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Thread: Firefox Keeps stalling and crashing. Please help!

  1. #1
    Junior Member
    Join Date
    Feb 2010
    Posts
    3

    Unhappy Firefox Keeps stalling and crashing. Please help!

    hello,

    I've used Firefox since it was first created, and been internet secure ever since. With that being said, lately, my recent Firefox 3.5 browser always freezes, or crashes on me whenever I try to visit a website. I'm starting to think that there is some sort of malicious program somewhere on my hard drive. As an alternative, I've been using Safari as my defaut, since IE is pure crap compared to the both of them. I've ran HJT to see what the deal is. Here's a copy. Please someone help.

    Thanks,
    --Jermaine

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:06:23 PM, on 2/10/2010
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\McAfee\Anti-Theft\McPvTray.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\blcorp\UWCSuite\WinMem\WinMem.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
    C:\WINDOWS\system32\Tablet.exe
    C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\lxcrcoms.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\Program Files\Safari\Safari.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\wuauclt.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=14196&l=dis
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O2 - BHO: TBSB00982 - {DA3D342F-FF20-4E31-9E82-22334155730C} - C:\Program Files\Antbar\Ant.com Toolbar\tbcore3.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: FrostWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
    O3 - Toolbar: Ant.com Toolbar - {6CD56C02-CB4D-41B5-A0FE-B479061CCB41} - C:\Program Files\Antbar\Ant.com Toolbar\tbcore3.dll
    O4 - HKLM\..\Run: [LXCRCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCRtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [McPvTray] C:\Program Files\McAfee\Anti-Theft\McPvTray.exe
    O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKCU\..\Run: [WinMem] C:\Program Files\blcorp\UWCSuite\WinMem\WinMem.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\system32\wweb32.dll/lookup.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.mcafee.com
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iolo DMV Service (ioloDMV) - Unknown owner - C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: lxcr_device - - C:\WINDOWS\system32\lxcrcoms.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    --
    End of file - 9752 bytes

  2. #2
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi,

    Have you tried to install Firefox 3.6 (and clear Firefox profile)?

    Download DDS and save it to your desktop from here or here or here.
    Disable any script blocker, and then double click dds.scr to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop. Post them back to your topic.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Feb 2010
    Posts
    3

    Default

    Thank you for replying. Here's my logs:


    DDS (Ver_09-12-01.01) - NTFSx86
    Run by Owner at 12:32:06.34 on Thu 02/18/2010
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_01
    Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.501 [GMT -5:00]

    AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
    FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    C:\WINDOWS\system32\svchost -k rpcss
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    C:\WINDOWS\System32\svchost.exe -k NetworkService
    C:\WINDOWS\System32\svchost.exe -k LocalService
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\McAfee\Anti-Theft\McPvTray.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\blcorp\UWCSuite\WinMem\WinMem.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe -k LocalService
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    C:\Program Files\McAfee\MPF\MPFSrv.exe
    C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
    C:\WINDOWS\System32\svchost.exe -k imgsvc
    C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
    C:\WINDOWS\system32\Tablet.exe
    C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\lxcrcoms.exe
    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Opera\Opera.exe
    C:\Documents and Settings\Owner\Desktop\dds.scr
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.ask.com?o=14196&l=dis
    uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
    uSearch Page =
    uWindow Title = Windows Internet Explorer provided by Comcast
    uSearch Bar =
    mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    mWindow Title = Windows Internet Explorer provided by Comcast
    uInternet Connection Wizard,ShellNext = iexplore
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
    mSearchAssistant =
    uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
    uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
    BHO: TBSB00982 Class: {da3d342f-ff20-4e31-9e82-22334155730c} - c:\program files\antbar\ant.com toolbar\tbcore3.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    TB: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
    TB: Ant.com Toolbar: {6cd56c02-cb4d-41b5-a0fe-b479061ccb41} - c:\program files\antbar\ant.com toolbar\tbcore3.dll
    TB: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No File
    TB: {C7768536-96F8-4001-B1A2-90EE21279187} - No File
    TB: {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - No File
    TB: {59382727-9048-6123-1523-597264847187} - No File
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [WinMem] c:\program files\blcorp\uwcsuite\winmem\WinMem.exe
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [LXCRCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCRtime.dll,_RunDLLEntry@16
    mRun: [McPvTray] c:\program files\mcafee\anti-theft\McPvTray.exe
    mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    mRun: [<NO NAME>]
    mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    dRunOnce: [RunNarrator] Narrator.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
    IE: &WordWeb... - c:\windows\system32\wweb32.dll/lookup.html
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
    Trusted Zone: internet
    Trusted Zone: mcafee.com
    DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
    DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
    DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
    DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Notify: igfxcui - igfxsrvc.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    LSA: Notification Packages = :\windows\syste

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\symk68ey.default\
    FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
    FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
    FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
    c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
    c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

    ============= SERVICES / DRIVERS ===============

    R0 McPvDrv;McPvDrv Driver;c:\windows\system32\drivers\McPvDrv.sys [2009-11-17 63080]
    R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 214664]
    R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2010-1-13 93320]
    R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2010-1-13 359952]
    R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2010-1-13 144704]
    R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2010-1-13 606736]
    R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-1-13 79816]
    R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-1-13 35272]
    R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-1-13 40552]
    S1 213I10;213I10;c:\windows\system32\drivers\213I10.sys [2010-2-2 75264]
    S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-1-13 34248]
    S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys --> c:\windows\system32\drivers\rt2870.sys [?]
    S3 samhid;samhid;c:\windows\system32\drivers\samhid.sys --> c:\windows\system32\drivers\samhid.sys [?]
    S3 SM_clp300_FUService;CLP-300 Status Monitor Service;"c:\program files\samsung\samsung clp-300 series\spanel\ssmsrvc /service --> c:\program files\samsung\samsung clp-300 series\spanel\ssmsrvc [?]
    S4 Aclm6ciiadi;Aclm6ciiadi;c:\windows\system32\drivers\AMSINT.SYS [2001-8-17 12032]

    =============== Created Last 30 ================

    2010-02-16 19:00:16 0 ----a-w- c:\windows\system32\drivers\??.sys
    2010-02-13 05:05:29 0 ----a-w- c:\windows\system32\drivers\??.sys
    2010-02-10 18:01:34 0 d-----w- c:\program files\Trend Micro
    2010-02-06 16:11:13 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
    2010-02-06 16:11:13 117760 ------w- c:\windows\system32\prntvpt.dll
    2010-02-06 16:11:12 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
    2010-02-06 16:11:12 575488 ------w- c:\windows\system32\xpsshhdr.dll
    2010-02-06 16:11:12 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
    2010-02-06 16:11:11 1676288 ------w- c:\windows\system32\xpssvcs.dll
    2010-02-06 16:11:11 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
    2010-02-06 16:11:10 0 d-----w- C:\0287d20b58a40e5bd5ceb7
    2010-02-06 16:08:19 0 d-----w- C:\744519a7b755335a6b3c9445d5
    2010-02-06 16:08:12 0 d-----w- C:\3442b85c42f09ef0ee1eadcdbd
    2010-02-06 13:38:08 0 ----a-w- c:\windows\system32\drivers\??.sys
    2010-02-05 17:40:09 129 ----a-w- C:\Shortcut to 3 Floppy (A).lnk
    2010-02-04 19:38:29 0 d-----w- c:\program files\common files\Sonic Shared
    2010-02-04 18:51:16 256 ----a-w- c:\windows\system32\pool.bin
    2010-02-04 18:51:05 0 d-----w- c:\docume~1\owner\applic~1\Research In Motion
    2010-02-04 18:47:54 27136 ----a-r- c:\windows\system32\drivers\RimSerial.sys
    2010-02-04 18:45:48 0 d-----w- c:\docume~1\alluse~1\applic~1\Research In Motion
    2010-02-04 18:44:59 0 d-----w- c:\program files\common files\Research In Motion
    2010-02-04 18:44:55 0 d-----w- c:\program files\Research In Motion
    2010-02-04 18:32:51 0 d-----w- c:\program files\MSXML 6.0
    2010-02-02 19:53:13 0 d-----w- c:\program files\Antbar
    2010-02-02 18:45:03 0 d-----w- c:\windows\system32\wbem\Repository
    2010-02-02 16:17:21 75264 ----a-w- c:\windows\system32\drivers\213I10.sys

    ==================== Find3M ====================

    2010-02-18 14:46:25 16309 ----a-w- c:\windows\system32\tablet.dat
    2010-02-07 00:45:03 76204 ---ha-w- c:\windows\system32\mlfcache.dat
    2009-12-31 16:14:12 352640 ----a-w- c:\windows\system32\drivers\srv.sys
    2009-12-31 16:14:12 352640 ----a-w- c:\windows\system32\dllcache\srv.sys
    2009-12-21 13:19:18 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
    2009-12-16 12:58:04 343040 ----a-w- c:\windows\system32\mspaint.exe
    2009-12-16 12:58:04 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
    2009-12-14 07:35:35 33280 ----a-w- c:\windows\system32\csrsrv.dll
    2009-12-14 07:35:35 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
    2009-12-08 18:55:25 2180352 ----a-w- c:\windows\system32\ntoskrnl.exe
    2009-12-08 18:55:25 2180352 ----a-w- c:\windows\system32\dllcache\ntoskrnl.exe
    2009-12-08 18:53:08 2136064 ----a-w- c:\windows\system32\dllcache\ntkrnlmp.exe
    2009-12-08 18:19:32 2057728 ----a-w- c:\windows\system32\ntkrnlpa.exe
    2009-12-08 18:19:32 2057728 ----a-w- c:\windows\system32\dllcache\ntkrnlpa.exe
    2009-12-08 18:19:32 2015744 ----a-w- c:\windows\system32\dllcache\ntkrpamp.exe
    2009-12-08 08:59:48 474112 ----a-w- c:\windows\system32\dllcache\shlwapi.dll
    2009-12-08 00:04:33 90608 ----a-w- c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
    2009-12-04 14:41:55 453760 ----a-w- c:\windows\system32\dllcache\mrxsmb.sys
    2009-11-27 17:33:35 17920 ----a-w- c:\windows\system32\msyuv.dll
    2009-11-27 17:33:35 17920 ------w- c:\windows\system32\dllcache\msyuv.dll
    2009-11-27 17:33:35 1291264 ----a-w- c:\windows\system32\quartz.dll
    2009-11-27 17:33:35 1291264 ----a-w- c:\windows\system32\dllcache\quartz.dll
    2009-11-27 16:37:27 8704 ----a-w- c:\windows\system32\tsbyuv.dll
    2009-11-27 16:37:27 8704 ------w- c:\windows\system32\dllcache\tsbyuv.dll
    2009-11-27 16:37:27 84992 ----a-w- c:\windows\system32\avifil32.dll
    2009-11-27 16:37:27 84992 ------w- c:\windows\system32\dllcache\avifil32.dll
    2009-11-27 16:37:27 48128 ----a-w- c:\windows\system32\iyuv_32.dll
    2009-11-27 16:37:27 48128 ------w- c:\windows\system32\dllcache\iyuv_32.dll
    2009-11-27 16:37:27 28672 ----a-w- c:\windows\system32\msvidc32.dll
    2009-11-27 16:37:27 28672 ------w- c:\windows\system32\dllcache\msvidc32.dll
    2009-11-27 16:37:27 11264 ----a-w- c:\windows\system32\msrle32.dll
    2009-11-27 16:37:27 11264 ------w- c:\windows\system32\dllcache\msrle32.dll
    2009-11-21 16:36:13 470528 ------w- c:\windows\system32\dllcache\aclayers.dll
    2003-04-01 01:04:46 207759 ----a-w- c:\program files\INSTALL.LOG

    ============= FINISH: 12:34:09.57 ===============


    and my attach file

  4. #4
    Junior Member
    Join Date
    Feb 2010
    Posts
    3

    Default

    oops. I forgot to add the zipped attach file

  5. #5
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

    Frostwire


    I'd like you to read this thread.

    Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).



    After that:


    Please visit this webpage for download links, and instructions for running ComboFix tool:

    http://www.bleepingcomputer.com/comb...o-use-combofix

    Please ensure you read this guide carefully first.


    Please continue as follows:

    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
      Remember to re-enable them afterwards.

    2. Click Yes to allow ComboFix to continue scanning for malware.


    When the tool is finished, it will produce a report for you.

    Please include the following reports for further review, and so we may continue cleansing the system:

    C:\ComboFix.txt
    New dds log.


    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  6. #6
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Due to inactivity, this thread will now be closed.

    Note:If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

    If it has been less than four days since your last response and you need the thread re-opened, please send me or MOD a private message (pm). A valid, working link to the closed topic is required.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

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