Google search redirected links in IE and Firefox

[aztony]

I am still being redirected to other websites when I click on a link in google or any other search. Doesn't matter if I'm using IE or Firefox.

[Shaba]

Then we need further research.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

[aztony]

I already had Malwarebytes installed. Not to my desktop, so I hope that doesn't matter.

Malwarebytes' Anti-Malware 1.43
Database version: 3490
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

1/4/2010 1:21:52 AM
mbam-log-2010-01-04 (01-21-52).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 245492
Time elapsed: 1 hour(s), 8 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I have attached a screenshot of the list of viruses/trojans that are quarantined by my anti-virus program. All of them are less then a month old. There are a couple more at the top of the list that wouldn't fit in the window. Should I delete them?

[Shaba]

Yes they should be deleted and because of downloader, infected computer should be kept offline. Can you transfer tools etc. via usb stick?

[aztony]

I've deleted the files quarantined by my a/v program. Sorry but I do not have a usb stick. Is there another way? Since the problem is with my laptop, I do have a desktop pc that I can use. If it is necessary, I can go buy a USB stick.

[aztony]

I wanted to add some additional information. I'm not sure it has any bearing on the problems I'm having with the infections. When I boot up I will get a message box saying that either WMIServ App or eRecovery has stop working and was closed.

[Shaba]

So you don't get anymore redirects?

[aztony]

Yes I am still getting redirected and/or another popup window. I have the laptop offline as you suggested. I also scanned it with AdAware, Spybot, Superantispyware, and ZA. The only thing they found was some adware cookies that I had to reboot in order to have them removed.

[Shaba]

Please upload C:\Windows\system32\drivers\atapi.sys to http://virusscan.jotti.org and post back results.

[aztony]

Jotti's malware scan
Filename: atapi.sys
Status:
Scan finished. 0 out of 20 scanners reported malware.
Scan taken on: Tue 5 Jan 2010 10:41:21 (CET) Permalink