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Thread: Trouble with browser after running scan.

  1. #1
    Junior Member
    Join Date
    Jan 2010
    Posts
    8

    Default Trouble with browser after running scan.

    I was able to eliminate a virus using Spybot but now my Internet Explorer does not sign on. My Mozilla works but I need the IE for certain applications.

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Do you get any error message?
    Have you tried to undo the immunization of Spybot or deactivating the SDHelper to see if that's blocking somehing?

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Jan 2010
    Posts
    8

    Default Still not working

    So I folloed those instructions and "unimunized" my computer and the SDHelper was already unchecked. I then restarted my computer but I still can not get access to Internet Explorer. It opens but it says, "cannot display the web page".

    Firefox is still working. Do you have any other suggestions?

    Bart

  4. #4
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Perhaps you are infected.
    Please follow the procedure in this link:
    "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Start your own thread in the Malware Removal Forum where a helper will advise you as soon as available.

    Best regards
    Sandra
    Team Spybot

  5. #5
    Junior Member
    Join Date
    Jan 2010
    Posts
    8

    Default LAN Setting

    Sandra,

    It appears that the virus scan removed the "detect automatic settings" check mark which is what was causing the problem.

    I figured it out.

    Bart

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