My computer needs help, Please.

**Patriciae** · 2009-12-07, 22:06

I was wondering if I have malware. Most pages never stop loading in IE and Firefox, My Spybot scans have not shown anything for a while now. Thank you for your time.
This is also my first time posting to any forum.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:03 PM, on 12/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\PROGRAM FILES\IPSWITCH\WS_FTP HOME\WSBHO2K0.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [WheelMouse] C:\MOUSES~1.2\wh_exec.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Disk Hero.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\SourceTec\Sothink SWF Quicker\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_2.3.1.99.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1152301842597
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/14...2/cpbrkpie.cab
O16 - DPF: {A2E05F45-F127-4092-B9F7-9A02C3E04C77} (HGPlugin7USA Class) - http://gamedownload.ijjimax.com/game...Plugin7USA.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/game...Plugin9USA.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

--
End of file - 9007 bytes

**ken545** · 2009-12-15, 01:46

Hello Patriciae

Welcome to Safer Networking.

Please read Before You Post
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/14...2/cpbrkpie.cab

Please download ATF Cleaner by Atribune to your desktop.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility.

Please download Malwarebytes from Here or Here

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Post the report and also a new HJT log please

**Patriciae** · 2009-12-15, 18:41

Your help is most appreciated, Thank you!

Malwarebytes' Anti-Malware 1.42
Database version: 3365
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/15/2009 11:09:43 AM
mbam-log-2009-12-15 (11-09-43).txt

Scan type: Quick Scan
Objects scanned: 143379
Time elapsed: 23 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Setup.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\DRIVERS\oreans32.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Setup.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\didduid.ini (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\smdat32m.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:32:56 AM, on 12/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\PROGRAM FILES\IPSWITCH\WS_FTP HOME\WSBHO2K0.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Personal Firewall - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: (no name) - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [WheelMouse] C:\MOUSES~1.2\wh_exec.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: Disk Hero.lnk.disabled
O4 - Global Startup: HP Digital Imaging Monitor.lnk.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\SourceTec\Sothink SWF Quicker\InternetExplorer.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_2.3.1.99.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1152301842597
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {A2E05F45-F127-4092-B9F7-9A02C3E04C77} (HGPlugin7USA Class) - http://gamedownload.ijjimax.com/game...Plugin7USA.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/game...Plugin9USA.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

--
End of file - 9136 bytes

**ken545** · 2009-12-15, 18:53

Are things running better ? We can dig deeper if need be.

**Patriciae** · 2009-12-15, 20:54

It is running better, but some pages are still "hanging in loading" sometimes, and/or some of the pages never finish loading up on the internet. It is not always the same websites. Then sometimes they quickly load, (like the good old days). It "feels" to me like something starts running in the background and slows everything up.

So right now, it is much improved, but not back to "perfect".

So can you decide if you need to dig deeper?

Thank you,

**ken545** · 2009-12-15, 23:53

Open Internet Explorer and go to Tools > Internet Options > Advanced Tab and click on RESET INTERNET EXPLORER SETTING......RESET this will take about 30 seconds, when its done, close IE and reopen it and see if it made any difference with your pages loading.

Please download RootRepeal from one of these locations and save it to your desktop
Here
Here
Here

Open on your desktop.
Click the tab.
Click the button.
Check just these boxes:
Push Ok
Check the box for your main system drive (Usually C:, and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your post.

**Patriciae** · 2009-12-16, 08:15

I went to IE and did what you asked. IE did a pretty good job of pages loading, but I haven't spent to much time there. Also, I almost always use Mozilla FireFox. The pages in FireFox did much better than what has been happening, but it did occur a few times but reclicking seem to work faster on getting them to finish loading. But I wasn't on very long.

Now for the RootRepeal--It only took about 5-10 seconds to run this report, so I'm not sure if it is the correct one.

ROOTREPEAL (c) AD, 2007-2009
==================================================
Scan Start Time: 2009/12/16 01:03
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: 00000043
Image Path: \Driver\00000043
Address: 0x00000000 Size: 0 File Visible: No Signed: -
Status: -

Name: a5f0pdax.SYS
Image Path: C:\WINDOWS\System32\Drivers\a5f0pdax.SYS
Address: 0xF74C3000 Size: 303104 File Visible: No Signed: -
Status: -

Name: ACPI.sys
Image Path: ACPI.sys
Address: 0xF8478000 Size: 187776 File Visible: - Signed: -
Status: -

Name: ACPI_HAL
Image Path: \Driver\ACPI_HAL
Address: 0x804D7000 Size: 2189184 File Visible: - Signed: -
Status: -

Name: afd.sys
Image Path: C:\WINDOWS\System32\drivers\afd.sys
Address: 0xBAD60000 Size: 138496 File Visible: - Signed: -
Status: -

Name: al44ygwe.SYS
Image Path: C:\WINDOWS\System32\Drivers\al44ygwe.SYS
Address: 0xF750D000 Size: 303104 File Visible: No Signed: -
Status: -

Name: amdk7.sys
Image Path: C:\WINDOWS\system32\DRIVERS\amdk7.sys
Address: 0xF86D6000 Size: 37760 File Visible: - Signed: -
Status: -

Name: atapi.sys
Image Path: atapi.sys
Address: 0xF840A000 Size: 98304 File Visible: - Signed: -
Status: -

Name: atapi.sys
Image Path: atapi.sys
Address: 0x00000000 Size: 0 File Visible: - Signed: -
Status: -

Name: ati2cqag.dll
Image Path: C:\WINDOWS\System32\ati2cqag.dll
Address: 0xBFA19000 Size: 282624 File Visible: - Signed: -
Status: -

Name: ati2dvag.dll
Image Path: C:\WINDOWS\System32\ati2dvag.dll
Address: 0xBF9D6000 Size: 274432 File Visible: - Signed: -
Status: -

Name: ati2mtag.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
Address: 0xF79D2000 Size: 1601536 File Visible: - Signed: -
Status: -

Name: ati3duag.dll
Image Path: C:\WINDOWS\System32\ati3duag.dll
Address: 0xBFA94000 Size: 2695168 File Visible: - Signed: -
Status: -

Name: atikvmag.dll
Image Path: C:\WINDOWS\System32\atikvmag.dll
Address: 0xBFA5E000 Size: 221184 File Visible: - Signed: -
Status: -

Name: ativvaxx.dll
Image Path: C:\WINDOWS\System32\ativvaxx.dll
Address: 0xBFD26000 Size: 1409024 File Visible: - Signed: -
Status: -

Name: ATMFD.DLL
Image Path: C:\WINDOWS\System32\ATMFD.DLL
Address: 0xBFFA0000 Size: 286720 File Visible: - Signed: -
Status: -

Name: audstub.sys
Image Path: C:\WINDOWS\system32\DRIVERS\audstub.sys
Address: 0xF8CEF000 Size: 3072 File Visible: - Signed: -
Status: -

Name: avgldx86.sys
Image Path: C:\WINDOWS\System32\Drivers\avgldx86.sys
Address: 0xBABAD000 Size: 326528 File Visible: - Signed: -
Status: -

Name: avgmfx86.sys
Image Path: C:\WINDOWS\System32\Drivers\avgmfx86.sys
Address: 0xF8906000 Size: 21760 File Visible: - Signed: -
Status: -

Name: avgtdix.sys
Image Path: C:\WINDOWS\System32\Drivers\avgtdix.sys
Address: 0xBAE63000 Size: 353920 File Visible: - Signed: -
Status: -

Name: Beep.SYS
Image Path: C:\WINDOWS\System32\Drivers\Beep.SYS
Address: 0xF8B2A000 Size: 4224 File Visible: - Signed: -
Status: -

Name: BOOTVID.dll
Image Path: C:\WINDOWS\system32\BOOTVID.dll
Address: 0xF89C6000 Size: 12288 File Visible: - Signed: -
Status: -

Name: Cdfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Cdfs.SYS
Address: 0xF8696000 Size: 63744 File Visible: - Signed: -
Status: -

Name: Cdr4_xp.SYS
Image Path: C:\WINDOWS\System32\Drivers\Cdr4_xp.SYS
Address: 0xF8C6B000 Size: 2432 File Visible: - Signed: -
Status: -

Name: Cdralw2k.SYS
Image Path: C:\WINDOWS\System32\Drivers\Cdralw2k.SYS
Address: 0xF8C6E000 Size: 2560 File Visible: - Signed: -
Status: -

Name: cdrom.sys
Image Path: C:\WINDOWS\system32\DRIVERS\cdrom.sys
Address: 0xF86F6000 Size: 62976 File Visible: - Signed: -
Status: -

Name: cdudf_xp.SYS
Image Path: C:\WINDOWS\System32\Drivers\cdudf_xp.SYS
Address: 0xBAF7D000 Size: 240640 File Visible: - Signed: -
Status: -

Name: CLASSPNP.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Address: 0xF8606000 Size: 53248 File Visible: - Signed: -
Status: -

Name: cmaudio.sys
Image Path: C:\WINDOWS\system32\drivers\cmaudio.sys
Address: 0xF75BA000 Size: 377280 File Visible: - Signed: -
Status: -

Name: disk.sys
Image Path: disk.sys
Address: 0xF85F6000 Size: 36352 File Visible: - Signed: -
Status: -

Name: dmio.sys
Image Path: dmio.sys
Address: 0xF8422000 Size: 153344 File Visible: - Signed: -
Status: -

Name: dmload.sys
Image Path: dmload.sys
Address: 0xF8ABC000 Size: 5888 File Visible: - Signed: -
Status: -

Name: drmk.sys
Image Path: C:\WINDOWS\system32\drivers\drmk.sys
Address: 0xF87A6000 Size: 61440 File Visible: - Signed: -
Status: -

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xBAB95000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8B52000 Size: 8192 File Visible: No Signed: -
Status: -

Name: dvd_2K.SYS
Image Path: C:\WINDOWS\System32\Drivers\dvd_2K.SYS
Address: 0xF885E000 Size: 18880 File Visible: - Signed: -
Status: -

Name: Dxapi.sys
Image Path: C:\WINDOWS\System32\drivers\Dxapi.sys
Address: 0xBAE31000 Size: 12288 File Visible: - Signed: -
Status: -

Name: dxg.sys
Image Path: C:\WINDOWS\System32\drivers\dxg.sys
Address: 0xBF9C4000 Size: 73728 File Visible: - Signed: -
Status: -

Name: dxgthk.sys
Image Path: C:\WINDOWS\System32\drivers\dxgthk.sys
Address: 0xF8C96000 Size: 4096 File Visible: - Signed: -
Status: -

Name: fdc.sys
Image Path: C:\WINDOWS\system32\DRIVERS\fdc.sys
Address: 0xF89AE000 Size: 27392 File Visible: - Signed: -
Status: -

Name: Fips.SYS
Image Path: C:\WINDOWS\System32\Drivers\Fips.SYS
Address: 0xF764B000 Size: 44544 File Visible: - Signed: -
Status: -

Name: flpydisk.sys
Image Path: C:\WINDOWS\system32\DRIVERS\flpydisk.sys
Address: 0xF88BE000 Size: 20480 File Visible: - Signed: -
Status: -

Name: fltmgr.sys
Image Path: fltmgr.sys
Address: 0xF83EA000 Size: 129792 File Visible: - Signed: -
Status: -

Name: Fs_Rec.SYS
Image Path: C:\WINDOWS\System32\Drivers\Fs_Rec.SYS
Address: 0xF8B28000 Size: 7936 File Visible: - Signed: -
Status: -

Name: ftdisk.sys
Image Path: ftdisk.sys
Address: 0xF8448000 Size: 125056 File Visible: - Signed: -
Status: -

Name: gameenum.sys
Image Path: C:\WINDOWS\system32\DRIVERS\gameenum.sys
Address: 0xF7B71000 Size: 10624 File Visible: - Signed: -
Status: -

Name: hal.dll
Image Path: C:\WINDOWS\system32\hal.dll
Address: 0x806EE000 Size: 131840 File Visible: - Signed: -
Status: -

Name: HIDCLASS.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS
Address: 0xF8766000 Size: 36864 File Visible: - Signed: -
Status: -

Name: HIDPARSE.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS
Address: 0xF88CE000 Size: 28672 File Visible: - Signed: -
Status: -

Name: hidusb.sys
Image Path: C:\WINDOWS\system32\DRIVERS\hidusb.sys
Address: 0xF8286000 Size: 10368 File Visible: - Signed: -
Status: -

Name: HPZid412.sys
Image Path: C:\WINDOWS\system32\DRIVERS\HPZid412.sys
Address: 0xBAD30000 Size: 49664 File Visible: - Signed: -
Status: -

Name: HPZipr12.sys
Image Path: C:\WINDOWS\system32\DRIVERS\HPZipr12.sys
Address: 0xBAFFC000 Size: 16224 File Visible: - Signed: -
Status: -

Name: HPZius12.sys
Image Path: C:\WINDOWS\system32\DRIVERS\HPZius12.sys
Address: 0xF891E000 Size: 21568 File Visible: - Signed: -
Status: -

Name: HTTP.sys
Image Path: C:\WINDOWS\System32\Drivers\HTTP.sys
Address: 0xB6FA4000 Size: 265728 File Visible: - Signed: -
Status: -

Name: i8042prt.sys
Image Path: C:\WINDOWS\system32\DRIVERS\i8042prt.sys
Address: 0xF87C6000 Size: 52480 File Visible: - Signed: -
Status: -

Name: imapi.sys
Image Path: C:\WINDOWS\system32\DRIVERS\imapi.sys
Address: 0xF86E6000 Size: 42112 File Visible: - Signed: -
Status: -

Name: ipnat.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ipnat.sys
Address: 0xBAE3D000 Size: 152832 File Visible: - Signed: -
Status: -

Name: ipsec.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ipsec.sys
Address: 0xBAF13000 Size: 75264 File Visible: - Signed: -
Status: -

Name: isapnp.sys
Image Path: isapnp.sys
Address: 0xF85C6000 Size: 37248 File Visible: - Signed: -
Status: -

Name: kbdclass.sys
Image Path: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Address: 0xF89B6000 Size: 24576 File Visible: - Signed: -
Status: -

Name: KDCOM.DLL
Image Path: C:\WINDOWS\system32\KDCOM.DLL
Address: 0xF8AB6000 Size: 8192 File Visible: - Signed: -
Status: -

Name: ks.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ks.sys
Address: 0xF799B000 Size: 143360 File Visible: - Signed: -
Status: -

Name: KSecDD.sys
Image Path: KSecDD.sys
Address: 0xF83C1000 Size: 92928 File Visible: - Signed: -
Status: -

Name: Lbd.sys
Image Path: Lbd.sys
Address: 0xF8616000 Size: 57600 File Visible: - Signed: -
Status: -

Name: mmc_2K.SYS
Image Path: C:\WINDOWS\System32\Drivers\mmc_2K.SYS
Address: 0xF88AE000 Size: 22464 File Visible: - Signed: -
Status: -

Name: mnmdd.SYS
Image Path: C:\WINDOWS\System32\Drivers\mnmdd.SYS
Address: 0xF8B2C000 Size: 4224 File Visible: - Signed: -
Status: -

Name: mouclass.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mouclass.sys
Address: 0xF895E000 Size: 23040 File Visible: - Signed: -
Status: -

Name: mouhid.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mouhid.sys
Address: 0xF827E000 Size: 12160 File Visible: - Signed: -
Status: -

Name: MountMgr.sys
Image Path: MountMgr.sys
Address: 0xF85D6000 Size: 42368 File Visible: - Signed: -
Status: -

Name: mrxdav.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mrxdav.sys
Address: 0xB8028000 Size: 180608 File Visible: - Signed: -
Status: -

Name: mrxsmb.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
Address: 0xBABFD000 Size: 455296 File Visible: - Signed: -
Status: -

Name: Msfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Msfs.SYS
Address: 0xF88DE000 Size: 19072 File Visible: - Signed: -
Status: -

Name: msgpc.sys
Image Path: C:\WINDOWS\system32\DRIVERS\msgpc.sys
Address: 0xF768B000 Size: 35072 File Visible: - Signed: -
Status: -

Name: mssmbios.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mssmbios.sys
Address: 0xF8AB2000 Size: 15488 File Visible: - Signed: -
Status: -

Name: Mup.sys
Image Path: Mup.sys
Address: 0xF82C6000 Size: 105344 File Visible: - Signed: -
Status: -

Name: NDIS.sys
Image Path: NDIS.sys
Address: 0xF82F4000 Size: 182656 File Visible: - Signed: -
Status: -

Name: ndistapi.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndistapi.sys
Address: 0xF8A96000 Size: 10112 File Visible: - Signed: -
Status: -

Name: ndisuio.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndisuio.sys
Address: 0xB88C3000 Size: 14592 File Visible: - Signed: -
Status: -

Name: ndiswan.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndiswan.sys
Address: 0xF7498000 Size: 91520 File Visible: - Signed: -
Status: -

Name: NDProxy.SYS
Image Path: C:\WINDOWS\System32\Drivers\NDProxy.SYS
Address: 0xF86B6000 Size: 40576 File Visible: - Signed: -
Status: -

Name: netbios.sys
Image Path: C:\WINDOWS\system32\DRIVERS\netbios.sys
Address: 0xF766B000 Size: 34688 File Visible: - Signed: -
Status: -

Name: netbt.sys
Image Path: C:\WINDOWS\system32\DRIVERS\netbt.sys
Address: 0xBADED000 Size: 162816 File Visible: - Signed: -
Status: -

Name: Npfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Npfs.SYS
Address: 0xF88F6000 Size: 30848 File Visible: - Signed: -
Status: -

Name: Ntfs.sys
Image Path: Ntfs.sys
Address: 0xF8321000 Size: 574976 File Visible: - Signed: -
Status: -

Name: ntoskrnl.exe
Image Path: C:\WINDOWS\system32\ntoskrnl.exe
Address: 0x804D7000 Size: 2189184 File Visible: - Signed: -
Status: -

Name: Null.SYS
Image Path: C:\WINDOWS\System32\Drivers\Null.SYS
Address: 0xF8C6F000 Size: 2944 File Visible: - Signed: -
Status: -

Name: parport.sys
Image Path: C:\WINDOWS\system32\DRIVERS\parport.sys
Address: 0xF74AF000 Size: 80128 File Visible: - Signed: -
Status: -

Name: PartMgr.sys
Image Path: PartMgr.sys
Address: 0xF883E000 Size: 19712 File Visible: - Signed: -
Status: -

Name: ParVdm.SYS
Image Path: C:\WINDOWS\System32\Drivers\ParVdm.SYS
Address: 0xF8AD2000 Size: 6784 File Visible: - Signed: -
Status: -

Name: pci.sys
Image Path: pci.sys
Address: 0xF8467000 Size: 68224 File Visible: - Signed: -
Status: -

Name: PCIIDEX.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
Address: 0xF8836000 Size: 28672 File Visible: - Signed: -
Status: -

Name: PnpManager
Image Path: \Driver\PnpManager
Address: 0x804D7000 Size: 2189184 File Visible: - Signed: -
Status: -

Name: portcls.sys
Image Path: C:\WINDOWS\system32\drivers\portcls.sys
Address: 0xF7557000 Size: 147456 File Visible: - Signed: -
Status: -

Name: ptilink.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ptilink.sys
Address: 0xF8856000 Size: 17792 File Visible: - Signed: -
Status: -

Name: Pwd_2k.SYS
Image Path: C:\WINDOWS\System32\Drivers\Pwd_2k.SYS
Address: 0xF797E000 Size: 117536 File Visible: - Signed: -
Status: -

Name: PxHelp20.sys
Image Path: PxHelp20.sys
Address: 0xF8626000 Size: 35712 File Visible: - Signed: -
Status: -

Name: rasacd.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rasacd.sys
Address: 0xF8A8A000 Size: 8832 File Visible: - Signed: -
Status: -

Name: rasl2tp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
Address: 0xF87D6000 Size: 51328 File Visible: - Signed: -
Status: -

Name: raspppoe.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspppoe.sys
Address: 0xF87E6000 Size: 41472 File Visible: - Signed: -
Status: -

Name: raspptp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspptp.sys
Address: 0xF87F6000 Size: 48384 File Visible: - Signed: -
Status: -

Name: raspti.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspti.sys
Address: 0xF8956000 Size: 16512 File Visible: - Signed: -
Status: -

Name: RAW
Image Path: \FileSystem\RAW
Address: 0x804D7000 Size: 2189184 File Visible: - Signed: -
Status: -

Name: rdbss.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rdbss.sys
Address: 0xBAC95000 Size: 175744 File Visible: - Signed: -
Status: -

Name: RDPCDD.sys
Image Path: C:\WINDOWS\System32\DRIVERS\RDPCDD.sys
Address: 0xF8B2E000 Size: 4224 File Visible: - Signed: -
Status: -

Name: rdpdr.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rdpdr.sys
Address: 0xF7468000 Size: 196224 File Visible: - Signed: -
Status: -

Name: redbook.sys
Image Path: C:\WINDOWS\system32\DRIVERS\redbook.sys
Address: 0xF8706000 Size: 57600 File Visible: - Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB652B000 Size: 49152 File Visible: No Signed: -
Status: -

Name: RTL8139.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\RTL8139.SYS
Address: 0xF88EE000 Size: 20992 File Visible: - Signed: -
Status: -

Name: rxexfe.sys
Image Path: rxexfe.sys
Address: 0xF85B6000 Size: 54016 File Visible: No Signed: -
Status: -

Name: SbcpHid.sys
Image Path: C:\WINDOWS\system32\Drivers\SbcpHid.sys
Address: 0xB81E5000 Size: 38176 File Visible: - Signed: -
Status: -

Name: SCDEmu.SYS
Image Path: C:\WINDOWS\System32\Drivers\SCDEmu.SYS
Address: 0xF765B000 Size: 52768 File Visible: - Signed: -
Status: -

Name: SCSIPORT.SYS
Image Path: C:\WINDOWS\System32\Drivers\SCSIPORT.SYS
Address: 0xF84A6000 Size: 98304 File Visible: - Signed: -
Status: -

Name: secdrv.sys
Image Path: C:\WINDOWS\system32\DRIVERS\secdrv.sys
Address: 0xB8205000 Size: 40960 File Visible: - Signed: -
Status: -

Name: serenum.sys
Image Path: C:\WINDOWS\system32\DRIVERS\serenum.sys
Address: 0xF8A92000 Size: 15744 File Visible: - Signed: -
Status: -

Name: serial.sys
Image Path: C:\WINDOWS\system32\DRIVERS\serial.sys
Address: 0xF87B6000 Size: 64512 File Visible: - Signed: -
Status: -

Name: sptd.sys
Image Path: sptd.sys
Address: 0xF84BE000 Size: 880640 File Visible: - Signed: -
Status: -

Name: sr.sys
Image Path: sr.sys
Address: 0xF83D8000 Size: 73472 File Visible: - Signed: -
Status: -

Name: srescan.sys
Image Path: srescan.sys
Address: 0xF82E0000 Size: 81920 File Visible: No Signed: -
Status: -

Name: srv.sys
Image Path: C:\WINDOWS\system32\DRIVERS\srv.sys
Address: 0xB7B62000 Size: 333952 File Visible: - Signed: -
Status: -

Name: swenum.sys
Image Path: C:\WINDOWS\system32\DRIVERS\swenum.sys
Address: 0xF8B00000 Size: 4352 File Visible: - Signed: -
Status: -

Name: sysaudio.sys
Image Path: C:\WINDOWS\system32\drivers\sysaudio.sys
Address: 0xB786A000 Size: 60800 File Visible: - Signed: -
Status: -

Name: tcpip.sys
Image Path: C:\WINDOWS\system32\DRIVERS\tcpip.sys
Address: 0xBAEBA000 Size: 361600 File Visible: - Signed: -
Status: -

Name: TDI.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\TDI.SYS
Address: 0xF89BE000 Size: 20480 File Visible: - Signed: -
Status: -

Name: termdd.sys
Image Path: C:\WINDOWS\system32\DRIVERS\termdd.sys
Address: 0xF8806000 Size: 40704 File Visible: - Signed: -
Status: -

Name: Udfreadr_xp.SYS
Image Path: C:\WINDOWS\System32\Drivers\Udfreadr_xp.SYS
Address: 0xBAF38000 Size: 206464 File Visible: - Signed: -
Status: -

Name: update.sys
Image Path: C:\WINDOWS\system32\DRIVERS\update.sys
Address: 0xF740A000 Size: 384768 File Visible: - Signed: -
Status: -

Name: usbccgp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbccgp.sys
Address: 0xF890E000 Size: 32128 File Visible: - Signed: -
Status: -

Name: USBD.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBD.SYS
Address: 0xF8B26000 Size: 8192 File Visible: - Signed: -
Status: -

Name: usbhub.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbhub.sys
Address: 0xF76AB000 Size: 59520 File Visible: - Signed: -
Status: -

Name: USBPORT.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBPORT.SYS
Address: 0xF7617000 Size: 147456 File Visible: - Signed: -
Status: -

Name: usbprint.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbprint.sys
Address: 0xF8916000 Size: 25856 File Visible: - Signed: -
Status: -

Name: usbscan.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbscan.sys
Address: 0xF8282000 Size: 15104 File Visible: - Signed: -
Status: -

Name: USBSTOR.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
Address: 0xF8926000 Size: 26368 File Visible: - Signed: -
Status: -

Name: usbuhci.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbuhci.sys
Address: 0xF88E6000 Size: 20608 File Visible: - Signed: -
Status: -

Name: vga.sys
Image Path: C:\WINDOWS\System32\drivers\vga.sys
Address: 0xF88D6000 Size: 20992 File Visible: - Signed: -
Status: -

Name: viaagp.sys
Image Path: viaagp.sys
Address: 0xF8636000 Size: 42240 File Visible: - Signed: -
Status: -

Name: viaide.sys
Image Path: viaide.sys
Address: 0xF8ABA000 Size: 5376 File Visible: - Signed: -
Status: -

Name: VIDEOPRT.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS
Address: 0xF79BE000 Size: 81920 File Visible: - Signed: -
Status: -

Name: VolSnap.sys
Image Path: VolSnap.sys
Address: 0xF85E6000 Size: 52352 File Visible: - Signed: -
Status: -

Name: vsdatant.sys
Image Path: C:\WINDOWS\System32\vsdatant.sys
Address: 0xBAD82000 Size: 438272 File Visible: - Signed: -
Status: -

Name: wanarp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\wanarp.sys
Address: 0xF767B000 Size: 34560 File Visible: - Signed: -
Status: -

Name: watchdog.sys
Image Path: C:\WINDOWS\System32\watchdog.sys
Address: 0xF8896000 Size: 20480 File Visible: - Signed: -
Status: -

Name: wdmaud.sys
Image Path: C:\WINDOWS\system32\drivers\wdmaud.sys
Address: 0xB75D5000 Size: 83072 File Visible: - Signed: -
Status: -

Name: Win32k
Image Path: \Driver\Win32k
Address: 0xBF800000 Size: 1851392 File Visible: - Signed: -
Status: -

Name: win32k.sys
Image Path: C:\WINDOWS\System32\win32k.sys
Address: 0xBF800000 Size: 1851392 File Visible: - Signed: -
Status: -

Name: WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\WMILIB.SYS
Address: 0xF8AB8000 Size: 8192 File Visible: - Signed: -
Status: -

Name: WMIxWDM
Image Path: \Driver\WMIxWDM
Address: 0x804D7000 Size: 2189184 File Visible: - Signed: -
Status: -

Name: WudfPf.sys
Image Path: WudfPf.sys
Address: 0xF83AE000 Size: 77568 File Visible: - Signed: -
Status: -

**ken545** · 2009-12-16, 09:47

Good Morning,

Download GMER Rootkit Scanner from here or here.

Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.

Click the image to enlarge it
In the right panel, you will see several boxes that have been checked. Uncheck the following ...
- Sections
- IAT/EAT
- Drives/Partition other than Systemdrive (typically C:\)
- Show All (don't miss this one)
Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

**Patriciae** · 2009-12-16, 18:22

Good Afternoon,

I ran into a problem, I think. While running the GMER Rootkit Scanner for quite awhile, I came back to check on it, and the computer had restarted itself. Should I try again?

**ken545** · 2009-12-16, 20:30

No, just go ahead and run RSIT and post the logs please

Thread: My computer needs help, Please.

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My computer needs help, Please.

Malwarebytes report & HJT log

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