Hello,
I am trying to help out a relative with a computer program. They have on their computer a program called Personal Security. I know this is a malware program, but do not know how to uninstall it. Some other issues with the computer are:
1. I cannot run any .exe or antivirus programs. I have to run them in safemode because they will not load regular.
2. GMER gets stuck on the atapi.sys file
3. Internet redirects some (but not all sites).
4. Norton Antivirus is out of date, so I would like to uninstall it and reinstall a better program.
5. I ran Malwarebytes and Spybot and Hijack This already and have had no success in fixing the problem.

I am only at my relatives house till Saturday night. I will appreciate any help in this matter.