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Thread: Trojan, please help default32.dll

  1. #11
    Security Expert: Emeritus Blade81's Avatar
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    Make sure ComboFix.exe file is on your desktop. Then copy-paste this command into run box (don't forget /uninstall part!):
    ComboFix /uninstall
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  2. #12
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    That does not work. It wants to open combofix and asks to run the file and I cancel it out.
    ComboFix /uninstall this is the file I type into the run box

    combo fix is located here
    C:\Documents and Settings\Jackie\Desktop

    should I just delete the file on the desktop?

  3. #13
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    Weird, I ran the otc and the combofix icon on the desktop is now gone....

  4. #14
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    Blade, all seems fine. I sent a donation to you folks and some to combofix as well, need to keep everyone working. Thanks for the help!

  5. #15
    Security Expert: Emeritus Blade81's Avatar
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    Hi,

    Thanks for the donation

    Did c:\qoobox folder vanish too?
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  6. #16
    Security Expert: Emeritus Blade81's Avatar
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    Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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