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Thread: Virus issue... won't let me install spybot

  1. #11
    Junior Member
    Join Date
    Jun 2007
    Posts
    19

    Default

    Here's the log:
    All processes killed
    ========== OTL ==========
    Service AfaService stopped successfully!
    Service AfaService deleted successfully!
    C:\Windows\SysWOW64\afasrv64.exe moved successfully.
    HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
    HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
    HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
    ========== FILES ==========
    C:\Users\bruce\AppData\Local\uvsmbu folder moved successfully.
    C:\Users\bruce\AppData\Local\bkooab folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: bruce
    ->Temp folder emptied: 44555 bytes
    ->Temporary Internet Files folder emptied: 5276563 bytes
    ->Java cache emptied: 37573888 bytes
    ->FireFox cache emptied: 37792873 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Hana
    ->Temp folder emptied: 3649 bytes
    ->Temporary Internet Files folder emptied: 41720628 bytes
    ->Java cache emptied: 37653074 bytes
    ->FireFox cache emptied: 87440888 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 104089 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 255705 bytes

    Total Files Cleaned = 236.00 mb


    OTL by OldTimer - Version 3.1.28.0 log created on 02092010_103738

    Files\Folders moved on Reboot...
    File\Folder C:\Windows\temp\JET52D0.tmp not found!

    Registry entries deleted on Reboot...


    I still can't run the MBAM updates.

  2. #12
    Junior Member
    Join Date
    Jun 2007
    Posts
    19

    Default

    I still can't update MBAM. Here's the OTL log:

    All processes killed
    ========== OTL ==========
    Service AfaService stopped successfully!
    Service AfaService deleted successfully!
    C:\Windows\SysWOW64\afasrv64.exe moved successfully.
    HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
    HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
    HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
    ========== FILES ==========
    C:\Users\bruce\AppData\Local\uvsmbu folder moved successfully.
    C:\Users\bruce\AppData\Local\bkooab folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: bruce
    ->Temp folder emptied: 44555 bytes
    ->Temporary Internet Files folder emptied: 5276563 bytes
    ->Java cache emptied: 37573888 bytes
    ->FireFox cache emptied: 37792873 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Hana
    ->Temp folder emptied: 3649 bytes
    ->Temporary Internet Files folder emptied: 41720628 bytes
    ->Java cache emptied: 37653074 bytes
    ->FireFox cache emptied: 87440888 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 104089 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
    RecycleBin emptied: 255705 bytes

    Total Files Cleaned = 236.00 mb


    OTL by OldTimer - Version 3.1.28.0 log created on 02092010_103738

    Files\Folders moved on Reboot...
    File\Folder C:\Windows\temp\JET52D0.tmp not found!

    Registry entries deleted on Reboot...

  3. #13
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Please try to reinstall MBAM one more time by following those steps I posted earlier. Also, create fresh OTL log. I forgot pinpoint that you need to run OTL twice to get a fresh log together with that result log.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  4. #14
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Last edited by tashi; 2010-02-17 at 18:46. Reason: Thank you Blade81 :-)
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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