\documents and settings\all users\start menu\programs\startup\Service Manager.norun
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
    LSP: c:\windows\system32\VetRedir.dll
    Trusted Zone: musicmatch.com\online
    DPF: {01111C00-3E00-11D2-8470-0060089874ED} - hxxp://help.rr.com/Foundrysdccommon/download/tgctlar.cab
    DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://activation.rr.com/install/downloads/tgctlcm.cab
    DPF: {26B2A5DA-BFD6-422F-A89A-28A54C74B12B} - hxxp://www.costcophotocenter.com/upload/activex/v3_0_0_4/PhotoCenter_ActiveX_Control.cab
    DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {F1AB1375-2446-4EE8-95A4-10F9DD3B2744} - hxxps://www.lacertesoftware.com/MyAccount/WebDownloads/bin/06prepinstall.cab
    Notify: PFW - UmxWnp.Dll
    Notify: WRNotifier - WRLogonNTF.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

    ============= SERVICES / DRIVERS ===============

    R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2008-6-24 93712]
    R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2008-8-12 28544]
    R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2008-6-24 63504]
    R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [2008-6-24 45584]
    R1 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [2008-6-24 115216]
    R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2008-8-20 26352]
    R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2008-8-20 21104]
    R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2009-10-13 739696]
    R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2008-8-20 21488]
    R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2008-8-20 32240]
    R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
    R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2008-8-20 144960]
    R2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2008-6-24 134648]
    R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [2008-6-24 66576]
    R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
    R2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2007-10-18 1010192]
    R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2007-10-18 801296]
    R2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2008-6-24 281104]
    R2 VETMSGNT;VET Message Service;c:\program files\ca\ca internet security suite\ca anti-virus\vetmsg.exe [2008-8-20 238832]
    R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2008-6-24 88816]
    R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2007-8-16 189704]
    R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2009-10-13 133520]
    S3 MSSQL$LACERTEDB;MSSQL$LACERTEDB;c:\program files\microsoft sql server\mssql$lacertedb\binn\sqlservr.exe -slacertedb --> c:\program files\microsoft sql server\mssql$lacertedb\binn\sqlservr.exe -sLACERTEDB [?]
    S3 SQLAgent$LACERTEDB;SQLAgent$LACERTEDB;c:\program files\microsoft sql server\mssql$lacertedb\binn\sqlagent.exe -i lacertedb --> c:\program files\microsoft sql server\mssql$lacertedb\binn\sqlagent.EXE -i LACERTEDB [?]

    ============== File Associations ===============

    regfile=regedit.exe "%1" %*

    =============== Created Last 30 ================

    2009-12-06 04:32:47 0 d-----w- c:\program files\Sun
    2009-12-06 04:15:53 0 d-----w- c:\documents and settings\nestor\.SunDownloadManager
    2009-12-06 03:45:15 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2009-12-06 01:51:57 5 ----a-w- c:\windows\system32\drivers\DELL_XPS_Dell DM051 .MRK
    2009-12-06 01:51:57 5 ----a-w- c:\windows\system32\drivers\1028_DELL_XPS_Dell DM051 .MRK
    2009-11-23 07:20:43 0 d-----w- c:\windows\system32\wbem\Repository

    ==================== Find3M ====================

    2009-12-06 03:49:46 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k7
    2009-12-06 03:49:46 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k6
    2009-12-06 03:49:46 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k5
    2009-12-06 03:49:46 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k4
    2009-12-06 03:49:46 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k3
    2009-12-06 03:49:46 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k2
    2009-12-06 03:49:46 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k1
    2009-12-06 03:49:46 220038 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k0
    2009-12-06 03:44:47 411368 ----a-w- c:\windows\system32\deploytk.dll
    2009-12-06 01:37:04 739696 ----a-w- c:\windows\system32\drivers\vetefile.sys
    2009-12-06 01:37:04 32240 ----a-w- c:\windows\system32\drivers\vetmonnt.sys
    2009-12-06 01:37:04 26352 ----a-w- c:\windows\system32\drivers\vet-filt.sys
    2009-12-06 01:37:04 21488 ----a-w- c:\windows\system32\drivers\vetfddnt.sys
    2009-12-06 01:37:04 21104 ----a-w- c:\windows\system32\drivers\vet-rec.sys
    2009-12-06 01:37:04 133520 ----a-w- c:\windows\system32\drivers\veteboot.sys
    2009-11-01 21:34:14 5852 --sha-w- c:\windows\system32\KGyGaAvL.sys
    2009-10-22 09:19:04 5939712 ----a-w- c:\windows\system32\dllcache\mshtml.dll
    2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
    2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
    2009-09-03 02:24:01 104 --sh--r- c:\windows\system32\7C5481C586.sys
    2008-08-28 10:07:06 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082820080829\index.dat

    ============= FINISH: 18:07:03.29 ===============

  5. #15
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    You can ignore those Kaspersky findings. How's the system running now?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  6. #16
    Junior Member
    Join Date
    Aug 2008
    Posts
    17

    Default

    Hi,

    The same. Web pages are slow to load, and the cursor arrow skips and pauses as it is trying to keep up with the movements of the mouse.

  7. #17
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Has the hard drive been defragged lately?

    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.


    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt

    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #18
    Junior Member
    Join Date
    Aug 2008
    Posts
    17

    Default

    Hi,

    Combo Fix log follows:

    ComboFix 09-12-08.03 - Nestor 12/08/2009 19:07:51.2.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.374 [GMT -8:00]
    Running from: c:\documents and settings\Nestor\Desktop\ComboFix.exe
    AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
    FW: CA Personal Firewall *disabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\kb913800.exe
    c:\windows\system32\drivers\1028_DELL_XPS_Dell DM051 .MRK
    c:\windows\system32\drivers\DELL_XPS_Dell DM051 .MRK

    .
    ((((((((((((((((((((((((( Files Created from 2009-11-09 to 2009-12-09 )))))))))))))))))))))))))))))))
    .

    2009-12-09 02:58 . 2009-10-13 14:01 1541416 ----a-w- c:\documents and settings\All Users\Application Data\CA\Consumer\AV\tmp\vete_tmp.dll
    2009-12-09 02:34 . 2009-12-09 02:34 -------- d-----w- c:\windows\LastGood
    2009-12-06 04:32 . 2009-12-06 04:32 -------- d-----w- c:\program files\Sun
    2009-12-06 04:15 . 2009-12-06 04:30 -------- d-----w- c:\documents and settings\Nestor\.SunDownloadManager
    2009-12-06 03:26 . 2009-12-06 03:27 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip
    2009-12-06 01:41 . 2009-12-06 01:43 -------- d-----w- c:\documents and settings\Nestor\Local Settings\Application Data\Deployment
    2009-11-24 05:20 . 2009-10-10 07:07 38208 ----a-w- c:\documents and settings\Nestor\Application Data\Macromedia\Flash Player\http://www.macromedia.com\bin\airapp...pinstaller.exe
    2009-11-24 05:20 . 2009-11-24 05:20 -------- d-----w- c:\program files\Common Files\Adobe AIR
    2009-11-24 05:18 . 2009-11-24 05:18 86016 ----a-w- c:\documents and settings\All Users\Application Data\NOS\Adobe_Downloads\arh.exe
    2009-11-24 05:09 . 2009-11-24 05:09 -------- d-----w- c:\program files\NOS
    2009-11-23 07:20 . 2009-11-23 07:20 -------- d-----w- c:\windows\system32\wbem\Repository
    2009-11-23 06:21 . 2009-11-24 05:18 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
    2009-11-21 16:52 . 2009-11-21 16:54 4045527 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
    2009-11-14 02:18 . 2009-11-14 02:18 79488 ----a-w- c:\documents and settings\Nestor\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-12-06 04:30 . 2006-03-29 18:02 -------- d-----w- c:\program files\Java
    2009-12-06 03:50 . 2006-03-29 18:09 -------- d-----w- c:\program files\Digital Line Detect
    2009-12-06 03:49 . 2008-08-21 05:34 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k7
    2009-12-06 03:49 . 2008-08-21 05:34 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k6
    2009-12-06 03:49 . 2008-08-21 05:34 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k5
    2009-12-06 03:49 . 2008-08-21 05:34 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k4
    2009-12-06 03:49 . 2008-08-21 05:34 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k3
    2009-12-06 03:49 . 2008-08-21 05:34 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k2
    2009-12-06 03:49 . 2008-08-21 05:34 64 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k1
    2009-12-06 03:49 . 2008-08-21 05:34 220038 ----a-w- c:\windows\system32\drivers\kmxcfg.u2k0
    2009-12-06 03:44 . 2009-01-10 16:15 411368 ----a-w- c:\windows\system32\deploytk.dll
    2009-12-06 01:49 . 2006-03-29 18:08 -------- d-----w- c:\program files\Intel
    2009-12-06 01:37 . 2009-10-13 14:01 739696 ----a-w- c:\windows\system32\drivers\vetefile.sys
    2009-12-06 01:37 . 2009-10-13 14:01 133520 ----a-w- c:\windows\system32\drivers\veteboot.sys
    2009-12-06 01:37 . 2008-08-21 05:13 32240 ----a-w- c:\windows\system32\drivers\vetmonnt.sys
    2009-12-06 01:37 . 2008-08-21 05:13 26352 ----a-w- c:\windows\system32\drivers\vet-filt.sys
    2009-12-06 01:37 . 2008-08-21 05:13 21488 ----a-w- c:\windows\system32\drivers\vetfddnt.sys
    2009-12-06 01:37 . 2008-08-21 05:13 21104 ----a-w- c:\windows\system32\drivers\vet-rec.sys
    2009-11-24 05:24 . 2006-04-27 05:18 -------- d-----w- c:\program files\Common Files\Adobe
    2009-11-21 16:58 . 2008-08-19 02:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2009-11-20 04:09 . 2009-09-30 01:52 91 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\SuperPro\.update\.target\qbai_september09_upgrade_to_2010.sys
    2009-11-16 00:21 . 2007-06-24 02:34 2539 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\qbbackup.sys
    2009-11-03 05:43 . 2009-10-28 03:43 -------- d-----w- c:\program files\iTunes
    2009-11-03 05:28 . 2009-11-03 05:28 -------- d-----w- c:\program files\iPod
    2009-11-03 05:28 . 2007-08-23 03:17 -------- d-----w- c:\program files\Common Files\Apple
    2009-11-03 04:07 . 2009-11-03 04:07 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
    2009-11-03 04:01 . 2008-08-19 04:12 -------- d-----w- c:\program files\Safari
    2009-11-03 03:28 . 2006-12-23 06:42 -------- d-----w- c:\documents and settings\Nestor\Application Data\Apple Computer
    2009-11-01 21:34 . 2006-04-27 04:13 5852 --sha-w- c:\windows\system32\KGyGaAvL.sys
    2009-11-01 21:33 . 2006-09-09 02:40 88 --sh--r- c:\windows\system32\86C581547C.sys
    2009-10-28 03:45 . 2009-10-28 03:43 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
    2009-10-28 03:25 . 2009-10-28 03:24 -------- d-----w- c:\program files\QuickTime
    2009-10-25 20:04 . 2006-08-23 04:42 -------- d-----w- c:\program files\Common Files\Lacerte Shared
    2009-10-22 02:48 . 2009-10-22 02:48 664 ----a-w- c:\windows\system32\d3d9caps.dat
    2009-10-03 08:01 . 2007-06-26 08:17 816392 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\qbpatch2.exe
    2009-09-11 14:18 . 2005-08-16 10:18 136192 ----a-w- c:\windows\system32\msv1_0.dll
    2009-09-10 22:54 . 2008-08-19 02:12 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-09-10 22:53 . 2008-08-19 02:12 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2009-09-03 02:24 . 2006-04-27 04:13 104 --sh--r- c:\windows\system32\7C5481C586.sys
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
    "DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
    "DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
    "Google Update"="c:\documents and settings\Nestor\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2008-12-28 133104]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
    "SigmatelSysTrayApp"="stsystra.exe" [2005-03-23 339968]
    "ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-06 344064]
    "DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2006-05-03 98304]
    "RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2006-03-29 26112]
    "MimBoot"="c:\progra~1\MUSICM~1\MUSICM~3\mimboot.exe" [2005-09-09 8192]
    "MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-09-09 110592]
    "ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
    "ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
    "DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
    "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
    "DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
    "cctray"="c:\program files\CA\CA Internet Security Suite\cctray\cctray.exe" [2009-08-12 177392]
    "CAVRID"="c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2009-12-06 230664]
    "cafwc"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [2008-08-21 1193200]
    "capfasem"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [2008-08-21 173296]
    "capfupgrade"="c:\program files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2008-08-21 259312]
    "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
    "QOELOADER"="c:\program files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" [2008-08-21 14088]
    "mxomssmenu"="c:\program files\Maxtor\OneTouch Status\maxmenumgr.exe" [2007-09-06 169264]
    "Corel Photo Downloader"="c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe" [2006-02-09 106496]
    "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
    "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
    "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-12-06 149280]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Device Detector 3.lnk - c:\program files\Olympus\DeviceDetector\DevDtct2.exe [2009-8-1 118784]
    Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-3-29 24576]
    HPAiODevice(hp psc 700 series) - 1.lnk - c:\program files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe [2002-4-30 487484]
    Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]
    Microsoft Works Calendar Reminders.lnk - c:\program files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe [2000-6-29 24633]
    QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2006-9-19 960032]
    Service Manager.norun [2007-1-29 1908]
    WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-11-18 495432]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
    2007-05-18 20:30 79368 ----a-w- c:\windows\system32\UmxWNP.dll

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
    BootExecute REG_MULTI_SZ autocheck autochk *\0SsiEfr.e

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
    @="Service"

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall]
    "DisableMonitoring"=dword:00000001

    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
    "DisableMonitoring"=dword:00000001

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\Messenger\\msmsgs.exe"=
    "c:\\Program Files\\Intuit\\QuickBooks 2006\\QBDBMgrN.exe"=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
    "c:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\iTunes\\iTunes.exe"=

    R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [6/24/2008 6:08 PM 93712]
    R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [8/12/2008 6:01 PM 28544]
    R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [6/24/2008 6:08 PM 63504]
    R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [6/24/2008 6:08 PM 45584]
    R1 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [6/24/2008 6:08 PM 115216]
    R2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [6/24/2008 6:08 PM 134648]
    R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [6/24/2008 6:08 PM 66576]
    R2 UmxAgent;HIPS Event Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxAgent.exe [10/18/2007 9:24 AM 1010192]
    R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\CA\SharedComponents\HIPSEngine\UmxCfg.exe [10/18/2007 9:24 AM 801296]
    R2 UmxPol;HIPS Policy Manager;c:\program files\CA\SharedComponents\HIPSEngine\UmxPol.exe [6/24/2008 6:10 PM 281104]
    R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [6/24/2008 6:08 PM 88816]
    R3 PPCtlPriv;PPCtlPriv;c:\program files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe [8/16/2007 8:10 PM 189704]
    S3 MSSQL$LACERTEDB;MSSQL$LACERTEDB;c:\program files\Microsoft SQL Server\MSSQL$LACERTEDB\Binn\sqlservr.exe -sLACERTEDB --> c:\program files\Microsoft SQL Server\MSSQL$LACERTEDB\Binn\sqlservr.exe -sLACERTEDB [?]
    S3 SQLAgent$LACERTEDB;SQLAgent$LACERTEDB;c:\program files\Microsoft SQL Server\MSSQL$LACERTEDB\Binn\sqlagent.EXE -i LACERTEDB --> c:\program files\Microsoft SQL Server\MSSQL$LACERTEDB\Binn\sqlagent.EXE -i LACERTEDB [?]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    getPlusHelper REG_MULTI_SZ getPlusHelper

    [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
    2009-03-08 11:32 128512 ----a-w- c:\windows\system32\advpack.dll
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    LSP: c:\windows\system32\VetRedir.dll
    Trusted Zone: musicmatch.com\online
    DPF: {26B2A5DA-BFD6-422F-A89A-28A54C74B12B} - hxxp://www.costcophotocenter.com/upload/activex/v3_0_0_4/PhotoCenter_ActiveX_Control.cab
    DPF: {F1AB1375-2446-4EE8-95A4-10F9DD3B2744} - hxxps://www.lacertesoftware.com/MyAccount/WebDownloads/bin/06prepinstall.cab
    .
    - - - - ORPHANS REMOVED - - - -

    AddRemove-Dell Game Console - c:\program files\WildTangent\Apps\Dell Game Console\Uninstall.exe
    AddRemove-Move Networks Player_is1 - c:\documents and settings\Nestor\Application Data\Move Networks\ie_bin\unins000.exe
    AddRemove-Payroll System 2006 - c:\windows\IsUninst.exe -fc:\cfslib\PR2006\Uninst.isu
    AddRemove-TaxTools 2006 - c:\windows\IsUninst.exe -fc:\cfslib\Tt2006\Uninst.isu
    AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-12-08 19:15
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'winlogon.exe'(1320)
    c:\windows\system32\UmxWnp.Dll
    c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll
    c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll
    c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll

    - - - - - - - > 'winlogon.exe'(3048)
    c:\program files\CA\SharedComponents\PPRT\bin\CACheck.dll
    c:\program files\CA\SharedComponents\PPRT\bin\CAHook.dll
    c:\program files\CA\SharedComponents\PPRT\bin\CAServer.dll

    - - - - - - - > 'lsass.exe'(1564)
    c:\windows\system32\VetRedir.dll
    c:\windows\system32\ISafeIf.dll
    .
    Completion time: 2009-12-08 19:19:08
    ComboFix-quarantined-files.txt 2009-12-09 03:19
    ComboFix2.txt 2008-08-18 02:41

    Pre-Run: 107,517,054,976 bytes free
    Post-Run: 107,687,784,448 bytes free

    - - End Of File - - 8953445793E12904692AC2C331B0292C

  9. #19
    Junior Member
    Join Date
    Aug 2008
    Posts
    17

    Default

    Note that I put the CA AntiVirus on sleep mode, but it was still showing as active.

  10. #20
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Have you defragged hard drive lately?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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