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Thread: Remove all useage tracks error

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  1. #1
    Junior Member
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    Dec 2009
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    Default Remove all useage tracks error

    To All,
    Just a newbee to the forum, have used Sypbot for about 2 years and no problems. One or two updates ago I started getting error saying that Spybot exe. was attemping to access memory and was causing a Kernell 32.DLL fault.
    I removed Spybot and reinstalled and still getting same problem when I run Spybot with the useage tracks info turned on, and then try to clear all them out. I even use SFC and reinstalled the Kernell 32.dll file from windows cd, no help. I am running Win 98se on a Pentium 4 with 511meg memory and have not had any problems until recently, I have not removed or installed and apps, all other operations seem normal. Any help would be greatly appreciated!!

    Greg

  2. #2
    Esteemed Member
    Join Date
    Oct 2005
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    211

    Default

    I suggest that you narrow down the problem by letting it delete them one at a time.

  3. #3
    Junior Member
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    Dec 2009
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    7

    Default

    Quote Originally Posted by Rosenfeld View Post
    I suggest that you narrow down the problem by letting it delete them one at a time.

    I hadn't thought of that, but I saw that Avast had cked the Spybot as a false positive and it did mess up the files for Sypbot. I completely removed Sypbot as per the instructions on the web site, even down to the folder in C: windows\...
    I rebooted a couple of times and reinstalled with a fresh down load. Now I get
    KERNEL32.DLL error, SypbotSD.exe/ autoimmunize, and I pretty sure that I do not have that turned on or even if I can turn it on. I really liked the program up until Avast messed it up. Again ant help is greatly appreciated.

    Pentium 4
    Win 98se
    511meg ram
    Greg:

  4. #4
    Esteemed Member
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    Oct 2005
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    211

    Default

    I don't use Avast, but I assume that like most AV programs it has an option to exclude files or folders from its realtime and on demand scans. If so excluding Spybot files and folders might be helpful to stop it interfering. Then uninstall/reinstall Spybot.

  5. #5
    Junior Member
    Join Date
    Dec 2009
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    Default

    Thanks for the info but its not Avast that I'm having trouble with. It's Spybot
    when I run it and then go to remove the usage tracks I get the error : spybot.exe/auto immunize has caused:
    The application overflowed its temporary memory area.

    Module Name: KERNEL32.DLL
    Description: Win32 Kernel core component
    Version: 4.10.2222
    Product: Microsoft(R) Windows(R) Operating System

    and this error has done this last 3 or 4 time that I have attempted to remove the usage tracks. I even went as far as to use SFC and replace the KERNEL32.DLL, to no help. This was not a problem until Avast gave me a false positive for Trojan horse as being in Spybot. As per the instructions I removed Spybot thru the windows control panel and in the C:\ windows folders for spyboth even the hidden files are shown in my setup. I reinstalled with a fresh down load of Spyboth, updated and ran the same way and got the same error. I really like Spybot and I hope that someone can help me get this fixed.I know that I'm not the sharpest tack in the box, but with all the knowledge that is here someone should be able to help me.
    Greg

  6. #6
    Esteemed Member
    Join Date
    Oct 2005
    Posts
    211

    Default

    It would still be helpful to find out which usage track deletion is causing that error, as some delete files, others delete entries in various parts of the registry.

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